Housing needs and policy manager Work, Jobs in Lee, Ham (with Salaries)

Housing Needs & Homelessness Manager
Civic Recruitment Limited —Newport
- Full-time
- Customer service
- Microsoft Office
- Driving
Quick apply
7d
Senior Personal Adviser - Transitional Safeguarding
Southampton City Council —Southampton
- £41,771 - £46,141 a year
- Full-time
- Employee assistance programme
- Employee discount
12h
Revenues and Benefits Apprentice
Isle of Wight Council —Ryde
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
9d
Homelessness Officer (Prevention & Relief)
Southampton City Council —Southampton
- £37,280 - £40,778 a year
- Full-time
- Microsoft Office
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
9d
Location Manager - Dual Role
Anchor —New Milton
- £29,870 a year
- Organisational skills
- Employee discount
8h
Procurement Officer
Isle of Wight Council —Newport
- £37,955 - £40,787 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Apprentice Social Worker x3
Isle of Wight Council —Newport
- £30,841 - £33,699 a year
- Full-time
- Care plans
- Annual leave
- Employee discount
12d
Housekeeper (part-time)
YMCA Fairthorne Group —Southampton
- £12.71 an hour
- Part-time
- Health & wellbeing programme
- Employee discount
Quick apply
Commercial Electrician - South of the UK
Ecovision Asset Management —Southampton
- Full-time
- Computer literacy
- System design
- Analysis skills
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Housekeeper
Anchor —Southampton
- £13.45 an hour
- Weekend availability
- Customer service
- Time management
- Employee discount
14d

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Housing Needs & Homelessness Manager

Civic Recruitment Limited
Newport

Quick apply

Job details

Full-time | Fixed term contract
7 days ago

Qualifications

Driving Licence
Customer service
Microsoft Office
Driving
A Level
Negotiation

Full job description

3 Month Contract With A Local Authority

Job Purpose

To lead and manage the Housing Needs and Homelessness Service, ensuring the Council meets its statutory duties under housing and homelessness legislation. The role is responsible for delivering high-quality homelessness prevention and housing solutions services that are customer-focused, legally compliant, financially sustainable, and aligned with the Council's housing and corporate objectives.

The postholder will promote safeguarding, equality, and trauma-informed practice, ensuring services remain accessible, fair, and responsive to the needs of vulnerable households.

Key Responsibilities

Lead, motivate, and manage the Housing Needs and Homelessness team to deliver high-performing, customer-focused services.
Ensure homelessness assessments, statutory decisions, prevention activities, and accommodation placements are completed lawfully, accurately, and within required timescales.
Drive homelessness prevention initiatives through early intervention, partnership working, and innovative service delivery.
Oversee the procurement, management, suitability, and health and safety compliance of temporary accommodation.
Monitor service performance, quality standards, budgets, and compliance requirements, implementing improvements where necessary.
Manage complex homelessness cases and provide professional advice and guidance on housing legislation, policy, and best practice.
Coordinate responses to legal challenges, complaints, reviews, Ombudsman investigations, and judicial proceedings relating to housing and homelessness services.
Build and maintain effective relationships with internal departments, housing providers, health services, community organisations, and other external stakeholders.
Represent the Council at strategic partnerships, multi-agency meetings, and housing-related forums.
Ensure safeguarding responsibilities are embedded throughout service delivery and that vulnerable households receive appropriate support.
Contribute to emergency planning arrangements and participate in the out-of-hours homelessness management standby rota as required.
Support the development and implementation of housing strategies, policies, and service improvement initiatives.
Promote a culture of continuous improvement, accountability, equality, and excellent customer service across the team.

Requirements

Essential

Significant experience managing housing needs, homelessness, or related housing services.
Extensive knowledge of homelessness legislation, housing law, statutory guidance, and best practice.
Proven experience leading and managing teams within a public-facing service environment.
Strong understanding of housing law relating to homelessness, security of tenure, landlord and tenant responsibilities, and temporary accommodation management.
Experience working in partnership with external agencies, housing providers, and support services.
Excellent communication, negotiation, presentation, and stakeholder management skills.
Ability to manage complex and sensitive cases while making sound, legally compliant decisions.
Strong planning, organisational, analytical, and problem-solving abilities.
Experience monitoring service performance, budgets, and operational targets.
Good ICT skills, including Microsoft Office applications and housing management systems.
Commitment to delivering high standards of customer service, safeguarding, equality, and inclusion.
Educated to A-Level standard or equivalent experience.
Full driving licence and access to a vehicle for business use.

Desirable

Professional qualification in Housing or a related discipline.
Full or part membership of the Chartered Institute of Housing (CIH).
Experience using housing CRM or case management systems.
Experience managing accommodation services or temporary accommodation portfolios.
Knowledge of wider local government housing policy and social housing sector issues.
Experience managing services within a politically sensitive environment.
Budget management and financial monitoring experience.

Additional Information

Location: County Hall, Newport, Isle Of Wight

Hours per Week: 37 Hours

Payment Frequency: Bi-Weekly

Quick apply

Refine Your Search

housing needs and policy manager jobs in lee, ham

Housing Needs & Homelessness Manager

Senior Personal Adviser - Transitional Safeguarding

Revenues and Benefits Apprentice

Homelessness Officer (Prevention & Relief)

Location Manager - Dual Role

Procurement Officer

Apprentice Social Worker x3

Housekeeper (part-time)

Commercial Electrician - South of the UK

Housekeeper

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