Passenger service agent Work, Jobs in Larne, Ant (with Salaries)

Customer Operations Agent
GBLRN - POF - European Ferries (Irish Sea) Limited —Larne
- Communication skills
Quick apply
Customer Service Agent - PART TIME - Belfast International Airport
Swissport International AG —Belfast
- £13.57 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
2d
Customer Service Agent - PART TIME - Belfast City Airport
Swissport International AG —Belfast
- £12.91 an hour
- Part-time
- Hospitality
- Customer service
- English
- Free parking
- Employee assistance programme
2d

More jobs to discover

Find similar jobs that you might be interested in.

Customer Service Agent - PART TIME - Belfast International Airport
Swissport International AG —Belfast
Resolve passenger concerns and complaints in a timely and effective manner, demonstrating empathy and understanding. Free onsite parking whilst at work.
£13.57 an hour
2d
Customer Service Agent - PART TIME - Belfast City Airport
Swissport International AG —Belfast
Resolve passenger concerns and complaints in a timely and effective manner, demonstrating empathy and understanding. Free onsite parking whilst at work.
£12.91 an hour
2d

I want to receive the latest job alerts for passenger service agent in larne, ant

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

passenger service agent jobs near larne, ant

Customer Assistant jobs in London

Customer Service jobs in Walsall

Working From Home Customer Service jobs in Liverpool

Customer Service Representative jobs in Victoria

Part Time Customer Service jobs in Manchester

Customer Service Representative jobs in Kelvedon

Customer Service Representative jobs in Peterborough

All Clinical Operations jobs in London

Operations Agent jobs in Leeds

Estate Agent jobs in Royal Tunbridge Wells

Operations Agent jobs in Heathrow

Immediate Start Customer Service jobs in Leeds

Customer Service Representative jobs in Stafford

Customer Service Representative jobs in Sutton In Ashfield

Airline Customer Service Agent jobs in London

Customer Service Representative jobs in Chorley

Pharmaceutical Sales Representative jobs in London

Customer Operations Agent

GBLRN - POF - European Ferries (Irish Sea) Limited -
Larne

Quick apply

Job details

Qualifications

Communication skills

Full job description

This role involves working in a busy tourist office, where you will be responsible for efficiently checking in customers and ensuring the smooth coordination of the loading process. You will communicate regularly with both customers and the ship, requiring strong teamwork and clear communication skills. The position also involves handling cash and performing accurate transactions, as well as using IT systems to support an organised and seamless check-in operation. Your direct report will be the Supervisor on duty.

Key responsibilities and duties:

Communicate effectively with customers, colleagues and the ship loading officer to ensure smooth operations.
Accurately handle cash and card payments via PDQ, demonstrating honesty and reliability
Maintain excellent timekeeping- ensuring check in stations are opened on time and shifts start on time
Work collaboratively as part of a team to support an organised system
Using the IT systems effectively to manage check ins, remaining adaptable at times if system experience issues
To board and disembark foot passengers using Company Vehicles subject to holding the relevant licence, and in accordance with Company and legislative requirements.
To handle initial complaints and queries from customers and provide comprehensive reports to Supervisors
To immediately report any breaches or suspected breaches of security
To ensure the safety of yourself and others in the carrying out of your duties.

The ideal candidate will:

Demonstrate flexibility with working hours and rota patterns
Have excellence attendance, be reliable and punctual
Show strong communication skills as the first point of contact customers will have
Be confident handling cash and PDQ Machines
Be adaptable and willing to learn

Desirable:

Strong interpersonal skills- with the ability to build rapport with a wide range of customers
Problem solving ability- staying calm in busy periods and making customers feel heard with queries and complaints
Positive, proactive attitude whilst delivering excellent customer service

If you have further questions then please reach out to the hiring manager Roy Ferguson, Senior Port Duty Manager for an informal discussion.

At P&O Ferries we want you to be you. Not only will that make us stronger but will allow us to bring authenticity to everything we do. We know our customers come from all walks of life and so do our employees. We are all about connecting the world and that starts with finding connections with who you work with.

When we recruit, we want to you to bring your whole self to work, and we are working towards increasing diversity across all of our colleagues. We know we cannot be the best unless we recruit the best regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or neurodiversity. #pando

Quick apply

Refine Your Search

passenger service agent jobs in larne, ant

Customer Operations Agent

Customer Service Agent - PART TIME - Belfast International Airport

Customer Service Agent - PART TIME - Belfast City Airport

More jobs to discover

I want to receive the latest job alerts for passenger service agent in larne, ant

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected