Line lead Work, Jobs in Langley, Ken (with Salaries)

NHS 111 Call Handler
Kent and Medway Mental Health NHS Trust —Maidstone
- £28,392 - £31,157 a year
- Full-time
- Computer literacy
- Patient care
1d
Senior Project Manager
Pineapple Contracts —Aylesford
- Full-time
- Microsoft Powerpoint
- Microsoft Office
- Project management
- Free parking
- Annual leave
Quick apply
Betting Shop Manager - Maidstone
BoyleSports —Maidstone
- £16.50 an hour
- Supervising experience
- Retail management
Quick apply
10d
Transport Lead
Kent and Medway Mental Health NHS Trust —Maidstone
- £39,959 - £48,117 a year
- Full-time
2d
Operations Manager
Nationwide Facilities Limited —Ashford
- £40,000 - £60,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- In-person
Quick apply
Warehouse Assistant
Master of Malt —Tonbridge
- £12.75 - £14.00 an hour
- Overtime
- IT
- Free parking
- Employee discount
Quick apply
Production Manager
Laser 24 —Southend-on-Sea
- £50,000 - £55,000 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Centre Coordinator
TCHC Group —Basildon
- £24,999 - £25,000 a year
- Travel
- School
- Annual leave
- Employee assistance programme
Quick apply
Health and Safety Manager
Elliott Environmental Drainage LTD —Aylesford
- £40,000 - £55,000 a year
- Full-time
- First Aid Certification
- In-person
- Communication skills
- Free parking
Quick apply
Trade Marketing Manager / Trade Marketing Lead
Master of Malt —Tonbridge
- Full-time
- Sales
- Presentation skills
- Leadership
- Employee discount
Quick apply
Health & Safety Manager
David Lloyd Clubs —Kings Hill
- Maintenance
- Team management
- Employee discount
11d
Centre Coordinator & DDSL
TCHC Group —Strood
- £27,999 - £28,000 a year
- Monday to Friday
- First Aid Certification
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
4d
HR, People & Culture Coordinator
Sports Connect —Faversham
- £13.45 - £15.45 an hour
- Part-time
- Computer literacy
- Travel
- Human resources
- Free parking
- Annual leave
Quick apply
9d
SENCO
1Up Collective CIC —Basildon
- £33,000 - £50,000 a year
- Part-time
- Organisational skills
- In-person
- Care plans
Quick apply
Lead Digital Trainer
Kent and Medway Mental Health NHS Trust —Maidstone
- £39,959 - £48,117 a year
- Full-time
- Customer service
- Travel
- IT
8d
Reinstatement Planner
Ferns Surfacing —West Malling
- £41,600 - £46,800 a year
- Full-time
- Microsoft Outlook
- Management
- Organisational skills
- Free parking
- Life insurance
Quick apply
2d
Dispenser
Sedlescombe and Westfield Surgeries —Sedlescombe
- From £13,255 a year
- Overtime
- Medication administration
- Patient care
- In-person
- Sick pay
Quick apply
Customer Experience Specialist (Automotive)
Percepta —Basildon
- £27,275 a year
- Full-time
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
People Officer
BrettGroup —Canterbury
- Microsoft Office
- Human resources
- Free parking
- Annual leave
Quick apply
5d
Framework Supervisor (Traffic Management)
Chevron Traffic Management —Detling
- Monday to Friday
- Management
- Maintenance
- Microsoft Office
- Employee discount
Quick apply

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NHS 111 Call Handler

Kent and Medway Mental Health NHS Trust -
Maidstone

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
1 day ago

Qualifications

Computer literacy
Patient care

Full job description

The NHS 111 line is a national requirement to provide a three-digit emergency number for mental health. The post holder will be required to effectively engage and manage complex calls from young people, parents/carers and other professionals. The post holder will be a valued team member and be supported by clinicians in the management of challenging calls. As the service is exclusively telephone based, due to the nature of calls, there is no remote working.

Calls are received from the geographical locations of Kent & Medway only.

To be primarily responsible for handling incoming NHS 111 mental health calls.

Determine identity of the caller and open referrals to the service.

Demonstrate active listening to accurately record information and provide appropriate advice and signposting.

De-escalate anxiety, tensions and provide solutions to current concerns over seen and supported by trained clinicians.

Clinical Skills

Active listening skills in order to document current concerns.

Demonstrate empathy and understanding.

Be able to de-escalate concerned callers.

Have insight and ability to be able to engage effectively with Children and Young People who may be in acute distress.

Administration

To be computer literate and encourage implementation of the Trust’s IM&T Strategy.

To ensure accurate recording of actions, and updating patient’s records, always maintaining confidentiality.

The post holder will input and maintain, appropriate computer and manual clinical records and statistical data and provide this to the Service Manager/Head of Service when necessary.

The post-holder will engage in relevant computer and IT training as required.

To assist, under the direct supervision of a qualified professionals in the development, design and implementation of relevant projects.

To assist in processing and auditing various types of data concerning service users for the whole team. This may involve maintaining audits files under the guidance of the line manager.

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC).
Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.
Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.

The post-holder will engage in relevant computer and IT training as required.

To assist, under the direct supervision of a qualified professionals in the development, design and implementation of relevant projects.

To assist in processing and auditing various types of data concerning service users for the whole team. This may involve maintaining audits files under the guidance of the line manager.

Communication

To have a wide range of knowledge in approaches to communicating and managing patient care.

To be able to effectively communicate with colleagues, peers, senior managers, and clinical leads within the Trust.

To be able to communicate complex patient related information facilitating positive outcomes and ensuring collaborative working.

Apply Now

Refine Your Search

line lead jobs in langley, ken

NHS 111 Call Handler

Senior Project Manager

Betting Shop Manager - Maidstone

Transport Lead

Operations Manager

Warehouse Assistant

Production Manager

Centre Coordinator

Health and Safety Manager

Trade Marketing Manager / Trade Marketing Lead

Health & Safety Manager

Centre Coordinator & DDSL

HR, People & Culture Coordinator

SENCO

Lead Digital Trainer

Reinstatement Planner

Dispenser

Customer Experience Specialist (Automotive)

People Officer

Framework Supervisor (Traffic Management)

I want to receive the latest job alerts for line lead in langley, ken

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