Technical support advisor Work, Jobs in Launton, Oxf (with Salaries)

Helpdesk Agent - 11:30 - 20:30 office based including weekend work
Ostara Systems —Milton Keynes
- £26,208 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Customer service
Technical Support Advisor - Bókun
Tripadvisor —Oxford
- Weekend availability
- Spanish
- Customer service
- English
- Employee assistance programme
- Employee discount
Quick apply
Environmental Advisor - Milton Keynes
AG Barr —Milton Keynes
- £37,500 - £40,000 a year
- Full-time
- Analysis skills
- Communication skills
- Employee discount
Quick apply
12d
Cable Jointer Trainee – Adult Trainee Programme
SSE —Oxford
- £29,504 - £51,000 a year
- Overtime
- Customer service
- Travel
- Hand tools
- Annual leave
- Employee discount
1d
Associate Director - IT and Digital Transformation
Principal Medical Limited —Bicester
- From £54,000 a year
- Part-time
- Computer Science
- Master's degree
- Bachelor's degree
- Bereavement leave
- Sick pay
Quick apply
7h
Associate Director - IT and Digital Transformation
Principal Medical —Bicester
- £90,000 a year
- Part-time
- Computer Science
- Master's degree
- Bachelor's degree
8h
Linesperson Trainee – Adult Trainee Programme
SSE —Oxford
- From £29,504 a year
- Overtime
- Customer service
- Travel
- Hand tools
- Annual leave
- Employee discount
1d
Contact Centre Advisor (Night Shift)
Ostara Systems —Milton Keynes
- £21,000 - £23,000 a year
- Night shift
- Microsoft Excel
- Customer service
- English
Customer Service Advisor
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Referral programme
6d
Lead Store Advisor, Bicester Village
On AG —Bicester
- Sales
- English
- Supervising experience
Service Manager/Advisor
M D AUTO CARE LTD —Aylesbury
- £37,500 - £50,000 a year
- Overtime
- Customer service
- Front desk
- Communication skills
Quick apply
School Leaver Accounts Training Programme (AAT) - Oxford - Summer 2026
Gravita —Oxford
- Seasonal
- Hybrid work
- Accounting
Quick apply
Senior HSW Advisor
Ferrovial —Brackley
- Full-time
- Civil engineering
- Heavy lifting
- Communication skills
Human Resources Manager
Ball Corporation —Milton Keynes
- £55,500 - £92,500 a year
- English
- Human resources
- Business
Quick apply
9d
Territory Manager, Respiratory devices, Oxford to South Coast
Fisher and Paykel Healthcare UK —Oxford
- £46,000 - £50,500 a year
- Full-time
- Sales
- Customer service
- Presentation skills
- Life insurance
Quick apply
12h
Head of Governance and Risk
Affinity Trust —Thame
- £65,000 a year
- Full-time
- Communication skills
5d
Head of IT
Rebellion —Oxford
- Full-time
- Hybrid work
- Management
- IT
- Leadership
- Free parking
- Employee assistance programme
Quick apply
5d
Construction Linesperson (33kV)
SSE —Oxford
- £34,749 - £40,939 a year
- Overtime
- Customer service
- Communication skills
- School
- Employee discount
Health, Safety and Fire Practitioner (HMP Grendon and HMPYOI Aylesbury)
Ministry of Justice —Aylesbury
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Presentation skills
- Annual leave
5d
Field Vet Advisor Companion Animal North - Maternity Cover - (12 months)
MSD —Milton Keynes
- Full-time
- Sales
- English
- Driving
5d

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Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Ostara Systems -
Milton Keynes

Apply Now

Job details

£26,208 a year

Benefits

Company pension

Qualifications

Microsoft Word
Microsoft Excel
Customer service
Maths
Communication skills

Full job description

Job Title: Helpdesk Advisor

Location: Milton Keynes (Office-Based)

Shift Pattern: 11:30 20:30. This schedule operates on a rota that includes working every other weekend (Saturday and Sunday) with two rostered days off during the week. Please note that as this is a 365-day operation, the rota also includes working some Bank Holidays.

The RoleWe are looking for a dedicated Helpdesk Advisor to join a market-leading Maintenance and Facilities Management firm. As the first point of contact, you will be the face of the customer journey, using your communication skills to identify needs and provide seamless solutions. Our advisors are essential to our success, and we pride ourselves on delivering an easy, high-quality experience that reflects our core company values.

The EnvironmentJoin an engaging team where leadership is committed to your personal growth. We work hard to deliver excellence, and in return, we make it a priority to recognise and reward team members who go above and beyond in their daily roles.

Key ResponsibilitiesIn this role, you will provide support to maintenance contractors and customers via telephone and email using our proprietary software. Your daily duties will include:

Customer Resolution: Managing caller expectations and responding to email enquiries with a "right first-time" approach.
Workflow Management: Handling administrative tasks and personal workloads in strict alignment with client SLAs.
Data Integrity: Maintaining accurate records within our system to support reporting and accounting requirements.
Proactive Communication: Acting as a proactive link between internal departments and external stakeholders.
Ownership: Using active listening and effective questioning to take full responsibility for every inquiry.
Collaboration: Working as part of "one team" to meet business objectives and sharing insights to improve the overall customer experience.

Experience and Skills RequiredWe are looking for candidates who can demonstrate the following:

Background: At least 2 years of experience in a customer service environment.
Education: Minimum of 5 GCSEs (Grade C/4 or above) including English and Maths.
Technical Skills: Proficiency in Microsoft Word and Excel, with the ability to interpret technical documentation.
Communication: Exceptional verbal and written skills, with a high level of attention to detail.
Mindset: A passion for problem-solving, a desire to learn, and a commitment to putting the customer at the forefront of every action.

Additional Information

Compliance: All successful applicants will be required to undergo a DBS check.
Benefits: Following a successful probation period, you will receive a comprehensive package including a pension scheme, healthcare, and death-in-service benefits.

Please note: Due to high application volumes, we only contact shortlisted candidates. If you have not received an update within 10 days, please assume your application has been unsuccessful at this time.

Apply Now

Refine Your Search

technical support advisor jobs in launton, oxf

Helpdesk Agent - 11:30 - 20:30 office based including weekend work

Technical Support Advisor - Bókun

Environmental Advisor - Milton Keynes

Cable Jointer Trainee – Adult Trainee Programme

Associate Director - IT and Digital Transformation

Associate Director - IT and Digital Transformation

Linesperson Trainee – Adult Trainee Programme

Contact Centre Advisor (Night Shift)

Customer Service Advisor

Lead Store Advisor, Bicester Village

Service Manager/Advisor

School Leaver Accounts Training Programme (AAT) - Oxford - Summer 2026

Senior HSW Advisor

Human Resources Manager

Territory Manager, Respiratory devices, Oxford to South Coast

Head of Governance and Risk

Head of IT

Construction Linesperson (33kV)

Health, Safety and Fire Practitioner (HMP Grendon and HMPYOI Aylesbury)

Field Vet Advisor Companion Animal North - Maternity Cover - (12 months)

I want to receive the latest job alerts for technical support advisor in launton, oxf

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