& inbound Work, Jobs in Leeds, Eng (with Salaries)

Customer Care Advisor
Optimum Medical —Leeds
- £26,750 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
9d
Inbound Sales & Service Advisor
Clearanswer —Leeds
- £23,829 - £25,038 a year
- Full-time
- Sales
- Customer service
- In-person
Contact Centre Advisor
Vantage Motor Group —Leeds
- Up to £34,090.45 a year
- Full-time
Customer Experience Advisor
Sweet Squared —Leeds
- From £25,500 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
10d
Customer Relations Advisor
JDGYMS —Leeds
- Part-time
- Customer service
- Organisational skills
- IT
- Employee discount
- Gym membership
Quick apply
Coordinator Customs & Inbound
PUMA —Castleford
- Microsoft Excel
- English
- Microsoft Office
1d
Warehouse Operative (Nights)
Moran Logistics —Leeds
- £28,841 a year
- Full-time
- Forklift
- Warehouse experience
- In-person
- Free parking
Quick apply
Customer Service Advisor
1ST LOCATE (UK) LIMITED —Temple Newsam
- £27,976 a year
- Full-time
- Communication skills
Quick apply
Inbound Sales Advisor - Site based
Concentrix —Wath upon Dearne
- From £25,480 a year
- Full-time
- Sales
- Computer literacy
- English
- Store discount
- Employee discount
Customer Relations Advisor - Leeds
JDGYMS —Leeds
- Full-time
- Customer service
- Organisational skills
- IT
- Employee discount
- Gym membership
Quick apply
8d
Fleet Assistant
Zenith —Leeds
- £27,643 a year
- Customer service
- IT
- Communication skills
- Free parking
- Referral programme
Client Services Assistant - Print & Post
Lloyds Wealth —Leeds
- £26,200 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
- Work from home
2d
Collections Negotiator
Lowell Group —Leeds
- Full-time
- Hybrid work
- Communication skills
- Time management
- Free parking
3d
Customer Service Advisor - Professional
ghd hair —Leeds
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Quick apply
Operations Assistant
The Electronics Group —Leeds
- £12.71 - £14.90 an hour
- Part-time
- Administrative experience
- Organisational skills
- Typing
Quick apply
8d
Receptionist
Opus Harley-Davidson —Leeds
- £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- In-person
Quick apply
7d
Patient Coordinator
Acacium Group —Leeds
- £24,784.50 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Customer Service Advisor
Business Waste —York
- £25,470 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Gym membership
- Referral programme
Quick apply
6d
Customer Service Representative, CM
Link Group —Leeds
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
5d
Operations & Supply Chain Analyst - FULL TIME
Sports Hub Brands —Leeds
- £30,000 - £32,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
- Free parking
Quick apply
1d

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& inbound jobs near leeds, eng

Customer Care Advisor

Optimum Medical
Leeds

Quick apply

Job details

Permanent | Full-time
£26,750 a year
9 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Employee assistance programme
Paid volunteer time
Referral programme
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Communication skills
A Level

Full job description

Are you a caring, detail‑driven team player who loves helping people and doing the right thing? Join Vyne Healthcare, part of Optimum Medical, and make a genuine difference to patients, care homes and healthcare professionals across the UK.

About the Role

As a Customer Care Advisor, you’ll be the compassionate, reliable point of contact for customers using our NHS dispensing service. Dealing with a wide range of inbound calls, emails and online enquiries, you’ll be responsible for ensuring every customer receives accurate information, excellent service and the support they need throughout their prescription journey.

You’ll build trusted relationships with patients, care assistants, care homes and healthcare professionals - acting as their advocate, solving problems with empathy, and ensuring they receive the products and information they need.

This role is based at our Leeds City Centre HQ (shortly due to relocate to the Stourton area on the outskirts of Leeds) , working 4 days per week in the office and 1 day from home. The starting salary is £26,750, with a clear progression pathway through our Customer Care career framework.

What You’ll Be Doing

Manage NHS prescriptions on behalf of customers
Process orders accurately across phone, email and online platforms
Support new referrals and clearly explain how our service works
Maintain precise, up‑to‑date customer records
Provide product information and guidance, championing Optimum Medical brands
Contact customers about order updates, delays or repeat requirements
Refer customers to healthcare professionals, including our Vyne nursing team, when needed
Welcome new customers and ensure they feel supported from day one
Chase outstanding prescriptions to maintain continuity of care
Handle complaints with empathy and a focus on doing the right thing
Support Vyne shop customers with queries, purchases and returns
Contribute positively to team targets, meetings and training

What We’re Looking For

Impeccable attention to detail and accuracy - you take pride in getting things right
A caring, patient‑focused approach and a genuine desire to help people is essential in this role
A strong team player who supports colleagues and contributes positively to the wider team
Excellent written and verbal communication skills
Ability to prioritise and multitask in a fast‑paced environment
Confident using multiple systems
A demonstrable passion for customer service and healthcare
Prior experience in a telephone‑based customer care or service role would be advantageous but is not essential (healthcare experience is a bonus)

Why Optimum Medical?

We’re building the most people‑focused healthcare company in the industry. Our products - from healthcare lubricants to urology solutions - are used in every NHS hospital and in more than 60 countries worldwide. But what truly sets us apart is our culture.

We’re fast‑paced, supportive and obsessed with improvement. Our mantra, Constantly Create Better, guides everything we do. If you thrive in environments where people genuinely care, teamwork matters and doing the right thing is celebrated, you’ll feel right at home.

What We Offer

☑ Full induction plan, ongoing training and regular performance reviews
☑ Competitive salary with bonus scheme
☑ 27 days holiday plus bank holidays, with the option to buy or sell up to 5 days
☑ 2 paid volunteer/charity days each year
☑ Health Cash Plan and 24/7 GP Anytime service
☑ Employee Assistance Programme and Mental Health First Aiders
☑ Life Assurance (3x salary) and pension plan
☑ A vibrant, values-led culture with regular social events

Our Values

At Optimum Medical we LISTEN, we CREATE, we MAKE IT HAPPEN, we CARE, and we HAVE FUN. If you’re passionate about making a difference and want to be part of a company that puts people first, we’d love to hear from you.

Optimum Medical is committed to equality of opportunity and freedom from discrimination. We encourage applications from all backgrounds and communities.

Please note: we do not accept applications via recruitment agencies.

Pay: £26,750.00 per year

Benefits:

Casual dress
Company pension
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

& inbound jobs in leeds, eng

Customer Care Advisor

Inbound Sales & Service Advisor

Contact Centre Advisor

Customer Experience Advisor

Customer Relations Advisor

Coordinator Customs & Inbound

Warehouse Operative (Nights)

Customer Service Advisor

Inbound Sales Advisor - Site based

Customer Relations Advisor - Leeds

Fleet Assistant

Client Services Assistant - Print & Post

Collections Negotiator

Customer Service Advisor - Professional

Operations Assistant

Receptionist

Patient Coordinator

Customer Service Advisor

Customer Service Representative, CM

Operations & Supply Chain Analyst - FULL TIME

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