Service advisor Work, Jobs in Laurencekirk, Abd (with Salaries)

Customer Service Advisor
Hydrasun Ltd —Aberdeen
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Advisor
ESP Group —Arbroath
- £12.71 an hour
- 8 hour shift
- Customer service
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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Customer Service Advisor

Hydrasun Ltd -
Aberdeen

Quick apply

Job details

Permanent | Full-time

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Private medical insurance
Employee discount
Transport links
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

SVQ
Microsoft Powerpoint
Microsoft Word
Business Management
Microsoft Excel
Sales
ERP systems
Microsoft Office
Bachelor's degree
Organisational skills
NVQ
Business
Communication skills

Full job description

Due to continued business needs, we are recruiting for a Customer Service Advisor to join our Customer Service team based in Aberdeen.

This role is well suited to a motivated Graduate with a degree in a Business Management, who is eager to develop a career in customer service and sales within a fast‑paced, technically focused environment.

About the Role

Reporting to the Customer Service Team Leader, you will support the processing of customer enquiries in an accurate, compliant and professional manner, while developing strong customer relationships and delivering a consistently high standard of service.

You will be involved in quotation, order and invoicing activities, working closely with internal teams to ensure customers receive value‑for‑money solutions and that service levels, response times and commercial targets are achieved.

Full training and support will be provided to help you develop both commercial awareness and technical understanding as your experience grows.

Essential Experience, Qualifications and Competencies

Degree qualification in Business Management or a related discipline
Strong verbal and written communication skills
Ability to build effective working relationships with customers and internal teams
Excellent attention to detail and a high standard of accuracy
Strong organisational skills with the ability to plan and manage workload effectively
Competent in Microsoft Office applications (Word, Excel and PowerPoint)
A motivated, proactive individual with a flexible “can‑do” approach

Desirable Experience, Qualifications and Competencies

Qualification and/or training in sales techniques or customer service
S/NVQ Level 3 in Customer Services
Previous experience in a sales or service environment
Working knowledge of ERP systems
Understanding of Hydrasun products or similar engineered solutions

Responsibilities include but are not limited to

Processing customer enquiries and quotations accurately and within agreed timescales
Supporting enquiry intake, order conversion and invoiced sales targets
Reviewing customer requirements to ensure compliance and contract accuracy
Processing orders, managing deliveries and supporting invoicing activities
Identifying and maximising opportunities for additional revenue through products or services
Producing reports and documentation in line with Hydrasun and customer requirements
Promoting strong customer relationships and high levels of customer satisfaction
Supporting continuous improvement initiatives and contributing positively to team performance
Adhering to Hydrasun quality, safety and compliance standards at all times

Our Benefits

Private Medical Insurance, Life Assurance, Health & Wellbeing, Employee Referral Scheme, Cycle to Work Scheme.

To Apply

For more information regarding this vacancy please contact our recruitment team.

Hydrasun are committed to being an equal opportunities employer, and no applicant will receive less favorable treatment, either directly or indirectly, during the recruitment process or during their employment as a result of a ‘protected characteristic’ as defined by the Equality Act 2010.

We respectfully request No Agency submissions or enquiries.

Benefits:

Company pension
Cycle to work scheme
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Referral programme
Transport links

Ability to commute/relocate:

Aberdeen AB12 3GQ: reliably commute or plan to relocate before starting work (required)

Education:

Bachelor's (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

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