Skills development officer Work, Jobs in Ledbury, Hef (with Salaries)

Information Officer - Eastern Europe
Ecctis —Cheltenham
- £29,766 a year
- Full-time
- Hybrid work
- English
- Bachelor's degree
- No degree
- Free parking
- Health & wellbeing programme
Quick apply
Skills Development Officer
Herefordshire Council —Hereford
- £40,777 - £45,091 a year
- Annual leave
- Employee assistance programme
HR Advisor
Genesis CTE —Gloucester
- £32,500 - £36,000 a year
- Part-time
- Human resources
- In-person
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
1d
Strategy Performance and Development Officer
Worcester City Council —Worcester
- £39,862 - £44,075 a year
- Project management
7d
Customer Manager
UCAS —Cheltenham
- Up to £30,000 a year
- Hybrid work
- Customer service
- Communication skills
- School
- Free parking
- Annual leave
Quick apply
1d
Project Support Officer
Northrop Grumman —Cheltenham
- Travel
- Organisational skills
- Communication skills
Regional LCAS Finance Assistant
Elim Foursquare Gospel Alliance —Malvern
- £13.85 an hour
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Free parking
- Flexitime
Quick apply
14d
First Aid Officer
The Chase School —Malvern
- £19,094.60 - £19,397.63 a year
- Part-time
- First Aid Certification
- Organisational skills
- Leadership
- Free parking
- Bereavement leave
Quick apply
5d
Community Engagement Officer
Airband —Droitwich
- Up to £34,155 a year
- Weekend availability
- Hybrid work
- Customer service
- Salesforce
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
6h
Prisoner Custody Officer
Serco Plc —Cheltenham
- £23,402 - £27,180 a year
- Full-time
- IT
- Communication skills
- Paid training
- Annual leave
Security Officer
BidvestNoonan —Worcester
- £13.20 an hour
- Full-time
- Customer service
- Computer literacy
- AI
- Annual leave
Quick apply
Administrator
North and West Gloucestershire Citizens Advice —Gloucester
- £24,454 a year
- Part-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
4d
Information Systems Officer
Cleaner Safer Group —Tewkesbury
- £29,000 - £32,000 a year
- Full-time
- Analysis skills
- Organisational skills
- IT
- Free parking
- Sick pay
Quick apply
NCSC Senior Communications Officer
GCHQ —Cheltenham
- From £55,758 a year
- Social media management
- Travel
- Communication skills
- Annual leave
13d
Compliance Management Executive
AFH Financial Group —Bromsgrove
- Full-time
- Hybrid work
- Communication skills
Security Officer - Nights 6 on/3 off (19:30-07:30)
BidvestNoonan —Brockworth
- £13.99 an hour
- Full-time
- Computer literacy
- First Aid Certification
- Driving
- Annual leave
Quick apply
Director of Student Services
Hartpury University and College —Gloucester
- £75,000 - £80,000 a year
- Weekend availability
- Hybrid work
- Bachelor's degree
- No degree
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
6d
Housing Advice Officer
Tewkesbury —Tewkesbury
- £34,434 - £38,220 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
5d
Housing Advice Officer
Tewkesbury Borough Council —Tewkesbury
- £34,434 - £38,220 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
5d
Assistant Technical Officer, GMS Band A
Gloucestershire Managed Services —Gloucester
- £25,641 a year
- Weekend availability
- Bar
- No experience needed
- Communication skills
1h

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Information Officer - Eastern Europe

Ecctis
Cheltenham

Quick apply

Job details

Permanent | Full-time
£29,766 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Work from home
Company events
Private medical insurance
Employee discount
Life insurance
Referral programme
Sick pay
On-site parking

Qualifications

Ukrainian
English
Russian
Bachelor's degree
Communication skills
Time management
Office experience

Full job description

Job Overview
The Information Officer (IO) works within the Individual Services Group (ISG) to deliver services to individuals and organisations (e.g. universities), as part of a Government Recognition Services (GRS) contract. They are experts in credential evaluation and use their knowledge to assess applications and support with service enquiries.

About Ecctis

Ecctis is a trusted and internationally respected provider of official qualifications recognition and evaluation services, and the UK ENIC (UK National Information Centre for global qualifications and skills). We work with governments, universities, and employers worldwide to enhance understanding of global qualifications and skills.

Key responsibilities:

Service delivery

Evaluate overseas qualifications, ensuring we meet service levels and quality standards in accordance with internal methodology and processes
Achieve Key Performance Indicators (KPI’s) to support service delivery
Answering enquiries from individual applicants and member organisation, this could include:
Phone calls
Live chat
Written enquiries
Reassessment requests
Complaints

Service Integrity

Supporting the quality assurance processes as resource requires
Ensure necessary counter-fraud measures are carried out
Following policies, procedures and adhering to GDPR principles
Supporting with the coaching and development of colleagues, delivering feedback constructively

Organisation Collaboration

Work collaboratively with appropriate teams and departments to ensure accurate outcomes for both applicants and GRS contractual requirements
Engaging and / or supporting with the delivery of effective training sessions
Supporting across the business area where required, contributing to the overall objectives of GRS to meet their contractual requirements

Other

Abide by the Company’s policies and procedures, and actively promote with the team
Abide by the Company’s Health and Safety policies and procedures, whilst giving consideration to your own health and safety and that of colleagues
Any other reasonable duties as required

Skills required:

Strong organisational and time-management skills
Ability to meet deadlines, while remaining adaptable to changing processes and priorities
Demonstrates excellent attention to detail and consistently produces accurate work while maintaining efficiency
Strong research skills, using a range of resources to collaboratively review complex assessment cases
Is receptive to feedback, taking on board information to proactively improve and develop
Adaptable and proficient in using a variety of technologies
Strong verbal and written communication skills
A proactive, can-do attitude with a willingness to support the team when required

Person specification:

Maintain professionalism at all times
Strong verbal and written communication skills in English and Russian/Ukrainian
Committed to maintaining a supportive and respectful business culture
A supportive and co-operative team member
Ability to take initiative, and ownership of goals and personal development
Comfortable with a fast-paced environment
Embraces change and continuous improvement
Strives to deliver an excellent service, considering individuals, members and GRS contractual requirements
Minimum Bachelor’s Degree or equivalent experience

Job Types: Full-time, Permanent

Pay: £29,766.00 per year

Benefits:

Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Private medical insurance
Referral programme
Sick pay
Work from home

Application question(s):

If you have a degree qualification or relevant experience please list this below
This role requires a minimum of two days per week in the Cheltenham office, with full-time office attendance (five days per week) during the initial training period. Are you able to meet this requirement?

Language:

Russian or Ukrainian (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Cheltenham GL50 2ED

Quick apply

Refine Your Search

skills development officer jobs in ledbury, hef

Information Officer - Eastern Europe

Skills Development Officer

HR Advisor

Strategy Performance and Development Officer

Customer Manager

Project Support Officer

Regional LCAS Finance Assistant

First Aid Officer

Community Engagement Officer

Prisoner Custody Officer

Security Officer

Administrator

Information Systems Officer

NCSC Senior Communications Officer

Compliance Management Executive

Security Officer - Nights 6 on/3 off (19:30-07:30)

Director of Student Services

Housing Advice Officer

Housing Advice Officer

Assistant Technical Officer, GMS Band A

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