Liaison Work, Jobs in Leamington Spa, War (with Salaries)

Senior Resident Liaison Officer
Wates —Leamington Spa
- Travel
- Annual leave
Customer Experience Executive
UBT Ltd —Warwick
- £33,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
People Operations Coordinator
OneSchool Global United Kingdom —Warwick
- Full-time
- Microsoft Office
- Continuous improvement
- Contracts
- Free parking
- Annual leave
9d
CSC Co-ordinator (Contact Centre)
M Group —Birmingham
- Computer literacy
- Computer skills
- Annual leave
- Employee assistance programme
NetWatch Police Liaison
NetWatch Global —Birmingham
- £24,297 a year
- Full-time
- Hybrid work
- Databases
- Organisational skills
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
11d
Contracts Co-ordinator
SWFT Clinical Services Ltd —Warwick
- £30,462.80 a year
- Full-time
- Databases
- Hotel
- Continuous improvement
- Employee assistance programme
- Employee discount
Sales Animation Executive | Stellantis
Calex UK —Coventry
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Data analysis skills
- Analysis skills
- Annual leave
- Employee discount
Natural Capital Assessment Partnership Manager
Warwickshire Wildlife Trust —Coventry
- £38,483 - £46,730 a year
- Full-time
- Hybrid work
- Employee assistance programme
Programmes Assistant (UG and PG Programmes) (102047-0726)
University of Warwick —Coventry
- £26,707 - £30,378 a year
- Hybrid work
- Microsoft Office
- University
- IT
5d
External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5
University of Birmingham —Birmingham
- £30,062 - £35,883 a year
- Weekend availability
- University
- Organisational skills
- Computer skills
- Annual leave
- Sick pay
11d
Customer Liaison Officer
Fortem Solutions Ltd —Stratford-upon-Avon
- Full-time
- Negotiation
- Annual leave
- Life insurance
12d
Family Services Contact Centre Agent 2
Ministry of Justice —Birmingham
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
6d
Housing & Resident Engagement Manager
Extra Care —Coventry
- £52,500 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Patient Transport Liaison Officer (Relief)
EMED Group —Banbury
- £13.50 an hour
- 12 hour shift
- Data entry
- Communication skills
- Hospital experience
- Annual leave
- Employee assistance programme
Quick apply
Receptionist – Part Time
Vets Now —Coventry
- £13.45 an hour
- Part-time
- Front desk
- Annual leave
6d
Supplier Improvement Co-Ordinator
TVS Supply Chain Solutions —Banbury
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Health & wellbeing programme
- Work from home
Quick apply
Event Executive
Legends Global (Europe) —Coventry
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Administrator - Property & Facilities
Listers —Solihull
- Up to £29,000 a year
- Part-time
- Administrative experience
- Organisational skills
- IT
- Employee discount
- Life insurance
Receptionist – Weekend
Vets Now —Coventry
- £13.45 an hour
- Weekend availability
- Front desk
- Annual leave
9d
Grazing Development Manager
Warwickshire Wildlife Trust —Coventry
- £34,000 - £37,000 a year
- Full-time
- Hybrid work
- Customer service

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Senior Resident Liaison Officer

Wates -
Leamington Spa

Apply Now

Job details

Permanent

Benefits

Annual leave
Company pension
Private medical insurance
Car scheme

Qualifications

Driving Licence
Stakeholder collaboration
Client engagement
Stakeholder liaison
Complaint handling
Tenant engagement
Multidisciplinary collaboration

Full job description

We're recruiting for a Senior Resident Liaison Officer to join a leading Tier 1 contractor delivering social housing retrofit project.

Supporting multiple client contracts, you'll oversee the customer journey across a growing portfolio of works, ensuring excellent customer service standards are maintained,

This is a multi-county role with regular travel and the opportunity to work alongside experienced operational teams on long-term secured frameworks.

About The Role

As Senior Resident Liaison Officer, you'll provide leadership and support to a team of Tenant Liaison Officers across multiple projects, ensuring residents receive a positive experience throughout the works programme.

You'll act as the escalation point for complaints and customer concerns, monitor service quality, and work closely with Operational Managers, Surveyors and Project Teams to drive customer satisfaction.

This is a fantastic opportunity for an experienced Resident Liaison professional looking to move into a broader, more senior role with responsibility for supporting and developing a wider liaison team.

Key Responsibilities

Lead and support a team of Tenant Liaison Officers across multiple projects.
Act as the senior escalation point for resident complaints.
Monitor customer satisfaction and service delivery standards.
Review KPI and customer satisfaction reporting.
Support project mobilisation and resident engagement strategies.

Essential

Experience within social housing resident liaison, planned works or refurbishment projects.
Previous experience leading, mentoring or supporting a resident liaison team.
Strong complaint handling and customer service skills.
Good IT skills, including Microsoft Excel.

Desirable

Retrofit or SHDF project experience.
Experience managing customer satisfaction reporting and KPIs.

What's In It For You

26 days annual leave plus your birthday off.
Opportunity to work on high-profile social housing retrofit and decarbonisation programmes.
Long-term pipeline of secured work across multiple client frameworks.
Supportive and collaborative team environment.
Flexible approach to working where operationally possible.
Car Allowance & Mileage reimbursement

Apply Now

If you're an experienced Resident Liaison Officer looking to step into a senior leadership role and make a real impact on social housing communities across the South West, we'd love to hear from you.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.

Our commitments:

WPS is proud to be an employer where anyone can thrive, and we welcome applications from candidates of all backgrounds. We encourage you to apply even if you don't meet every requirement, as we value transferable skills and assess all applications fairly.

We don't discriminate based on a criminal record; all applications are reviewed on an individual basis against the requirements of the role. Some roles may require additional checks, due to the nature of the work. As a Disability Confident Leader, we offer an interview to applicants with a disability who meet the minimum criteria for the role and opt in to the Disability Confident scheme. Reasonable adjustments are available, please contact us at [email protected]

Benefits

Bonus

Private healthcare

Pension scheme

Life assurance

Flexible benefits

Generous holiday

Enhanced family leave & policies

Car salary sacrifice scheme

Apply Now

Refine Your Search

liaison jobs in leamington spa, war

Senior Resident Liaison Officer

Customer Experience Executive

People Operations Coordinator

CSC Co-ordinator (Contact Centre)

NetWatch Police Liaison

Contracts Co-ordinator

Sales Animation Executive | Stellantis

Natural Capital Assessment Partnership Manager

Programmes Assistant (UG and PG Programmes) (102047-0726)

External Event Partner Co-ordinator - Campus Services - 107858 - Grade 5

Customer Liaison Officer

Family Services Contact Centre Agent 2

Housing & Resident Engagement Manager

Patient Transport Liaison Officer (Relief)

Receptionist – Part Time

Supplier Improvement Co-Ordinator

Event Executive

Administrator - Property & Facilities

Receptionist – Weekend

Grazing Development Manager

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