Work, Jobs in lea town, lan (with Salaries)

Customer Service Advisor
The Vella Group —Great Harwood
- £29,724.50 a year
- Part-time
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
2d
Store Assistant
Aldi —Preston
- £13.50 - £14.47 an hour
Stock Assistant
Aldi —Preston
- £13.12 an hour
- Customer service
- Annual leave
- Employee assistance programme
Short
NEXT —Preston
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
21h
Sales Assistant
TOYTOWN —Preston
- From £12.71 an hour
- Part-time
- Merchandising
- English
- Organisational skills
Quick apply
5h
Clerical Officer - Cardio-Respiratory
Lancashire Teaching Hospitals NHS Foundation Trust —Preston
- £25,272 a year
- Part-time
- Organisational skills
4d
Tool Stores Operator
BAE Systems —Warton
- £35,021 a year
- Full-time
- Communication skills
7d
Office Administrator
Business Support Centre —Preston
- Full-time
8d
Estate Agent
The Property Experts —Fylde
- £8,400 a month
- Remote
- Sales
- Administrative experience
Casual Sales Assistant
Flannels —Preston
- Part-time
- Communication skills
- Employee discount
Quick apply
4d
Pharmacy Customer Support /Dispenser
Medicine Marketplace —Preston
- £20,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Medication administration
Quick apply
Cattery Assistant
Busy boarding cattery plus kennels —Preston
- £13 an hour
- Part-time
- Heavy lifting
- Customer service
- In-person
- Flexible schedule
Quick apply
8d
Sales Assistant (8 hrs)
Deichmann —Preston
- Up to £12.91 an hour
- 8 hour shift
- Communication skills
3d
Pharmacy Dispenser
Rowlands Pharmacy —Preston
- £13.02 an hour
- Customer service
9d
SPAR Stores - Walmer Bridge - Store Assistant
Lawrence Hunt & co. —Tarleton
- Up to £12.21 an hour
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- In-person
- Store discount
- Employee discount
Quick apply
4d
Administrator
MWHTreatment —Preston
Administrator/Receptionist
Blackpool Teaching Hospitals NHS Foundation Trust —Preston
- £25,272 a year
- Full-time
14h
Service Colleague (Express)
ASDA —Middleforth
- £15.25 an hour
- 8 hour shift
- Employee assistance programme
- Employee discount
1d
Casual Cafe Assistant
Preston City Council —Preston
- £12.85 - £13.45 an hour
- Customer service
- Café
20h
Buyer
BAE Systems —Preston
- £40,000 a year
- Contracts
- Construction
3d

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Customer Service Advisor

The Vella Group -
Great Harwood

Quick apply

Job details

Part-time
£29,724.50 a year
2 days ago

Benefits

Free parking
Company pension
Employee discount
Childcare
On-site parking

Qualifications

Customer service
Communication skills

Full job description

Customer Services Advisor

Great Harwood

£29, 724.50 FTE

25 hours per week

About The Vella Group

The Vella Group is one of the UK’s leading accident repair specialists, known for delivering high-quality repairs and exceptional customer service. With multiple sites across the UK and strong partnerships with insurers and manufacturers, we pride ourselves on our professional standards, investment in our people, and commitment to continuous improvement.

About the Role

We are looking for a proactive and customer-focused Customer Services Advisor to join our team. This role is key to delivering outstanding customer service in line with company policies and procedures. You will be the first point of contact for customers, ensuring queries are handled promptly and professionally while coordinating vehicle collections, deliveries, and courtesy cars.

Key Responsibilities

Deliver excellent customer service by understanding customer needs and expectations
Maintain a professional presence at the reception desk, dealing with customer queries efficiently
Handle dissatisfied customers calmly and escalate complaints to the General Manager or Production Manager when required
Create and manage job documentation, customer records, and follow-up systems
Arrange vehicle collections and deliveries, including courtesy vehicles
Issue courtesy cars following correct procedures and ensure all paperwork is completed accurately
Explain courtesy car controls, fuel requirements, insurance cover, excesses, and any additional contributions
Maintain up-to-date knowledge of insurance company policies, including courtesy car provision and labour rates
Ensure vehicles are not released until payment confirmation is received
Liaise with drivers to ensure paperwork is completed and transport schedules are followed
Work closely with the workshop, production manager, and assistants to monitor vehicle progress and update customers on completion times or delays
Assist customers with booking vehicles in for repair when required
Ensure all customer portals are kept accurate and up to date
Carry out general administrative duties, including end-of-day cash handling
Adhere to all company policies, procedures, and SLA requirements

About you

Strong communication and customer service skills
Calm and professional when dealing with complaints or challenging situations
Highly organised with excellent attention to detail
Confident using computer systems and online portals
Able to work well as part of a team and liaise with multiple departments
Previous customer service or automotive/insurance experience is desirable but not essential

Benefits

33 days holiday
Internal and external training opportunities
Pension scheme and death in service insurance
Enhanced maternity and paternity pay
Perkbox – access to hundreds of exclusive discounts and rewards
Medicash – free healthcare scheme
Childcare vouchers or workplace nursery benefit
Free on-site parking

Job Type: Part time

Quick apply

Refine Your Search

jobs in lea town, lan

Customer Service Advisor

Store Assistant

Stock Assistant

Short

Sales Assistant

Clerical Officer - Cardio-Respiratory

Tool Stores Operator

Office Administrator

Estate Agent

Casual Sales Assistant

Pharmacy Customer Support /Dispenser

Cattery Assistant

Sales Assistant (8 hrs)

Pharmacy Dispenser

SPAR Stores - Walmer Bridge - Store Assistant

Administrator

Administrator/Receptionist

Service Colleague (Express)

Casual Cafe Assistant

Buyer

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