KEY RESPONSIBILITIES AND ACCOUNTABILITIES:
· Safety of team and equipment/assets at all times.
- Collaborate with a team to ensure the safe and efficient delivery of aircraft services, while fostering a welcoming atmosphere for customers, crew and guests.
- ensuring efficient and accurate communication through various methods to accomplish operational tasks.
- Operate / drive / stage ground service equipment, including ground power units, tugs, vehicles, stairs, and floor cleaning equipment, to maintain the Jetex London hangar.
- Be trained in Manoeuvring Area and Air Traffic Control (ATC) procedures to tow aircraft to and from various facilities on the airfield.
- Chock and cone aircraft in line with Jetex SOP’s and safety guidelines.
- Provide Opportunities to support Training at Jetex London.
- Professional and friendly customer service while exhibiting a positive and helpful attitude, consideration and courtesy to everyone at all times.
- Accurately input and record parking histories and services performed for customer aircraft.
- Complete Daily GSE and Vehicle checks.
- Abide by Biggin Hill Airport emergency response procedures when/if critical events occur.
- Recommend improvements to Jetex standards, administrative procedures, facilities, methods, and practices to relevant management.
- Hazard/Safety awareness related to work area and other equipment’.
- Ensure a high degree of customer service, attentiveness, speed, and control error rates, whilst maintaining consistency in services.
- Assist in maintenance and safe usage of all ramp equipment airside.
- Full PPE when on airside.
- Required to wear and maintain professional uniform.
- Follow safety regulations, company policies, and guidelines from Jetex/London Airports.
- Wing walking and marshalling to ensure safe services.
- Check aircraft compartments/doors to avoid any damage when loading and offloading.
- Load/offload baggage/cargo from aircraft/cart/vehicle in a safe manner using the proper lifting techniques.
- Follow the instructions of the Equipment Operator/Ramp Manager and Duty Officers/Coordinator.
Provide aircraft services as requested by management or customers, including lavatory servicing, ground power, potable water, parking assistance, marshalling, catering delivery, and towing.
- Knowledge of all equipment and be able to use /identify suitable tow bars.
- Provide assistance for Pushback/tow operation.
- Constantly checking on FOD and clearing as required.
- Read tags and segregate loads based on information received either from supervisor/tags.
- Handling/sorting of tools, materials, equipment and supplies.
- Staging, driving and operating technical equipment (if licensed) when instructed by supervisors.
- Any other duties assigned by Line Manager.
Job Type: Full-time
Pay: £27,000.00-£27,001.00 per year
Benefits:
- Free parking
- Life insurance
- On-site parking
- Referral programme
- Sick pay
Work Location: In person
