Customer support coordinator Work, Jobs in Leamington Spa, War (with Salaries)

Operations Coordinator (FTC 1 Year) - Grenade
Mondelēz International —Birmingham
- Full-time
- Microsoft Powerpoint
- ERP systems
- Analysis skills
Client Service Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Communication skills
Customer Engineering Coordinator
Calor Gas Ltd —Warwick
- £26,500 a year
- Temporary
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
8d
Customer Resolutions Coordinator
Arcus FM —Redditch
- £29,256 a year
- Full-time
- Communication skills
- Time management
- Annual leave
Quick apply
2d
Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid
Resillion —Birmingham
- £27,000 - £34,000 a year
- Full-time
- Hybrid work
- Business
- Communication skills
Quick apply
External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Weekend availability
- University
- Organisational skills
- Computer skills
- Annual leave
- Sick pay
6d
Customer Experience Coordinator
BELFOR UK Ltd —Tamworth
- £28,126.40 a year
- Full-time
- In-person
Quick apply
Compliance Case Co-ordinator
Platform Housing Group —Birmingham
- £28,715 - £31,905 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Customer Care Co-ordinator
Bloor Homes —Hinckley
- Full-time
- CRM software
- Organisational skills
- Computer skills
- Employee discount
Office/ Sales Co-ordinator
Coventry Sliding Wardrobes Ltd. —Nuneaton
- £29,500 a year
- Full-time
- CRM software
- Microsoft Office
- Administrative experience
Quick apply
11d
Graduate Operations Coordinator
Mindful Chef —Redditch
- £28,000 - £35,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Employee discount
Quick apply
13d
Front of House Office Coordinator
EP Group —Birmingham
- Full-time
- Hospitality
- Front desk
- In-person
Quick apply
13d
Customer Service Coordinator
Hugo Technology —Bromsgrove
- £27,000 - £28,000 a year
- Full-time
- CRM software
- English
- Data entry
- Health & wellbeing programme
- Sick pay
Quick apply
Ecommerce Coordinator (Customer Service, Orders & Platform Support)
Prodrive —Banbury
- In-person
- Employee discount
Internal Sales Coordinator
SunbeltRentals —Solihull
- Computer literacy
- Continuous improvement
- Communication skills
- Annual leave
Quick apply
5d
Export Coordinator / Warehouse Administrator
SCC —Birmingham
- £31,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Warehouse experience
- Communication skills
Site Setup Coordinator
Balfour Beatty —Birmingham
- Hybrid work
- Microsoft Powerpoint
- Customer service
- First Aid Certification
- Annual leave
9d
Logistics Service Delivery Coordinator (Maternity Cover)
Crown SDS (Service Delivery Solutions) —Tamworth
- £28,000 a year
- Full-time
- Analysis skills
- In-person
- Communication skills
- Free parking
Quick apply
1d
Treatment and Sales Coordinator
Eternal Smiles Dental Centre —Solihull
- From £13.50 an hour
- Full-time
- Bilingual
- Customer service
- Administrative experience
- Free parking
- Gym membership
Quick apply
4d
Receptionist/Returns Coordinator (Dual Role)
Scolmore Group —Tamworth
- £26,000 - £28,000 a year
- Full-time
- Microsoft Outlook
- ERP systems
- Administrative experience
- Health & wellbeing programme
- Employee discount
Quick apply
1d

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customer support coordinator jobs near leamington spa, war

Operations Coordinator (FTC 1 Year) - Grenade

Mondelēz International -
Birmingham

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Import/export documentation
EDI
Stakeholder collaboration
Returns processing
ERP systems
Logistics
Magento
ERP software
Internal department liaison
Microsoft Office Suite
Analysis skills
Data management
Continuous improvement
Supply chain and logistics experience
B2B
Organisational skills
Management reporting
Customer support
Multidisciplinary collaboration
Communication skills
Supply chain customer service
Analytics

Full job description

Job Description

Are You Ready to Make An Impact at Grenade?

Grenade is an international active nutrition and lifestyle brand, which has grown rapidly since its launch in 2010. Driven by its strong branding, distinctive products, and highly innovative approach, Grenade has made an explosive impact in the FMCG Industry.

The Operations Coordinator (FTC) is responsible for supporting end-to-end operational processes across order management, logistics, and system coordination. This role ensures efficient processing of B2B and D2C orders, maintains compliance and audit readiness, and drives continuous improvement across operational workflows, including sampling processes.

Joining Grenade’s high-performing team, during this exciting period of growth and brand expansion, promises to offer a unique and motivating working environment, with highly rewarding opportunities for personal and professional development.

How You Will Contribute

Order Management & Fulfilment

Manage the end-to-end order process from receipt through to fulfilment and delivery for both B2B and D2C customers.
Enter and process orders via ERP systems, EDI, email, and customer portals.
Ensure all orders are processed accurately and delivered on time, in line with SLAs and customer requirements.
Monitor orders throughout the lifecycle and resolve any issues impacting fulfilment or delivery.
Create and manage returns (RMA/SRO) and associated documentation.

Logistics & Coordination

Coordinate transport, including booking shipments, managing imports/exports, and handling urgent deliveries where required.
Work closely with warehouse and transport teams to ensure on-time, in-full delivery performance.
Support co-packing operations planning and execution where needed.

Sampling Operations

Process and coordinate sampling orders efficiently and accurately.
Identify and implement improvements to streamline sampling workflows and reduce turnaround times.
Ensure visibility and tracking of all sampling activities.

Systems & Data Management

Monitor ERP systems and manage the alert inbox, investigating and resolving errors promptly.
Maintain accurate system data across orders, inventory, and shipments.
Generate and analyse reports on order volumes, fulfilment performance, and operational KPIs.

Cross-Functional Collaboration

Act as a key point of contact between Sales, Marketing, Finance, Customer Experience, and Operations teams.
Support customer queries and resolve order-related issues in collaboration with internal teams.
Work with Finance teams to resolve invoices, pricing, and credit queries.
Support business initiatives, promotions, and cross-functional projects.

Compliance & Documentation

Ensure all operational activities follow internal SOPs and compliance requirements.
Maintain accurate and up-to-date documentation to ensure audit readiness at all times.
Support import/export compliance and documentation requirements.

Continuous Improvement

Identify opportunities to improve operational processes, efficiency, and customer experience.
Contribute to process optimisation initiatives across order management, logistics, and systems.
Proactively identify risks or inefficiencies and implement effective solutions.

What You Will Bring

Skills & Experience

Experience in operations, supply chain, eCommerce, or a similar coordination role.
Strong understanding of order management systems (ERP) and operational workflows.
Experience with B2B and D2C order processing and fulfilment.
Knowledge of import/export processes and compliance requirements.
Strong analytical skills with experience in reporting and data analysis.
Proficiency in Microsoft Office (Excel, Word, PowerPoint).
Experience with platforms such as Shopify, Magento is a plus.

Key Competencies

Excellent organisational and multitasking skills with strong attention to detail.
Strong problem-solving ability and a proactive mindset.
Ability to work under pressure in a fast-paced environment.
Strong communication skills and ability to collaborate cross-functionally.
Continuous improvement mindset with a focus on efficiency and quality.

Relocation Support Available?

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

Job Type

Regular

Warehousing & Logistics Operations Management

Customer Service & Logistics

Apply Now

Refine Your Search

customer support coordinator jobs in leamington spa, war

Operations Coordinator (FTC 1 Year) - Grenade

Client Service Coordinator

Customer Engineering Coordinator

Customer Resolutions Coordinator

Cyber Security - Scoping & Client Engagement Coordinator - Graduate with work experience - Salary - £27K - £34K - Birmingham/Hybrid

External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5

Customer Experience Coordinator

Compliance Case Co-ordinator

Customer Care Co-ordinator

Office/ Sales Co-ordinator

Graduate Operations Coordinator

Front of House Office Coordinator

Customer Service Coordinator

Ecommerce Coordinator (Customer Service, Orders & Platform Support)

Internal Sales Coordinator

Export Coordinator / Warehouse Administrator

Site Setup Coordinator

Logistics Service Delivery Coordinator (Maternity Cover)

Treatment and Sales Coordinator

Receptionist/Returns Coordinator (Dual Role)

I want to receive the latest job alerts for customer support coordinator in leamington spa, war

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Job Description

Relocation Support Available?

Business Unit Summary

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our succes

Excited to grow your career?

IF YOU REQUIRE SUPPORT TO COMPLETE YOUR APPLICATION OR DURING THE INTERVIEW PROCESS, PLEASE CONTACT THE RECRUITER

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