It support Work, Jobs in Lealholm, Nyk (with Salaries)

IT Support Engineer
ADNS Group —Middlesbrough
- £27,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
IT Service Desk Analyst
Tees, Esk and Wear Valleys NHS Trust —Middlesbrough
- £28,392 - £31,157 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
9d
IT Support Engineer
Utilicom —Stockton-on-Tees
- £27,500 - £37,500 a year
- Weekend availability
- Hybrid work
- Azure
- AWS
- Travel
- Free parking
Quick apply
Systems Support Analyst
Altrad —Middlesbrough
- Travel
- Organisational skills
- Communication skills
Quick apply
Digital Inclusion Apprentice (Level 3)
Middlesbrough Council —Middlesbrough
- £15,433.44 a year
- Full-time
- English
- Maths
- Data entry
11d
Service Desk Manager
NECSWS —Hartlepool
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Mechatronics Systems Training Engineer
Labman Automation —Stokesley
- £40,000 - £55,000 a year
- Full-time
- Laboratory experience
- Continuous improvement
- Organisational skills
11d
Adoption Training & Communication Coordinator
Altrad —Middlesbrough
- Travel
- Organisational skills
- Communication skills
Quick apply
3d
Service Desk Team Leader
NECSWS —Hartlepool
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply

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IT Service Desk Analyst
Tees, Esk and Wear Valleys NHS Trust —Middlesbrough
Working in a service environment,communication with a wide range of customers. To provide a first line of contact for dealing with customer queries received by…
£28,392 - £31,157 a year
9d
Service Desk Analyst - 1st Line
Hiscox —York
Act as a routine contact point, receiving and handling requests for support from internal business users. Perform security administration tasks and resolve…
12d

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it support jobs near lealholm, nyk

IT Support Engineer

ADNS Group
Middlesbrough

Quick apply

Job details

Permanent | Full-time
£27,000 - £30,000 a year

Benefits

Free parking
Company pension
Life insurance
Sick pay
On-site parking

Qualifications

Software troubleshooting
Customer service
Technical support
IT support
Help desk

Full job description

IT Support Engineer

ADNS Group are currently looking for an enthusiastic, driven and confident individual to join our expanding Technical Support Team. This fantastic opportunity involves providing technical support to our customers throughout the North East

Role Overview

Based at our Middlesbrough Office, and customer offices you will;

Provide remote & onsite technical support
Ensure all support tickets are logged in our Customer Relationship Management system
Keep the customer regularly updated with issue resolution progress
Work in collaboration with colleagues on major incident recovery
Proactively identify potential problems and issues on customer sites
Identify opportunities to implement improved solutions
Deliver exceptional customer service and demonstrate the ability and desire to go ‘above and beyond’ for our customers
Share technical knowledge and contribute articles to the knowledgebase
Complete research, testing, and development on imminent technologies
Engage in ongoing training and gain technical qualifications
Project delivery

Core Responsibilities: -

· Provide excellent customer service

· Respond and resolve support tickets received via telephone, email and in person

· Remote Support of IT and Telecoms Systems

· Build, configuration and support hardware

· Ensure all support tickets are updated daily

· Ensure asset registers are accurate and up to date

· Provide onsite support as / when required

· Provide out of hours support as / when required

· Deliver equipment to customers

· Complete monthly backup checks

· Complete weekly server checks

· Update Knowledge Base

· Support project delivery as required

· Ensure support documentation is complete and up to date

· Ensure KPI’s are achieved for Service Delivery

· Follow all company and department policies and procedures

· Any other tasks assigned via a senior member of staff

Job Types: Full-time, Permanent

Pay: £27,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking
Sick pay

Work Location: In person

Quick apply

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it support jobs in lealholm, nyk

IT Support Engineer

IT Service Desk Analyst

IT Support Engineer

Systems Support Analyst

Digital Inclusion Apprentice (Level 3)

Service Desk Manager

Mechatronics Systems Training Engineer

Adoption Training & Communication Coordinator

Service Desk Team Leader

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