Overview
We are seeking a dynamic and experienced Assistant Conference and Events Manager this is a operations role, not office based you will need to hands on, to lead our events and conference operations. This pivotal role involves overseeing the planning, organisation, and execution of a diverse range of events, ensuring exceptional guest experiences and operational excellence. The successful candidate will possess strong organisational skills, excellent communication abilities, and a passion for delivering outstanding hospitality services. This position offers an exciting opportunity to shape our events portfolio and elevate our reputation as a premier venue for conferences, meetings, and special occasions.
Must have extensive experience in leading weddings conference functions and events. Master of Cermonies essential, abilty to manage the entire operations to delivery a world class experience with fine detailed quality of service, elevating the hotel to its full potential - must prove a guaranteed re booking imperative.
Strong project management skills and have been responsible for day-to-day operational management, forecasting oversight, knowledge of health & safety, risk management, and operational governance frameworks is comprehensive, successfully implemented new processes that drive continuous improvement and operational excellence.
Key requirements - problem-solving, and decision-making, with a strong data literacy that enables you analyse and interpret operational and financial information effectively. experience includes managing multi-disciplinary teams, overseeing compliance, and maintaining supplier management against SLAs and KPIs. must hold a full driving licence flexible to support onsite events, including evenings and weekends.
Responsibilities
- Lead the planning and coordination of all conference and event activities, ensuring seamless execution from inception to completion.
- Develop detailed event proposals, budgets, and timelines in collaboration with clients and internal teams.
- Upsell additional services such as catering, accommodation packages, and entertainment options to maximise revenue opportunities.
- Manage relationships with clients, suppliers, and external partners to ensure all event requirements are met to the highest standards.
- Oversee the organisation of event logistics including room layouts, technical equipment, décor, and staffing arrangements.
- Supervise the conference and events team, providing guidance on organisational skills, guest services, and hospitality standards.
- Monitor event progress regularly to address any issues promptly and ensure client satisfaction.
- Implement effective time management strategies to meet deadlines while maintaining attention to detail.
- Analyse post-event feedback to identify areas for improvement and implement necessary enhancements for future events.
Qualifications
- Proven experience in hospitality management, with a focus on conferences or events; hotel or restaurant experience is highly desirable.
- Strong organisational skills with the ability to manage multiple projects simultaneously under tight deadlines.
- Excellent communication skills, capable of liaising effectively with clients, vendors, and team members at all levels.
- Demonstrated ability in upselling services to maximise revenue streams during event planning processes.
- Experience in fundraising or guest services is advantageous but not essential.
- Exceptional time management skills with a proactive approach to problem-solving.
- A professional attitude combined with a passion for delivering outstanding hospitality experiences. This role provides an excellent platform for a motivated individual eager to lead a dedicated team in delivering memorable events while advancing their career within the hospitality industry.
Job Type: Full-time
Pay: £28,000.00-£31,000.00 per year
Work Location: In person
