service coordinator Work, Jobs in leatherhead, sry (with Salaries)

Service Desk Coordinator
Roast & Ground Limited —Chessington
- £32,000 - £36,000 a year
- Full-time
- Administrative experience
- Analysis skills
- In-person
- Free parking
- Employee discount
Quick apply
Customer Service Coordinator
AXA —Redhill
- £24,479 - £25,000 a year
- Remote
- Customer service
- Organisational skills
- Communication skills
- Employee discount
16h
People Coordinator
Transform Housing & Support —Leatherhead
- £27,500 - £27,555 a year
- Full-time
- Administrative experience
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
14d
Health, Safety & Wellbeing Coordinator
Balfour Beatty —Leatherhead
- Microsoft Word
- Microsoft Outlook
- Maintenance
13h
Programme Coordinator
Samaritans —Ewell
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
5d
Business Support Coordinator | Cobham - Part-Time
Knight Frank —Cobham
- Part-time
- English
- Microsoft Office
- Marketing
Wellbeing Coordinator
Birchgrove —Leatherhead
- £29,000 a year
- Weekend availability
- Communication skills
Quick apply
Care Coordinator
Helping Hands —Esher
- £29,400 a year
- IT
- Care plans
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Leadership Support Assistant
Harvey Water Softeners —Woking
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee assistance programme
Quick apply
8d
Recovery Coordinator
Change Grow Live —West Sussex
- £27,861.26 - £32,002.35 a year
- IT
- Time management
- Annual leave
- Employee discount
13d
Service Coordinator
Johnson Controls —Sunbury
- Full-time
- Customer service
- Annual leave
- Employee assistance programme
Front of House Co-Ordinator
Dalmeny House Dental —London
- £14 - £15 an hour
- Part-time
- Microsoft Word
- Microsoft Office
- Accounting
- Free parking
- Employee discount
Quick apply
7d
HR Coordinator
Trinity Homecare —Worcester Park
- Up to £35,000 a year
- Human resources
Logistics Coordinator
M-Page Hiredonline —Weybridge South
- Up to £35,000 a year
- Remote
- Microsoft Excel
- ERP systems
- Communication skills
- Work from home
6h
Admin Support / Operations Coordinator (Online Pharmacy)SW19
Smartway Pharmaceuticals Ltd —London
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
21h
Customer Support
MyFirst —Chertsey
- £25,000 - £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
Executive Coordinator
Tecknuovo —London
- Hybrid work
7d
Administration Coordinator (Proposals / New Business)
Willmott Dixon —Weybridge
- Microsoft Outlook
- Microsoft Office
5d
Service Coordinator
WLS —London
- £28,000 - £32,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Accounting
- Free parking
- Annual leave
Quick apply
3d
Service Coordinator
Mitie —Chessington
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook

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Service Desk Coordinator

Roast & Ground Limited
Chessington

Quick apply

Job details

Full-time
£32,000 - £36,000 a year

Benefits

Free parking
Casual dress
Company pension
Company events
Employee discount
Sick pay
On-site parking

Qualifications

Supply chain
Logistics
Administrative experience
Analysis skills
Transportation management systems

Full job description

Job Description: Service Desk Coordinator

Contract Type: Permanent, Full-Time

Working Hours: Monday to Friday – 8.45am – 5.15pm (Office based)

About Us:

We’re a passionate commercial coffee machine supplier with customer service at the heart of everything we do. From high‑quality coffee machines and freshly roasted beans to servicing, engineering support and professional cleaning solutions — we help businesses serve exceptional coffee, effortlessly.

We’re proud of our reputation for outstanding service (our Google reviews speak for themselves), and we’re looking for someone who shares our passion.

Overview

The Service Desk Coordinator is responsible for delivering Service Excellence to our customers. They will be responsible for using Roast & Ground and our partner suppliers’ resource to meet our customer SLAs in line with our drinks equipment service agreements. This includes coordinating and arranging preventative maintenance visits and emergency call-outs, managing operated accounts as well as hygiene and ad hoc customer and sales team requests. They will instruct the engineers and wider team responsible for service delivery, ensuring that they have the tools and support they need for the task. Meeting our SLAs, operating in line with our Consider It Done commitments, operational efficiency and customer satisfaction levels are key measurables for this role.

Key Responsibilities:

1. Preventative Maintenance & Call-outs – Receive, allocate, record, monitor and close down scheduled and emergency service jobs using our Clik Service Management Programme and in accordance with company processes and SLAs.

2. Operated Accounts & Hygiene Service - Manage the delivery of the operated account service and hygiene visits to customers.

3. Service Excellence – Ensure work procedures are identified, agreed, briefed, audited and reported on to an agreed standard.

4. Process Improvement - Assist Head of Operations in developing initiatives that will help monitor and improve product/service quality and reduce call-outs on an on-going basis. Ensure Consider It Done reflects the latest operational processes.

5. Compliance – Ensure compliance with industry regulations, standards, AVA best practices as well as agreed company Policies and Procedures identified within Consider It Done.

6. H&S - Ensure the function operates safely in all areas and in accordance with regulatory and best practice.

7. KPIs – Tracking and reporting to include time to site, % remotely cleared calls, first time fix rate, % engineer ‘work’ time, customer feedback, machine delivery to installation time.

Your Skills and Experience

Experience coordinating work on a technical service desk required.
Experienced in the use of a service management programme such as Clik and comfortable using a CRM.
Great administrative skills and excellent numerical skills.
Strong ability to prioritise work and multi-task in a busy environment
Flexible and adaptable to respond to customer needs.

The Role

What we offer:

Competitive salary
A high-performing, friendly team
22 days holiday plus bank holidays (rising to 25 with service)
Sick pay to support your wellbeing
Being part of a warm, supportive, family-run business
Free on-site parking
And of course… excellent, unlimited coffee

Thank you for your interest in this role. Please note due to the high volume of applications, we may not be able to respond to candidates who are not shortlisted. If you have not been contacted within 10 days of submitting your application, unfortunately your application will not have not been successful.

Job Type: Full-time

Pay: £32,000.00-£36,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
On-site parking
Sick pay

Application question(s):

Do you live within a 40 minute commute of our Chessington office?

Experience:

Service Desk: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

service coordinator jobs in leatherhead, sry

Service Desk Coordinator

Customer Service Coordinator

People Coordinator

Health, Safety & Wellbeing Coordinator

Programme Coordinator

Business Support Coordinator | Cobham - Part-Time

Wellbeing Coordinator

Care Coordinator

Leadership Support Assistant

Recovery Coordinator

Service Coordinator

Front of House Co-Ordinator

HR Coordinator

Logistics Coordinator

Admin Support / Operations Coordinator (Online Pharmacy)SW19

Customer Support

Executive Coordinator

Administration Coordinator (Proposals / New Business)

Service Coordinator

Service Coordinator

I want to receive the latest job alerts for service coordinator in leatherhead, sry

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