Weekend Receptionist | Haviland House
Be the Warm, Welcoming Face of Our Dementia Care Home
Reception – Haviland House, Goring‑by‑Sea
Please note: Sponsorship is not available.
Join Guild Care as a Weekend Receptionist and become the friendly, reassuring presence that greets families, visitors, and staff at Haviland House. As the first person people meet when they arrive, you’ll help create a warm, calm, and loving atmosphere that reflects the heart of our dementia‑specialist home. If you’re cheerful, compassionate, and love making people feel welcome, this is the perfect role for you.
We value kindness, positivity, and a genuine passion for supporting others.
Weekends only
Saturday & Sunday: 10am–4pm (6 hours per day)
Relief/bank cover may occasionally be requested
About The Role
As a Weekend Receptionist, you will provide a warm, professional, and caring reception service for residents’ families, visitors, and staff. You’ll help ensure that every person who walks through our doors feels welcomed, supported, and reassured.
Your responsibilities will include:
-
Greeting families and visitors with warmth, positivity, and a friendly smile
-
Providing a high standard of customer service to everyone who enters the home
-
Answering and triaging incoming calls and emails efficiently and professionally
-
Supporting visitors by signposting them to the right people or services
-
Assisting with light administrative tasks to support the home’s smooth running
-
Creating a calm, organised, and welcoming reception environment
-
Representing Guild Care’s BELIEF values in every interaction
Every shift is an opportunity to brighten someone’s day and help families feel at ease when visiting their loved ones.
We welcome individuals who are:
-
Cheerful, warm, and naturally welcoming
-
Confident communicators with a caring, patient approach
-
Professional, organised, and able to multitask calmly
-
Comfortable using phones, email, and basic administrative systems
-
Reliable, friendly, and aligned with Guild Care’s BELIEF values
-
Happy to support the home by covering occasional additional shifts if needed
Experience in reception or customer service is helpful, but a positive attitude and a genuine love for people matter most.
Guild Care offers more than a job, it offers a supportive, meaningful role where you can make a real difference. Benefits include:
-
Supportive environment: Friendly teams, experienced leaders, and a welcoming culture
-
Values‑driven organisation: Our BELIEF values (Brave, Engaging, Loving, Integrity, Everyone Matters, Free to be Me) guide everything we do
-
A role with purpose: You’ll help families feel comfortable and cared for during important moments
-
Beautiful working environment: Haviland House is a warm, dementia home with a strong sense of community
If you’re ready to bring warmth, positivity, and kindness to a role that truly matters, we’d love to hear from you.
Join Guild Care at Haviland House and help create a welcoming environment where every visit feels special.
Required Criteria
Skills Needed
About The Company
Guild Care was founded in Worthing in 1933 by visionary volunteers dedicated to supporting vulnerable individuals in the local community. Originally known as Worthing Council of Social Service, the organisation focused on alleviating poverty, isolation, and health challenges during difficult times. Over the following decades, Guild Care consistently expanded its services, proactively responding to the community's evolving needs.
In the 1950s and 1960s, Guild Care established innovative day centres and residential care homes, significantly enhancing life quality for older adults and individuals with disabilities. Adapting continually, the charity later introduced specialised dementia care facilities and tailored services for those with learning disabilities.
Today, Guild Care supports over 3,000 people annually across West Sussex through a range of community-focused services. Remaining true to its founding values, the organisation is one of Worthing's largest employers, powered by almost 700 dedicated staff members and the essential contributions of more than 300 volunteers, all united in making a meaningful difference.
Company Culture
Our vision is for all people in need of care to live fulfilling, safe and secure lives.
We will achieve our vision by ensuring our support and services are accessible, effective and lovingly delivered.
Brave | Engaging | Loving | Integrity | Everyone Matters | Free to Be Me
At Guild Care, we are committed to fostering a culture of inclusivity, respect, and equality. We believe that diversity enriches our organisation and enables us to better serve our community.
We are proud to be an equal opportunities employer. We welcome applications from individuals of all backgrounds, regardless of age, disability, gender, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, or socio-economic background.
Join us in our mission to make a positive difference in people's lives.
Company Benefits
At Guild Care, we are proud to offer a comprehensive benefits package designed to support our employees in every aspect of their lives—financially, professionally, and personally.
Health and Wellbeing
Your wellbeing is our priority. Staff benefit from an annual Wellbeing Day, free flu vaccinations, and confidential support through the Wisdom Employee Assistance Programme. With schemes like Cycle 2 Work, free eye tests for eligible roles, and mental health support through the Care Workers Charity, we aim to promote a healthier, happier workforce.
Work-life Balance
We understand the importance of flexibility, offering favourable holiday terms, flexible working options, homeworking opportunities, and carers’ leave to help you balance work with life’s demands.
Professional Development
At Guild Care, your career growth is important to us. We provide progressive career pathways, mandatory training programmes, in-house learning opportunities, and access to professional qualifications, including accredited programmes and the Care Certificate.
A Supportive Work Environment
Join a local charity with over 90 years of history and a strong community focus. Employees enjoy supportive colleagues, job satisfaction, and opportunities to engage in events and fundraising activities. Our inclusive culture features initiatives such as length of service recognition, annual staff awards, and employee networking groups.
At Guild Care, we reinvest all our surpluses into our services, staff, and community, ensuring your work makes a meaningful difference every day.
Join us and be part of something extraordinary!
Vacation, Paid time off, Retirement plan and/or pension, Employee development programs, Employee discounts, Gym membership or wellness programs, Cycle to work, Referral bonus, Competitive salary, Long service recognition, Employee Assistance Scheme, Wellbeing Scheme, Blue Light Card, Work With Charities, Social Opportunities, Progression opportunities, Staff celebration events
Salary
£13.27 per hour
