Hotel receptionist Work, Jobs in Layham, Sfk (with Salaries)

Guest Service Assistant
Holiday Inn Ipswich —Ipswich
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Office
- Employee discount
Quick apply
Reception Team Member - Part Time
Travelodge —Colchester
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
7d
Night Reception Team Member
Travelodge —Harwich
- £13.71 an hour
- Full-time
- Bar
- No experience needed
- Hotel
- Employee discount
5d
Guest Service Assistant (Nights)
Holiday Inn Ipswich-Orwell —Ipswich
- £12.71 an hour
- Part-time
- English
- Microsoft Office
- Hotel
- Free parking
- Employee discount
Quick apply
Reception and Events Manager
The Hotel Folk —Lavenham
- Up to £30,000 a year
- Full-time
- Hospitality
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme

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Guest Service Assistant

Holiday Inn Ipswich -
Ipswich

Quick apply

Job details

Part-time
£12.71 an hour

Benefits

Employee discount

Qualifications

Hospitality
Microsoft Office
Communication skills
Hotel experience

Full job description

Job Ref: KGH11772

Branch: Holiday Inn Ipswich

Location: Holiday Inn Ipswich, Ipswich

Salary/Benefits: £12.71 per hour plus benefits and monthly service charge

Contract type: Permanent

Hours: Part Time

Shift pattern: Various Shift patterns, Earlies, Lates, and everything in between - including Bank Holidays and Weekend working

Hours per week: 20

Posted date: 01/06/2026

Closing date: 01/07/2026

Our Guest Service Assistants are at the heart of the guest experience, making sure every visitor feels welcome and cared for. You’ll receive full training to work across all guest-facing areas of the hotel, from reception to food and beverage, making this the perfect opportunity to kick start your career in hospitality.

Other businesses may call this role Receptionist, Food Beverage Assistant, Guest Experience Assistant, or Hotel Services Assistant.

This role reports directly to the Guest Service Manager.

What you’ll do

Deliver excellent service across reception, restaurant, bar, meetings and events.
Support with tasks including check in/out, food and drink service, conference set-ups, and banqueting.
Build genuine relationships with guests, adapting your approach to each individual.
Maintain cleanliness and presentation across all guest areas.
Help the hotel meet brand standards and company goals by delivering outstanding service every shift.
Represent our values and culture, keeping guest experience at the centre of everything you do.

What we’re looking for

A genuine passion for people and hospitality. Experience is great, but not essential.
Strong communication skills and the confidence to work as part of a team.
A proactive approach. (You notice what needs to be done and make it happen!)
Comfortable using technology, including MS Office and similar tools.

If you’re friendly, motivated, and love making people’s day, this could be the role for you!

What’s in it for you

Career development through fully funded apprenticeships and our internal development programme.
Discounts on hotel stays and a variety of major retailers, restaurants and days out.
Free use of our gyms, pools, and leisure facilities.
24/7 access to wellbeing, financial, and legal support.

Next steps

If you’re shortlisted, we’ll give you a quick call to learn more about you and answer your questions. Candidates who progress will then be invited to the hotel for an in-person interview.

We review applications as they come in, so apply early to avoid missing out. We may close the role once we’ve found the right person.

At Kew Green Hotels, we’re committed to creating an inclusive workplace where everyone can thrive. If you need any adjustments during the recruitment process, just let us know at [email protected] - we’re here to support you.

Who are Kew Green Hotels?

Kew Green Hotels is one of the UK’s leading hotel management companies, operating a diverse portfolio of global brands. We’re a people-driven business that’s passionate about performance, guest experience, and creating hotels that make us proud.

Learn more about who we are and what drives us at www.kewgreenhotels.com.

Situated on the outskirts of Ipswich, our hotel is located near the A12 and just an 8 minute drive away from Ipswich town centre.

Quick apply

Refine Your Search

hotel receptionist jobs in layham, sfk

Guest Service Assistant

Reception Team Member - Part Time

Night Reception Team Member

Guest Service Assistant (Nights)

Reception and Events Manager

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