Kick‑start your career with Warwickshire County Council as an Apprentice Policy Support Officer and become part of a friendly, supportive team making a real difference. In this hands‑on role, you’ll help keep things running smoothly by supporting day‑to‑day activities, working with data, helping organise reports, and getting involved in exciting projects that shape local services. You’ll build valuable skills in organisation, communication, and problem‑solving while learning how a professional team works behind the scenes.
You won’t just be watching from the sidelines – you’ll play an active part in planning projects, organising meetings, tracking progress, and working with colleagues and partners. It’s a great chance to get real experience, grow your confidence, and see the impact of your work first-hand.
We’re looking for someone who’s keen to learn, ready to get stuck in, and excited to develop their skills while earning and gaining a recognised qualification. In return, you’ll get support, flexibility, and the opportunity to build a strong foundation for your future career.
Working collaboratively with colleagues, stakeholders and elected Members, the postholder will support the development and delivery of policy across the Highways Service, ensuring alignment with statutory requirements and corporate priorities.
You will help translate policy into clear, practical guidance and contribute to briefings, reports and communications that support informed decision making and consistent service delivery.
This is an excellent opportunity to develop core skills in policy, communication and organisation, while gaining insight into how a local authority operates within a regulated and politically led environment.
About the Team
The Policy, Project and Assurance Team sits at the heart of County Highways, driving the development of clear, robust policy and ensuring services are delivered effectively, transparently and in line with legislative and strategic priorities.
Working across a wide network of stakeholders, including colleagues, partners and elected Members, the team plays a key role in communicating complex information clearly and supporting informed decision making at all levels.
The team plays a pivotal role in shaping and supporting the delivery of key projects and programmes, helping turn strategic ambition into tangible outcomes. Through its assurance function, it promotes a culture of continuous improvement, identifying risks and ensuring high quality, accountable service delivery, all within established governance frameworks.
Key Requirements
No prior experience is required – we’re looking for someone who is enthusiastic about learning new skills, committed to delivering excellent service, and eager to be part of a collaborative team. You’ll be a confident communicator with the ability to organise your workload, manage priorities effectively, and use standard IT applications such as Microsoft Office and email.
For further information please see the Job Description and Person Specification.
Apprenticeship Information
This position is aligned with the Level 3 Business Administrator apprenticeship, delivered by Heart of England Training.
Level 3 Apprenticeship Business Administration - HOET
Upon completion of this apprenticeship, the postholder will progress to a permanent Business Support Officer role.
Working for Warwickshire – This is the difference you make
Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them!
At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.
Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement.
The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage – Warwickshire Pension Fund'
The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to
Vivup benefits and discounts platform.
Additional Information
The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.
We recommend submitting your application as soon as possible. We don't want to keep you waiting so we will be starting the initial shortlist and assessment process while the job advert is running. Please check your emails or applicant account via our jobs portal for any updates on your application
Closing date: 8th July 2026
Interview date: 21st & 22nd July 2026
Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact
Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce.
