process lead Work, Jobs in leatherhead, sry (with Salaries)

Operational Excellence & Process Improvement Lead
Communitas Clinics —Croydon
- £31,049 a year
- Full-time
- Administrative experience
- Human resources
- In-person
Quick apply
8d
Business Analyst/Process Improvement Lead
OPUS TECHNOLOGY —Reigate
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- System design
- Continuous improvement
- AI
- Life insurance
- Referral programme
Quick apply
Demand and Supply Chain Manager
Colgate-Palmolive —Surrey
- Leadership
2d
Academic and Training Lead
The Diocese of Guildford —Guildford
- £43,580 - £47,110 a year
- Master's degree
- Teaching
- Annual leave
- Employee assistance programme
Change & Process Lead
Arch Capital Group Ltd. —London
- Full-time
- Continuous improvement
- Communication skills
Procurement and Facilities Manager
AXA —Redhill
- £70,000 a year
- Hybrid work
- Bachelor's degree
- Business
- Negotiation
- Employee discount
7d
Warehouse Process & Implementation Lead
Lonza —Slough
- Full-time
- Hybrid work
- Travel
- Communication skills
5h
Chief Information Officer
Infovista —Guildford
- Presentation skills
6d
Programme Manager (Contract)
Linear Executive Search —London
- £800 - £925 a day
- Temporary
- Hybrid work
- Human resources
- Software development
- IT
- Work from home
Quick apply
3d
Global Process Lead
Deliveroo —London
- Full-time
- Hybrid work
2h
People and Culture Assistant
Dearborn Estates —Guildford
- £35,000 a year
- Full-time
- Hospitality
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
2d
EV Account Lead
ESP Utilities Group —Leatherhead
- Full-time
- PMP
- Master's degree
- Bachelor's degree
Quick apply
Production Lead - Maxis
Electronic Arts —Guildford
- Hybrid work
- Communication skills
- Annual leave
Senior Executive
REVIVAL ENTERPRISE LTD —Chessington
- £50,000 - £60,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Leadership
- Free parking
- Life insurance
Quick apply
2h
Head of Customer Experience
Everyman Driving Experiences —Dunsfold
- £50,000 - £60,000 a year
- Full-time
- CRM software
- Hospitality
- Customer service
- Free parking
- Employee discount
Quick apply
People Administrator
Impact Food Group —Woking
- Full-time
- Administrative experience
- Human resources
- Organisational skills
Quick apply
Associate Director Bioresources Process Engineering
AtkinsRéalis —Epsom
- Full-time
- Hybrid work
- Engineering
- Travel
- Communication skills
10d
Senior Process Consultant
KBR —Leatherhead
- Full-time
- Microsoft Powerpoint
- Engineering
- English
SEND Schools Commissioning & Delivery Lead
Excelcare Holdings —Bromley
- £65,000 - £72,000 a year
- Full-time
- Project management
- Travel
- Organisational skills
- Employee discount
- Referral programme
Quick apply
6d
Call Centre Manager
Good Life —Orpington
- £50,000 a year
- Full-time
- Management
- Customer service
- English
- Employee discount
Quick apply

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process lead jobs near leatherhead, sry

Operational Excellence & Process Improvement Lead

Communitas Clinics -
Croydon

Quick apply

Job details

Permanent | Full-time
£31,049 a year
8 days ago

Qualifications

Adobe Captivate
Administrative experience
Quality assurance
Human resources
Communication skills
Teaching

Full job description

ROLE TITLE: Operational Excellence & Process Improvement Lead

REPORTS TO: Head Of Operational Excellence
LOCATION: Hybrid (Head Office + service sites)

JOB PURPOSE

This role is responsible for driving consistency, quality, and efficiency across administrative teams at Communitas.

The post holder will act as a subject matter expert in administrative processes and systems, identifying variation, simplifying workflows, and ensuring consistent adoption across all services.

Training is used as a tool to embed standard ways of working, not as a standalone function.

The role requires someone who can translate real operational processes into practical, usable training, and confidently support teams to adopt and sustain improved ways of working.

KEY RESPONSIBILITIES

1. Process Standardisation & Improvement

Identify inconsistencies and inefficiencies in administrative processes across services
Define and document clear, standardised ways of working (SOPs)
Work with operational leads to implement and embed improvements
Simplify complex workflows into practical, repeatable steps

2. Training Delivery (Applied, Not Theoretical)

Deliver practical, process-driven training for new and existing staff
Lead onboarding programmes that ensure staff can perform core admin functions confidently
Deliver refresher and targeted training where performance gaps are identified
Adapt training to reflect real service pressures and workflows, not ideal scenarios

3. Capability Building & Behaviour Change

Build admin team confidence, competence, and accountability
Provide hands-on coaching and follow-up support, not just one-off training sessions
Challenge inconsistent practices and reinforce standard approaches
Support managers in addressing performance gaps linked to process adherence

4. Systems & Workflow Expertise

Act as a key user of administrative systems (e.g. patient management systems)
Ensure training reflects how systems are actually used in practice
Identify and resolve common system-related issues impacting workflow

5. Cross-Team Consistency

Work across clusters to ensure one consistent approach to administration
Collaborate with Service Managers and Leads to align processes and expectations
Reduce variation in how services operate

6. Quality & Continuous Improvement

Monitor adherence to agreed processes
Identify risks, gaps, and areas for improvement
Use feedback and observation to continuously refine training and processes
Support audits and quality assurance activities

ESSENTIAL SKILLS

Ability to simplify complex processes into clear, practical steps
Strong communication skills with confidence to challenge and influence others
Ability to build credibility with operational teams
Highly organised with strong attention to detail
Confident delivering training in both group and 1:1 settings
Problem-solving mindset with a focus on practical solutions
Ability to work independently across multiple services

ESSENTIAL EXPERIENCE

Experience working in an administrative or operational environment
Experience improving or standardising processes, not just following them
Experience training, coaching, or supporting colleagues in real work settings
Experience working across multiple teams or departments
Experience using administrative or patient management systems

DESIRABLE (BUT IMPORTANT SIGNALS)

Experience working in healthcare or similar regulated environments
Experience supporting onboarding or induction programmes
Experience identifying performance gaps and implementing improvements

WHAT SUCCESS LOOKS LIKE

Administrative processes are consistent across services
New starters become effective more quickly
Teams follow clear, standard ways of working
Reduced errors, duplication, and confusion
Managers report improved admin performance and reliability

KEY BEHAVIOURS REQUIRED

Comfortable working in messy, inconsistent environments
Willing to challenge existing ways of working constructively
Focused on practical outcomes, not theory
Resilient when facing resistance to change
Takes ownership of problems and drives solutions

This role is not suited to candidates whose experience is primarily within corporate learning and development without direct operational process ownership.

Pay: £31,049.00 per year

Work Location: In person

Quick apply

Refine Your Search

process lead jobs in leatherhead, sry

Operational Excellence & Process Improvement Lead

Business Analyst/Process Improvement Lead

Demand and Supply Chain Manager

Academic and Training Lead

Change & Process Lead

Procurement and Facilities Manager

Warehouse Process & Implementation Lead

Chief Information Officer

Programme Manager (Contract)

Global Process Lead

People and Culture Assistant

EV Account Lead

Production Lead - Maxis

Senior Executive

Head of Customer Experience

People Administrator

Associate Director Bioresources Process Engineering

Senior Process Consultant

SEND Schools Commissioning & Delivery Lead

Call Centre Manager

I want to receive the latest job alerts for process lead in leatherhead, sry

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