Service manager Work, Jobs in Launton, Oxf (with Salaries)

Team Lead - Customer Service
HUBER+SUHNER —Bicester
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Life insurance
Quick apply
7d
Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
2d
Programmes Manager - HMP Bullingdon
Ministry of Justice —Bicester
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
10d
General Manager
Coach —Bicester
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Department Manager FTC 12 mnths
Ralph Lauren —Bicester
- Full-time
- Hospitality
- Customer service
- Retail management
Shift Manager - Dispatch
DPD Group UK —Bicester
- £40,000 a year
- Full-time
- Management
- Computer skills
- Communication skills
- Free parking
Quick apply
7d
Facilities Manager
The Menu Partners —Bicester
- Up to £45,000 a year
- Full-time
- Maintenance
- Continuous improvement
Quick apply
Hospitality Manager
Restaurant Associates —Croughton
- £50,000 a year
- Hospitality
- Supervising experience
- Free parking
- Employee discount
9d
Operations Manager
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- Administrative experience
- Leadership
- Annual leave
- Employee discount
7d
Assistant General Manager
Ralph Lauren —Bicester
- Hospitality
- Microsoft Office
- Communication skills
17h
Head of Logistics - Events
Absolute Taste —Bicester
- Full-time
- Hospitality
- Microsoft Excel
- Contracts
Quick apply
7d
Commercial Manager
British Bakels Ltd —Bicester
- Up to £55,000 a year
- Full-time
- Analysis skills
- Travel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
11d
Project Manager
Dalcour Maclaren —Bicester
- Military
- Project management
- IT
- Free parking
- Annual leave
Quick apply
3d
Customer Experience Lead
Smedley Group —Bicester
- Weekend availability
- Hybrid work
- CRM software
- Hospitality
- Sales
- Employee assistance programme
Quick apply
Senior Talent Partner
Dalcour Maclaren —Bicester
- Military
- Continuous improvement
- Mentoring
- Free parking
- Annual leave
Quick apply
1d
Private Client Manager
Value Retail —Bicester
- Full-time
- Hospitality
- Organisational skills
- Communication skills
8h
Change Manager - 12m FTC
Dalcour Maclaren —Bicester
- Military
- Agile
- Free parking
- Annual leave
Quick apply
3d
Operations Manager - South East & West
Elior UK —Oxford
- £53,000 a year
- Full-time
- Travel
- Contracts
- Leadership
Quick apply
9d
Deputy Operations Manager
Dep Ops —Bletchley
- £43,168 - £45,449 a year
- Weekend availability
- Organisational skills
- Leadership
- Annual leave
- Employee discount
Quick apply
6d
Department Manager FTC 12 mnth
Ralph Lauren —Bicester
- Hospitality
- Customer service
- Retail management
17h

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Team Lead - Customer Service

HUBER+SUHNER
Bicester

Quick apply

Job details

Permanent | Full-time
7 days ago

Benefits

Health & wellbeing programme
Company pension
Company events
Private medical insurance
Life insurance
On-site parking

Qualifications

Management
Customer service
SAP
Supply chain
English
Microsoft Office
Continuous improvement
Leadership
Communication skills

Full job description

JOB TITLE: Team Lead, Customer Services

LOCATION: Bicester (hybrid; 3 days in-office)

About the Role
We are looking for a proactive and customer-focused Customer Service Team Lead to join our Industry segment team, supporting customers and sales partners across the EMEA region.

This is a pivotal role where you will act as the primary point of contact for commercial and technical enquiries, while also leading and developing a local team across our England and Sweden sites. You will play a key role in ensuring excellent customer experience across our full product portfolio (RF, LF, FO), while driving continuous improvement in processes and performance, thinking with the company's values and stategy.

What You’ll Be Doing:

Leadership & Team Management

Provide day-to-day leadership, guidance, and support to the Customer Service team
Drive team development, performance, and engagement
Manage team administration, including absences and resource planning

Customer & Sales Support

Act as the main point of contact for customer and sales partner enquiries
Prepare and manage quotations for standard and customised products
Collaborate with Account Managers, Field Application Engineers, and Pricing teams
Build strong relationships with customers and partners, identifying sales opportunities

Order & Process Management

Coordinate quotation and order processes end-to-end
Monitor order progress and proactively communicate with customers
Ensure all activities are documented and aligned with internal processes

Forecasting & Planning

Contribute to the monthly S&OP cycle with accurate and relevant data

Customer Experience & Continuous Improvement

Handle customer complaints and coordinate with internal teams to resolve issues
Identify process improvements and support ongoing optimisation initiatives

Sales & Operational Support

Support customer visits, trade fairs, and sales initiatives when required
Work closely with Supply Chain, Logistics, and Finance as a key interface

What We’re Looking For

A strong team player with a positive, motivating approach to leadership
Experience in customer service within a technical or industrial environment
Solid commercial or technical background, with the ability to understand complex products
Excellent communication skills in English (additional languages are a plus)
Strong customer focus, with the ability to manage multiple priorities
Good understanding of supply chain processes and operations
Proficiency in ERP systems, Microsoft Office, and standard IT tools
A proactive, structured, and detail-oriented working style
High resilience, flexibility, and a ‘can-do’ mindset
Ability to collaborate effectively with global internal and external stakeholders

Apply Now

If you're a driven customer service professional with leadership experience and a passion for delivering excellent service, we'd love to hear from you!

For further information, please contact [email protected]

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance

Application question(s):

Please confirm your renumeration expectations:

Work Location: Hybrid remote in Bicester OX26 4LA

Quick apply

Refine Your Search

service manager jobs in launton, oxf

Team Lead - Customer Service

Service Delivery Manager

Programmes Manager - HMP Bullingdon

General Manager

Department Manager FTC 12 mnths

Shift Manager - Dispatch

Facilities Manager

Hospitality Manager

Operations Manager

Assistant General Manager

Head of Logistics - Events

Commercial Manager

Project Manager

Customer Experience Lead

Senior Talent Partner

Private Client Manager

Change Manager - 12m FTC

Operations Manager - South East & West

Deputy Operations Manager

Department Manager FTC 12 mnth

I want to receive the latest job alerts for service manager in launton, oxf

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