Customer service manager Work, Jobs in Layham, Sfk (with Salaries)

Customer Services Team Leader
Eastlight Community Homes —Braintree
- £38,333 a year
- Full-time
- Customer service
- Leadership
- Annual leave
10d
Customer Service Manager (Haulage / Logistics)
Seven Logistics —Felixstowe
- £40,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Customer Relations Manager
Beaumont Manor Care Home —Frinton-on-Sea
- Up to £45,000 a year
- Full-time
Quick apply
Area Manager - On the Bench Ipswich/Colchester Area
Booker Group —Ipswich
- IT
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
13d
Head of Customer Growth
Fred. Olsen Travel —Ipswich
- Monday to Friday
- Sales
- Customer service
- Hotel
- Employee discount
5d
Branch Manager
GoldUnion —Ipswich
- £30,000 - £60,000 a year
- No experience needed
- Financial services
- Communication skills
- Paid training
- Annual leave
11d
Housing Manager
Bromford Flagship Livewest —Woodbridge
- £47,917.60 a year
- Hybrid work
- Continuous improvement
- Leadership
- Annual leave
- Sick pay
3d
Branch Manager - Ipswich
GoldUnion Nexus —Ipswich
- £30,000 - £60,000 a year
- Full-time
- No experience needed
- Financial services
- In-person
- Paid training
- Annual leave
Quick apply
9d
Store Manager - Ipswich *New Store Opening*
Oak Furnitureland —Ipswich
- £60,000 - £66,950 a year
- Weekend availability
- Sales
- Free parking
- Employee assistance programme
Last Mile Operations Manager
Evri —Ipswich
- £35,500 - £41,000 a year
- Analysis skills
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
2d
Aftersales / Service Manager
Underwoods Motoring —Clacton-on-Sea
- £35,000 - £45,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Profit sharing
Quick apply
9d
Duty Manager
Abbeycroft Leisure —Sudbury
- From £26,751.01 a year
- Weekend availability
- Management
- Customer service
- Supervising experience
- Annual leave
Quick apply
6d
Regional Service Centre Manager
Dennis Eagle —Braintree
- Up to £64,000 a year
- Full-time
- Travel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
4d
Regional Service Centre Manager
Royal Terberg Group —Witham
- Up to £64,000 a year
- Full-time
- Travel
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
4d
Cafe Manager
Tesco UK —Ipswich
- £33,000 - £35,000 a year
- Full-time
- Hospitality
- Management
- Customer service
2d
Customer Sales Manager
Greene King —Bury St. Edmunds
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
4d
Team Leader
Card Factory —Ipswich
- £13 an hour
- Leadership
Business Development Manager
Fleetmaxx Solutions —Ipswich
- Full-time
- Sales
- Microsoft Office
- Business development
Quick apply
6d
Operations Manager
Morrisons —Ipswich
- Leadership
- Employee discount
Quick apply
Canvassing Team Manager – Milk & More- Residential
Milk & More —Ipswich
- £27,369 a year
- Full-time
- Remote
- Sales
- Salesforce
- Communication skills
- Employee discount
Quick apply
4d

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Customer Services Team Leader

Eastlight Community Homes -
Braintree

Apply Now

Job details

Full-time
£38,333 a year
10 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Leadership

Full job description

The Role

We have a fantastic internal opportunity for a dedicated Team Leader to join our Customer Services Team on a permanent, full-time basis!

As a Customer Services Team Leader, you will support the Customer Services Advisors in delivering an outstanding service to our residents, ensuring effective communication with all customers queries. This is a great chance to highlight your ability to manage conflicting priorities and workloads in a fast-paced environment and develop your leadership skills.

In this role you will manage the team by conducting performance reviews, coaching, and training. You will handle escalated customer issues, monitor interactions for quality improvement, and collaborate with other departments to optimise processes. Your duties will also involve managing staffing levels during busy periods, promoting a customer-first mindset with an emphasis on first-time resolution, engaging customers through social media, identifying service improvement opportunities, and supporting frontline duties.

To succeed, you will need proven customer service experience as well as a keen interest in developing your leadership skills. Excellent communication, problem-solving, and decision-making abilities are essential, as is the capacity to handle complex customer issues and manage multiple priorities. You’ll also have experience using customer feedback to drive ongoing improvements.

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector leading total rewards package:

£38,333 per annum
Permanent contract, full-time 37 hours per week
Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
30 days annual leave plus bank holidays
Annual wellbeing grant of £200 per annum – Subject to eligibility
Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
A healthcare cash plan, life assurance
Formal qualifications and paid professional membership

Next Steps

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact [email protected]

Eastlight Community Homes are unable to provide Visa Sponsorship.

Important Dates

Closing Date: 25th June 2026 at 23:59

Interview Date: Interviews are expected to be held on 2nd or 3rd July 2026 in person at Braintree Hub.

Shortlisted applicants will be asked to complete an assessment prior/during their interview to help with the selection process.

Apply Now

Refine Your Search

customer service manager jobs in layham, sfk

Customer Services Team Leader

Customer Service Manager (Haulage / Logistics)

Customer Relations Manager

Area Manager - On the Bench Ipswich/Colchester Area

Head of Customer Growth

Branch Manager

Housing Manager

Branch Manager - Ipswich

Store Manager - Ipswich New Store Opening

Last Mile Operations Manager

Aftersales / Service Manager

Duty Manager

Regional Service Centre Manager

Regional Service Centre Manager

Cafe Manager

Customer Sales Manager

Team Leader

Business Development Manager

Operations Manager

Canvassing Team Manager – Milk & More- Residential

I want to receive the latest job alerts for customer service manager in layham, sfk

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