1st line support / helpdesk engineer hybrid Work, Jobs in Lancing, Wsx (with Salaries)

1st Line Support Engineer
ActiveIT —Storrington
- £24,420 - £29,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Travel
- Free parking
Quick apply
4d

Check out these similar jobs

Based on your search for 1st line support / helpdesk engineer hybrid jobs.

1st Line Support Engineer
ActiveIT —Storrington
This job will predominantly be office based but will require trips to client sites on a regular basis, therefore a car owner and full uk driving licence is…
£24,420 - £29,000 a year
Quick apply
4d
2nd Line Support Technician
Cortec IT Solutions —Dartford
Minimum 2 years’ experience working within an IT support, Service Desk, or fast-paced MSP environment. 365 Infrastructure & Cloud Admin: Administer and support…
£34,000 - £38,000 a year
Quick apply
6d

I want to receive the latest job alerts for 1st line support / helpdesk engineer hybrid in lancing, wsx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

1st line support / helpdesk engineer hybrid jobs near lancing, wsx

Fibre Engineer jobs in London

1st Line Support Engineer jobs in Dartford

1st Line Support Engineer jobs in Nottingham

1st Line Support Engineer jobs in Sheffield

It Support jobs in Birmingham

1st Line Support Engineer

ActiveIT
Storrington

Quick apply

Job details

Full-time
£24,420 - £29,000 a year
4 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

MCITP
Driving Licence
Customer service
LAN
Windows
Technical support
IT support
Organisational skills
Mac OS
Communication skills
CompTIA A+
MCTS
Help desk
VPN

Full job description

Job Overview
We are seeking a dedicated IT Helpdesk Engineer to provide technical support and assistance to our clients. The successful candidate will be responsible for resolving hardware and software issues, supporting end-users, and ensuring the smooth operation of IT systems. This role offers an excellent opportunity for individuals passionate about technology and customer service to develop their skills within a dynamic environment.

This job will predominantly be office based but will require trips to client sites on a regular basis, therefore a car owner and full uk driving licence is required.

Responsibilities

Respond promptly to IT support requests via phone, email, or ticketing system.
Troubleshoot and resolve hardware, software, and network issues for end-users.
Install, configure, and maintain computer systems, peripherals, and software applications.
Assist with setting up new equipment and ensuring proper functioning before deployment.
Document solutions and maintain accurate records of support activities.
Provide guidance and training to users on IT best practices and system utilisation.
Collaborate with the IT team on projects aimed at improving infrastructure and security.
Escalate complex issues to senior technical staff when necessary.
Attend client sites as required to resolve issues and install equipment.

Skills

Proven experience in a helpdesk or technical support role is preferred but not essential.
Strong knowledge of primarily Windows, but also macOS, and good knowledge of Microsoft 365 Admin would be an advantage.
Familiarity with networking concepts such as LAN, WAN, VPNs, and firewalls.
Excellent problem-solving skills with a methodical approach to troubleshooting.
Good organisational skills with the ability to prioritise tasks effectively.
Strong communication skills, capable of explaining technical issues clearly to non-technical users.
Ability to work independently as well as part of a team.
Nice-to-have: certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or similar qualifications. This position is paid and offers an excellent platform for professional growth within the IT sector. The ideal candidate will be proactive, detail-oriented, and committed to delivering exceptional support services in a fast-paced environment.
Full UK Driving Licence and a car so you can travel to sites.

Pay: £24,420.00-£29,000.00 per year

Benefits:

Casual dress
Free parking
On-site parking

Experience:

IT support: 1 year (preferred)

Licence/Certification:

Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Storrington RH20 2ND

Quick apply

Refine Your Search

1st line support / helpdesk engineer hybrid jobs in lancing, wsx

1st Line Support Engineer

Check out these similar jobs

I want to receive the latest job alerts for 1st line support / helpdesk engineer hybrid in lancing, wsx

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected