The Hotel Folk have a fantastic opportunity for a Receptionist and Events coordinator to join their friendly team at The Swan at Lavenham Hotel and Spa working on a rota basis. This is a full time position however, if you are looking for part time hours we would still love to hear from you. There a 3 set shift patterns that would vary between the hours of 7am - 11pm.
Please note that we pay national minimum wage for your age, details of the age brackets and pay can be found at www.gov.uk
Benefits of working as a Receptionist:
- A share of the tips
- Free Golf at our Thorpeness Golf Club
- 28 days annual leave (pro rata for hours worked)
- 50% off food in all our hotel restaurants
- B&B in any of our hotels from only £50 per room per night
- 50% off treatments & cost price products at our Weavers' House Spa
- Hospitality Action - Employee Assistance Programme
- Company pension scheme
- Training & Developments Opportunities
Key Tasks/Skills for a Receptionist:
· To provide outstanding customer service at all times to each and every guest.
· To support with general administration tasks and restaurant bookings for the hotel.
· To Respond to guest and customer requests courteously and efficiently at all times.
· Good Telephone Manner, answering any enquires and taking bookings
· To be aware of all arrivals/departures, functions, special events and special requests.
About The Hotel Folk:
The Hotel Folk is a group of luxury hotels and businesses located across the beautiful county of Suffolk. Founded in 1996, we have grown to comprise six unique and individual hotels, a Country Club, and luxurious Spa. Whilst all our properties are charmingly individual with their own unique personality, the thing they all have in common is the people; a community of Folk obsessed with looking after our guests and delivering a blow-your-socks-off hospitality experience.
Please note we are unable to process your application unless you have the right to work in the UK.
Job Types: Full-time, Part-time, Permanent
Pay: Up to £12.71 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Store discount
Ability to commute/relocate:
- Lavenham CO10: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
