Award winning hotel operators The Hotel Folk are looking for an experienced Operations Manager at The Swan at Lavenham Hotel and Spa. If you are passionate about hospitality and an expert in food and beverage management, you’re the type of person we’re looking for to join our dedicated team, who pride themselves on looking after guests better than anyone else in Suffolk.
The Operations Manager’s key role within the hotel will be the direct management of the food and beverage operation whilst providing support to other department heads and to the General Manager.
Reporting to the General Manager, you will be an accomplished communicator with a warm and welcoming personality, have exceptional attention to detail, immaculate presentation and experience of fine dining and hotel operations.
You will have an enviable track record where guest expectations are regularly exceeded. You will be focussed and innovative, able to create a clear vision geared around constantly improving the offering of our hotel in order to provide the “blow-your-socks-off” hospitality experience for which we pride ourselves.
The Hotel Folk are committed to providing exceptional hospitality in our portfolio of stunning properties. We have a strong focus on training and development and can offer this fantastic opportunity to be part of a team of leading professionals within an award-winning hospitality brand.
If this sounds like your next career move, please apply!
What you’ll get for your efforts;
- Competitive starting salary
- Great tips
- Pension Scheme
- Company Discounts
Please note you must be eligible to live and work in the UK to apply for this role as we cannot offer sponsorship.
Pay: £40,000.00 per year
Ability to commute/relocate:
- Lavenham, Suffolk: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (required)
Experience:
- Operations management: 5 years (required)
- Hotel management: 5 years (required)
- 5 star hotels or AA four red star establishment: 2 years (required)
- Hotel with Spa: 2 years (preferred)
Work authorisation:
- United Kingdom (required)
Work Location: In person
