Technical support Work, Jobs in Layham, Sfk (with Salaries)

Technical Helpdesk IT Support Technician Apprentice
The Cleaning Co. —Harwich
- £16,000 - £25,000 a year
- Software troubleshooting
- English
- In-person
- Free parking
Quick apply
11d
2nd Line IT Engineer
Cube 6 IT —Colchester
- £30,000 - £36,000 a year
- Full-time
- Azure
- Customer service
- Windows
Quick apply
11d
Warehouse IT Support Analyst (1 year FTC)
Jellycat —Haverhill
- Windows
- Microsoft Office
- In-person
Assistive Technology Trainers - Colchester
eQuality Solutions —Colchester
- £16 - £32 an hour
- Part-time
- Bachelor's degree
- Travel
- IT
- Flexible schedule
Quick apply
Technical Helpdesk Engineer
MSX International —Colchester
- Full-time
- Remote
- Customer service
- Computer literacy
- Project management
- Annual leave
- Employee discount
Quick apply
Smart Meter Cloud Infrastructure Support
UK Power Networks —Ipswich
- £50,000 a year
- Hybrid work
- Azure
- Oracle
- SQL
- Annual leave
- Employee assistance programme
7d
IT Technician
Seckford Foundation —Woodbridge
- £24,647 a year
- Full-time
7d
Coupa System Administrator
OCS Group —Ipswich
- Azure
- DevOps
- SQL
Quick apply
Digital Friend Volunteer
Age Well East – Colchester —Coggeshall
Quick apply

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2nd Line IT Engineer
Cube 6 IT —Colchester
Technical support: 2 years (required). Customer service: 2 years (preferred). Successful candidates are subject to a basic DBS check.
£30,000 - £36,000 a year
Quick apply
11d
IT Support Engineer (1st / 2nd Line)
EnviroWales Limited —Hoddesdon
Support the Microsoft Azure ecosystem, driving improvements and modernisation. IT support: 2 years (required). Troubleshoot and resolve 1st and 2nd line issues.
From £30,000 a year
Quick apply

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Technical Helpdesk IT Support Technician Apprentice

The Cleaning Co. -
Harwich

Quick apply

Job details

Apprenticeship
£16,000 - £25,000 a year
11 days ago

Benefits

Free parking
Company pension
Transport links
On-site parking

Qualifications

Driving Licence
Software troubleshooting
English
Technical support
IT support

Full job description

You will be expected to answer log support calls on our helpdesk. Tackle support issues and/or escalate the support to the appropriate team. Free on-site parking and good public transport links. Ethical company pension scheme. A career in IT. Working in a nurturing environment. Healthcare Cash Plan. Full UK Driving License essential.

Role

You will be expected to answer log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team.

You will be expected to drive to external customer sites and support with a wide range of IT support issues.

You will need to be technically minded, and you must be comfortable communicating with individuals, groups, and management. Many of our clients are not completely comfortable with the use of technical jargon. An ability to explain yourself in lay terms is necessary.

You must have the ability to pick up skills and familiarise yourself with software quickly and stay abreast of the latest technologies.

Respond to requests for technical assistance in person, via phone, electronically
Diagnose and resolve technical hardware and software issues
Research questions using available information resources
Advise user on appropriate action
Follow standard help desk procedures
Log all help desk interactions
Administer help desk software
Redirect problems to correct resource
Identify and escalate situations requiring urgent attention
Track and route problems and requests and document resolutions
Prepare activity reports
Inform management of recurring problems
Stay current with system information, changes and update
Provide onsite support and be able to communicate verbally with customers

Training

Digital Support Technician Level 3 Apprenticeship Standard
Level 2 English and maths Functional Skills (if applicable)
Training will take place at Protocol B3 2NH 1-day per month
Training on-site at employer
Progression route to a team leader

Pay: £16,000.00-£25,000.00 per year

Work Location: In person

Quick apply

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technical support jobs in layham, sfk

Technical Helpdesk IT Support Technician Apprentice

2nd Line IT Engineer

Warehouse IT Support Analyst (1 year FTC)

Assistive Technology Trainers - Colchester

Technical Helpdesk Engineer

Smart Meter Cloud Infrastructure Support

IT Technician

Coupa System Administrator

Digital Friend Volunteer

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