Retention specialist Work, Jobs in Lechlade, Gls (with Salaries)

Sales Support Executive
Usay Compare —Cirencester
- Sales
- Communication skills
- Annual leave
- Sick pay
Quick apply
Research Assistant - All About Me project OCEMR
University of Oxford —Oxford
- £35,681 - £37,338 a year
- Hybrid work
- Bachelor's degree
- Psychology
- In-person
- Annual leave
4d
Marketing Automation Manager
Ecotricity —Stroud
- Full-time
- Hybrid work
- Social media management
- SQL
- AI
- Employee discount
- Referral programme
Quick apply
5d
Insurance Consultant
Jensten Group —Swindon
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
Information Governance Specialist
Public Sector Resourcing —Swindon
- Full-time
- Hybrid work
- Travel
3d
After-Sales & Warranty Specialist
CCR (Carrier Commercial Refrigeration) —Abingdon
- Analysis skills
- HVAC
Marketing Account/Project Manager
Torpedo Group —Cassington
- Full-time
Quick apply
Employer Adviser
Gloucestershire County Council —Gloucester
- £30,024 - £32,597 a year
- Hybrid work
- English
- Business development
- Communication skills
- Annual leave
- Employee assistance programme
12d
Graduate Podiatrist
Zest Podiatry & Physio —Oxford
- From £31,000 a year
- Full-time
- English
- Bachelor's degree
- Patient care
- Employee discount
- Sick pay
Quick apply
7d
Business Development Manager
Restore PLC —Oxford
- £35,000 - £45,000 a year
- Monday to Friday
Enterprise Solutions Director - Diagnostics
Abbott Laboratories —Witney
- Full-time
- Bachelor's degree
- No degree
- IT
Partnership Account Executive
Benefact Group —Cheltenham
- Full-time
- Communication skills
- Annual leave
- Sick pay
11d
Business Support Administrator
Benefact Group —Cheltenham
- Full-time
- Hybrid work
- Annual leave
- Sick pay
13d
Sales Support Specialist – Maternity Cover
NielsenIQ —Oxford
- £20,700 - £22,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Administrative experience
- Employee assistance programme
- Flexible schedule
Quick apply
4d
Data Protection Officer, Director
Oxford Nanopore Technologies —Oxford
- Full-time
- Supervising experience
- No degree
- Organisational skills
Senior Account Manager
Air IT —Abingdon
- Full-time
- Hybrid work
- Azure
- Communication skills
- Annual leave
- Employee assistance programme
Product Team - Scientific Products Specialist
SMC Corporation (UK) Ltd —Oxford
- Engineering
- Travel
Quick apply
Principle Customer & Community Marketing Specialist I Bókun
Tripadvisor —Oxford
- Project management
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
Account Manager
digiLab Solutions —Oxford
- £24.03 an hour
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- Communication skills
- Referral programme
Quick apply
Self Employed Group Exercise Instructor
Leisure Solutions Community Trust —Oxford
- Weekend availability
- Communication skills

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Sales Support Executive

Usay Compare -
Cirencester

Quick apply

Job details

Benefits

Free flu jabs
Annual leave
Company pension
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave
Sick pay

Qualifications

Sales
Communication skills

Full job description

Ready to use your customer skills in a more specialist, regulated role?

If you enjoy problem solving, talking to people, and turning “I want to cancel” into “I’m glad I stayed”, this could be a great next step for you. As a Policy Support Adviser in our Retentions team, you’ll be at the heart of protecting our client base, making sure every conversation is compliant, empathetic and commercially smart.

About the role

As a Policy Support Adviser, you’ll handle inbound and outbound contact from clients who are considering cancelling their insurance policies. You’ll investigate the reasons behind cancellations, liaise with insurers where needed, and use structured objection-handling techniques to find the best outcome for the client and the business.

You’ll also manage your daily investigation list, ensuring agreed contact levels are met and all actions are accurately recorded in line with FCA and DPA requirements.

Key responsibilities

Client retention: Handle cancellation enquiries, understand client needs, and use structured objection‑handling to retain policies.
Compliance: Work in line with FCA and DPA requirements.
Communication: Provide clear, accurate advice; respond promptly to queries; record all interactions correctly.
Collaboration: Work with Sales, Renewals and Insurers to investigate cancellation reasons and agree the best approach.
Administration: Keep systems updated, maintain accurate policy records, and complete all daily investigation tasks.
Continuous development: Attend training, build product knowledge and maintain high standards of quality and accuracy.

Who we’re looking for

Confident communicator Strong phone presence and clear communication.
Customer focused Listens well and delivers great outcomes.
Resilient and persuasive Comfortable handling objections and keeping clients onboard.
Regulation aware Ideally with FCA‑regulated or target‑driven experience.
Team player Works smoothly with Sales, Renewals and Insurers.
Driven to improve Motivated to learn and maintain high standards.

Benefits

34 days annual leave (Inclusive of UK Statutory Bank Holidays) - (rising to 36 after 2 years)
Income Protection, Life Assurance & sick pay entitlement
Subsidised Private Health Insurance
Employer Pension Contributions
Enhanced Maternity & Paternity Leave
Annual Flu Jabs, Digital GP access and Wellbeing App

Ready to apply?

If this sounds like you, and you want to grow your career in a regulated, customer-focused environment, click “Apply” and submit your CV and a short note on why you’d be a great Policy Support Adviser.

#USAY

Usay Compare, part of Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

Quick apply

Refine Your Search

retention specialist jobs in lechlade, gls

Sales Support Executive

Research Assistant - All About Me project OCEMR

Marketing Automation Manager

Insurance Consultant

Information Governance Specialist

After-Sales & Warranty Specialist

Marketing Account/Project Manager

Employer Adviser

Graduate Podiatrist

Business Development Manager

Enterprise Solutions Director - Diagnostics

Partnership Account Executive

Business Support Administrator

Sales Support Specialist – Maternity Cover

Data Protection Officer, Director

Senior Account Manager

Product Team - Scientific Products Specialist

Principle Customer & Community Marketing Specialist I Bókun

Account Manager

Self Employed Group Exercise Instructor

I want to receive the latest job alerts for retention specialist in lechlade, gls

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