1st line it service desk Work, Jobs in Latchford, Chs (with Salaries)

IT Service Desk Analyst
EMR Group —Warrington
- Full-time
- Computer networking
- Annual leave
Quick apply
4d
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Customer service
- Organisational skills
- SharePoint
- Work from home
Quick apply
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
IT Service Desk Analyst
EMR UK —Warrington
- Seasonal
- Computer networking
- Annual leave
4d
Help-Desk support analyst (1st line)
Roman Catholic Archdiocese of Liverpool —Liverpool
- £27,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
- Sick pay
3rd Line Support Engineer
BCN Group —Manchester
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
12h
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Mentoring
Managed Services - First Line Support Team Lead
HSO Group B.V. —Manchester
- Weekend availability
- Continuous improvement
- POS
- Organisational skills
Quick apply
Social & Content Manager
Legends Global (Europe) —Manchester
- Weekend availability
- Social media management
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
3d

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1st Line Service Desk Technician
Cloud10 IT —Manchester
Advising customers appropriately and communicating regularly regarding open tickets. 1st line technical support, by email and telephone, to a client base of…
£27,000 - £32,000 a year
Quick apply
2nd Line Support Technician
Converge Technology Solutions —Stafford
As a key member of our Managed Services team, you'll provide advanced technical support for customers with managed support and warranty contracts.
£26,000 - £28,900 a year

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IT Service Desk Analyst

EMR Group -
Warrington

Quick apply

Job details

Full-time
4 days ago

Benefits

Cycle to work scheme
Annual leave
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
LAN
Ticket management
VoIP
Computer hardware
Computer networking
Mobile device management
Technical writing
Cybersecurity
Intune
Mobile devices

Full job description

What we offer:
The only way to truly know the benefits of this culture is to experience it as an EMR employee, but some examples of the support we offer include:

Competitive pay rates and a bonus scheme
25 days annual leave plus the option to buy or sell leave
Enhanced maternity and paternity leave
Employee support, including life assurance and critical illness pay
Wellbeing Scheme, giving every colleague – and their dependents – unlimited access to GPs and counselling, as well as cash back on a wide range of health and wellbeing treatments
24/7 anonymous access to advice on any aspect of health and wellbeing
Financial wellbeing support, including access to affordable loans, savings plans, advanced earned pay and financial education
Savings on online purchases from retailers and utilities to entertainment and beyond
Cycle 2 work scheme

We’re proud to have achieved Great Place To Work status for three years running - and to be recognised among the UK's Best Workplaces in Manufacturing, Production & Transportation.
But it's about so much more than badges to us, it's about being recognised by our people for the continuous work we do to do better for them.

#INDHP

About our opportunity

We are looking for a 1st Line Service Desk Analyst to join our dynamic IT support team. If you have a passion for technology and a talent for troubleshooting, this is a great opportunity to provide technical support to internal staff across a variety of platforms.
The hours: 40 hours per week (Monday – Friday, rotating shifts between 6am and 4:30pm) & Saturday & Bank Holiday Rota: 7am – 1pm (with additional pay)

What you will be doing

Be the first point of contact for technical assistance via phone, email, or ticketing system.
Troubleshoot and resolve hardware, software, and network issues for end users.
Escalate complex issues to higher-level support teams or other departments.
Document technical issues, solutions, and troubleshooting steps.
Educate users on IT best practices and basic troubleshooting techniques.
Collaborate with the team to improve internal processes.

About you

Knowledge of Windows and MacOS systems.
Experience with Office 365 (OneDrive, SharePoint), Active Directory, and Azure AD.
Understanding of network fundamentals (LAN, WAN, DNS, DHCP, VPN).
Experience with Intune and mobile device management.
Proficient in troubleshooting hardware (laptops, desktops, printers, mobile devices).
Basic knowledge of VoIP phones and softphone applications.
Familiarity with endpoint security and cybersecurity best practices (MFA, password policies, phishing awareness).
Full driving licence.

Who we are:
Our purpose is to create a future where the materials we use don’t need to be extracted from the planet.’

At EMR, we give new life to unwanted materials. Every year, we recycle 10 million tonnes of metals and plastics, saving 19 million tonnes of carbon from entering the Earth’s atmosphere, diverting waste from landfill and protecting resources and habitats.
We couldn’t do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth.
We’re proud to have achieved Great Place To Work status, but it’s about so much more than a badge. It’s about being recognised by our people for the continuous work we do to do better for them:

‘The people who work here are from varied backgrounds and have a variety of beliefs, all of which are accepted and respected.’
‘I’m encouraged to keep a healthy work-life balance so that I can be performing at my best.’
‘I’ve been supported every step of the way in my career progression.’
‘‘EMR offers a fantastic and inclusive environment; collaboration across the whole business, humility and hard work.’

We couldn’t do any of this without our team members. In return for all they do, we do everything we can to create an environment of belonging, value, support and growth, underpinned by our Company values of We Care and We Do.

We Care
Integrity – our people are Respectful and Honest
Trust – our people are Collaborative and Genuine
We Do
Accountable – our people are Determined and Responsible
Innovative – our people have a Growth Mind-set and are Progressive

If you want to be part of something bigger than yourself, have a role that really makes a difference and work with likeminded people towards the same purpose, click the link to apply.

Recruitment Agencies
We operate a strict Preferred Supplier List (PSL) and do not accept speculative CVs. Any unsolicited CVs, whether related to a specific position or submitted speculatively, will not be considered.

Quick apply

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1st line it service desk jobs in latchford, chs

IT Service Desk Analyst

1st Line Service Desk Technician

First Line Technical Support

IT Service Desk Analyst

Help-Desk support analyst (1st line)

1st line Service Desk Agent

3rd Line Support Engineer

3rd Line Support Engineer

Managed Services - First Line Support Team Lead

Social & Content Manager

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