Home solutions advisor Work, Jobs in Leeds, Eng (with Salaries)

Customer Care Advisor
Optimum Medical —Leeds
- £26,750 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
13d
Inbound Sales & Service Advisor
Clearanswer —Leeds
- £23,829 - £25,038 a year
- Full-time
- Sales
- Customer service
- In-person
Complaints Advisor
Zuno Tech Group —Leeds
- Full-time
- Customer service
- English
- Communication skills
- Annual leave
Collections Customer Service Advisor
Yorkshire Water —Bradford
- £27,417 - £31,942 a year
- Rotating shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
Customer Experience Advisor
The Recharge Hub —York
- From £12.75 an hour
- Part-time
- Hospitality
- Sales
- Social media management
- Free parking
- Health & wellbeing programme
Quick apply
8d
Customer Experience Advisor
Novuna —Leeds
- £26,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Communication skills
1d
Patient Support Advisor
New Patients —Featherstone
- £27,768 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Employee discount
- Referral programme
11d
HR Co-ordinator
Rhodar Industrial Services Ltd —Leeds
- £30,000 - £32,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
12d
Customer Solutions Advisor
Drive Medical —Halifax
- Full-time
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
23h
Customer Service Advisor
Perrigo —Barnsley
- Hybrid work
- Management
- Customer service
- In-person
Data Solutions Technical Advisor
Bank of England —Leeds
- Full-time
- Annual leave
Sales Engineer - Civils And Drainage
Marshalls PLC —Leeds
- £32,000 - £38,000 a year
- Full-time
- Remote
- Sales
- Communication skills
- Employee discount
Quick apply
Team Manager
Leeds City Council —Leeds
- £51,356 - £54,495 a year
- Temporary
- Master's degree
- Supervising experience
- Bachelor's degree
- Annual leave
8d
EE Retail Sales Consultant - Dewsbury
EE - Family Connect LTD —Dewsbury
- From £13 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Employee discount
Quick apply
Senior Policy Adviser, MoJ/HMPPS Joint Strategic Policy Unit
Ministry of Justice —Leeds
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- IT
- Annual leave
- Employee discount
7d
Microsoft Licensing Specialist
BCN Group —Leeds
- Up to £40,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- SQL
- Annual leave
- Employee assistance programme
Quick apply
HR Advisor - Leeds
Fortrea —Leeds
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Human resources
- Organisational skills
- In-person
Human Resource Advisor
Avnet —Leeds
- Full-time
- Hybrid work
- Travel
- Human resources
- Communication skills
- Free parking
Business Controller
Sulzer —Leeds
- Full-time
- Data analysis skills
- Employee assistance programme
- Employee discount
Field Account Manager - McDonalds
Just Eat Takeaway.com —Leeds
- Full-time
- Analysis skills
- Communication skills
- Flexitime
- Employee discount

I want to receive the latest job alerts for home solutions advisor in leeds, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Care Advisor

Optimum Medical
Leeds

Quick apply

Job details

Permanent | Full-time
£26,750 a year
13 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Employee assistance programme
Paid volunteer time
Referral programme
On-site parking

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
GCSE
Communication skills
A Level

Full job description

Are you a caring, detail‑driven team player who loves helping people and doing the right thing? Join Vyne Healthcare, part of Optimum Medical, and make a genuine difference to patients, care homes and healthcare professionals across the UK.

About the Role

As a Customer Care Advisor, you’ll be the compassionate, reliable point of contact for customers using our NHS dispensing service. Dealing with a wide range of inbound calls, emails and online enquiries, you’ll be responsible for ensuring every customer receives accurate information, excellent service and the support they need throughout their prescription journey.

You’ll build trusted relationships with patients, care assistants, care homes and healthcare professionals - acting as their advocate, solving problems with empathy, and ensuring they receive the products and information they need.

This role is based at our Leeds City Centre HQ (shortly due to relocate to the Stourton area on the outskirts of Leeds) , working 4 days per week in the office and 1 day from home. The starting salary is £26,750, with a clear progression pathway through our Customer Care career framework.

What You’ll Be Doing

Manage NHS prescriptions on behalf of customers
Process orders accurately across phone, email and online platforms
Support new referrals and clearly explain how our service works
Maintain precise, up‑to‑date customer records
Provide product information and guidance, championing Optimum Medical brands
Contact customers about order updates, delays or repeat requirements
Refer customers to healthcare professionals, including our Vyne nursing team, when needed
Welcome new customers and ensure they feel supported from day one
Chase outstanding prescriptions to maintain continuity of care
Handle complaints with empathy and a focus on doing the right thing
Support Vyne shop customers with queries, purchases and returns
Contribute positively to team targets, meetings and training

What We’re Looking For

Impeccable attention to detail and accuracy - you take pride in getting things right
A caring, patient‑focused approach and a genuine desire to help people is essential in this role
A strong team player who supports colleagues and contributes positively to the wider team
Excellent written and verbal communication skills
Ability to prioritise and multitask in a fast‑paced environment
Confident using multiple systems
A demonstrable passion for customer service and healthcare
Prior experience in a telephone‑based customer care or service role would be advantageous but is not essential (healthcare experience is a bonus)

Why Optimum Medical?

We’re building the most people‑focused healthcare company in the industry. Our products - from healthcare lubricants to urology solutions - are used in every NHS hospital and in more than 60 countries worldwide. But what truly sets us apart is our culture.

We’re fast‑paced, supportive and obsessed with improvement. Our mantra, Constantly Create Better, guides everything we do. If you thrive in environments where people genuinely care, teamwork matters and doing the right thing is celebrated, you’ll feel right at home.

What We Offer

☑ Full induction plan, ongoing training and regular performance reviews
☑ Competitive salary with bonus scheme
☑ 27 days holiday plus bank holidays, with the option to buy or sell up to 5 days
☑ 2 paid volunteer/charity days each year
☑ Health Cash Plan and 24/7 GP Anytime service
☑ Employee Assistance Programme and Mental Health First Aiders
☑ Life Assurance (3x salary) and pension plan
☑ A vibrant, values-led culture with regular social events

Our Values

At Optimum Medical we LISTEN, we CREATE, we MAKE IT HAPPEN, we CARE, and we HAVE FUN. If you’re passionate about making a difference and want to be part of a company that puts people first, we’d love to hear from you.

Optimum Medical is committed to equality of opportunity and freedom from discrimination. We encourage applications from all backgrounds and communities.

Please note: we do not accept applications via recruitment agencies.

Pay: £26,750.00 per year

Benefits:

Casual dress
Company pension
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Experience:

Contact Centre: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

home solutions advisor jobs in leeds, eng

Customer Care Advisor

Inbound Sales & Service Advisor

Complaints Advisor

Collections Customer Service Advisor

Customer Experience Advisor

Customer Experience Advisor

Patient Support Advisor

HR Co-ordinator

Customer Solutions Advisor

Customer Service Advisor

Data Solutions Technical Advisor

Sales Engineer - Civils And Drainage

Team Manager

EE Retail Sales Consultant - Dewsbury

Senior Policy Adviser, MoJ/HMPPS Joint Strategic Policy Unit

Microsoft Licensing Specialist

HR Advisor - Leeds

Human Resource Advisor

Business Controller

Field Account Manager - McDonalds

I want to receive the latest job alerts for home solutions advisor in leeds, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected