It support technician (level 1) Work, Jobs in Langney, Esx (with Salaries)

IT Support Technician (Level 1)
Ardingly College —Haywards Heath
- £27,976 a year
- Full-time
- Customer service
- Organisational skills
- IT
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IT Support Technician (Level 1)

Ardingly College -
Haywards Heath

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Job details

Full-time
£27,976 a year

Qualifications

Customer service
IT support
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

We are seeking to appoint an IT Support Technician (Level 1) to provide frontline technical support to users across the organisation (Ardingly College and Great Walstead School).

As our IT Support Technician (Level 1), you will act as the first point of contact for most IT issues, resolving problems within defined procedures and escalating more complex, infrastructure level, or security related issues to the IT Technician (Level 2) or Senior IT Technician (Tier 2/3) as appropriate. The role focuses on resolving routine IT incidents and service requests, maintaining end-user devices, and delivering a consistent and reliable customer support experience.

The ideal candidate will bring experience of providing first line IT support or working in an IT helpdesk environment, with a working knowledge of Windows and Apple environments and an understanding of basic IT support and customer service principles. Strong communication skills, effective time management and organisational skills and the ability to follow procedures and escalate appropriately are also essential.

To view the full job description please see the documents attached at the bottom of the page. To apply please click the green 'apply' button in the top right-hand corner. If you require further information please contact the HR team on 01444 893192 or email [email protected].

A completed application should be submitted by the closing date of {Expiry Date}, although applications may be considered upon receipt.

Ardingly College is an independent co-educational boarding and day school for boys and girls aged 2 -18, a member of the HMC and a school of the Woodard Corporation. We are committed to safeguarding and promoting the welfare of children. All employees are required to undertake child protection screening appropriate to the post including enhanced DBS checks.

Working for Us - Please visit our new page to find out everything the College has to offer and all the benefits available to our staff by clicking this link: Working here - Ardingly.

Apply Now

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it support technician (level 1) jobs in langney, esx

IT Support Technician (Level 1)

2nd Line Engineer - Hybrid - MSP

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