it support specialist Work, Jobs in leeds, eng (with Salaries)

IT Support Engineer
Stowe Family Law —Leeds
- £30,000 - £35,000 a year
- Hybrid work
- Salesforce
- Windows
- Travel
- Bereavement leave
IT Support Engineer
LeoVegas UK —Leeds
- Full-time
- Hybrid work
- Azure
- English
- Windows
9d
IT Service Desk Technician
Walker Morris LLP —Leeds
- £27,146 a year
- 8 hour shift
- IT
- Automotive diagnostics
- Annual leave
IT Desktop Support
Axiom Technologies —Leeds
- Part-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
Service Desk Analyst
C365Cloud —Wakefield
- £25,000 - £27,000 a year
- Full-time
- Microsoft Excel
- Customer service
- SQL
- Sick pay
Quick apply
12d
IT and Digital Support Technician
The Prince of Wales Hospice —Pontefract
- £29,339 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- No degree
- Annual leave
- Employee assistance programme
Quick apply
Technology Support Analyst
Lloyds Wealth —Leeds
- £26,613 - £29,275 a year
- Full-time
- Microsoft Access
- Windows
- Microsoft Office
- Annual leave
- Work from home
23h
IT Support Technician, Ops Tech Solutions (OTS)
Amazon UK Services Ltd. —Wakefield
- Full-time
- Computer Science
- Customer service
- Engineering
6d
Service Desk Analyst
TPP Retail Group —Seacroft
- £26,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- English
- Sick pay
Quick apply
13d
IT Service Desk Analyst
Maples Group - Legal Services —Leeds
- Windows
- Microsoft Office
- SQL
- Health & wellbeing programme
- Life insurance
IT Support Technician
Vintage Cash Cow —Morley
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- Travel
- IT
- Communication skills
Quick apply
8d
IT Refurbishment Technician
Chaps IT Recycling LTD —Sheffield
- £26,000 - £27,000 a year
- Overtime
- CRM software
- Customer service
- Travel
- Free parking
- Employee discount
Quick apply
IT Service Desk
FalconSmartIT —Leeds
- Leadership
Quick apply
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Linux
- Free parking
ICT Consultant
turn IT on —Leeds
- £28,000 - £32,000 a year
- Full-time
- Travel
- IT
- Communication skills
- Employee assistance programme
Quick apply
Deskside Support Engineer
Link Group —Leeds
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
IT Client User Experience Engineer
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Scripting
- IT
IT Workplace Technology Adviser
Skipton Building Society —Skipton
- £33,050 a year
- Full-time
- Microsoft Office
- IT
- Time management
- Annual leave
13d
Sr. IT Business Services Specialist
Solera —Leeds
- Full-time
- Azure
- Windows
- Microsoft Office
1d
Service Desk Analyst - Tier I
ITA Group Inc —Wakefield
- £27,000 - £30,000 a year
- Full-time
- Computer Science
- Customer service
- Windows
Quick apply
5d

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IT Support Engineer

Stowe Family Law -
Leeds

Apply Now

Job details

£30,000 - £35,000 a year

Benefits

Company pension
Discounted gym membership
Paid volunteer time
Bereavement leave

Qualifications

Driving Licence
Incident management
Salesforce
Windows
IT support
SharePoint
IT
Citrix
Adobe Acrobat
Active Directory
Intune

Full job description

Does this sound familiar? Your phone rings again, it’s one of the many routine IT issues, probably from someone who you don’t know and can’t build a long-term relationship with. The process repeats, it’s frustrating as you’re unable to free up time to work on interesting IT projects. It doesn’t have to be like that; there’s a better way.

Stowe will provide you with the opportunity to work as part of an in-house IT team, working on long term projects, building relationships with colleagues and feeling part of a growing company.

Stowe are the largest family law firm in the country and we’re also the fastest growing. But why should you apply?

Why Stowe;

Stowe is the UK's largest specialist family law firm and one of the fastest growing legal businesses in the country. With more than 240 lawyers across 90+ offices, we are building a modern, cloud-first technology environment that helps our people deliver exceptional client service.

Our IT infrastructure, systems and support model are central to that growth. We are investing in modern workplace tools, cloud services, telecoms and AI-enabled applications, and we are looking for an experienced engineer who can help colleagues get the best from them every day.

About our IT role;

You will be joining the IT team as a colleague-facing support engineer for the North of England, reporting into the IT Helpdesk Supervisor and working closely with colleagues across the wider IT function.

This is a hybrid role based on our Harrogate or Leeds office and from home, with regular travel to other offices across your support region and occasional wider business travel. You will be visible to colleagues, confident with face-to-face support, and trusted to take ownership of issues through to resolution.

What will you be doing?

Work with the IT team to maintain and improve Stowe Family Law's IT, communications, mobile and cloud infrastructure.
Receive, process, prioritise and resolve IT issues from staff in a timely and cost-effective manner.
Log work accurately in the IT service management platform, including outcomes, resolutions and useful knowledge base content.
Escalate issues to internal specialists or external suppliers where required, while retaining ownership and ensuring progress is communicated.
Administer and support users across Microsoft 365, Exchange, Entra ID, Active Directory, Intune, Teams and SharePoint.
Support Salesforce users and work with relevant teams or suppliers to resolve application and access issues.
Support telephony, contact and communications systems, including Vonage and RingCentral.
Troubleshoot hardware, peripherals, laptops, mobile devices, network connectivity, printing and office equipment.
Maintain excellent relationships with office partners, managing partners, facilities contacts, suppliers and internal stakeholders.
Keep up to date with developments in legal technology, AI applications, cloud services and modern support practices.

What might a great candidate look like?

Experience in a similar IT support, desktop, field support or service desk engineering role.
Some experience supporting Salesforce users in a business environment is preferrable.
Proven experience supporting Microsoft 365, Exchange, Teams, SharePoint, Entra ID and modern cloud-based workplace applications.
Experience with Intune, device management, mobile device support and secure remote working practices.
Hands-on experience with telephony platforms and user support, ideally including Vonage and/or RingCentral.
Excellent face-to-face support skills, with the confidence to visit offices, work directly with senior stakeholders and represent IT professionally.
Strong remote support capability, with clear communication, good prioritisation and a customer-first approach.
Experience with IT service management tools and processes, including incident management, change, asset tracking and knowledge management. ManageEngine experience would be beneficial.
Good troubleshooting skills across laptops, peripherals, mobile devices, network printing, connectivity and office equipment.
Working knowledge of Active Directory user and policy administration.
Experience supporting Adobe Acrobat/PDF tools, Mimecast, Egress as well as the full Microsoft Windows stack.
Citrix Desktop experience is useful for the short term, but this role is focused on supporting our move to a modern cloud-first environment.
Legal sector or case management system experience would be an advantage, but full training will be provided.
A full UK driving licence and willingness to travel across the Northern region or further afield if needed, with occasional overnight stays if required.

Benefits;

Read about our full benefits package here - https://careers.stowefamilylaw.co.uk/employee-bene...

Salary £30,000-35,000
Bonus
A wellbeing culture, including Mental Wellbeing days, and access to counselling sessions
Volunteering leave
Diversity public holidays
26 days holiday
Enhanced adoption, maternity and paternity pay
Paid leave for fertility treatment
Emergency dependants leave
Bereavement leave
Medicash health insurance - 24/7 GP’s, dental, counselling, gym discounts
Training grants
Life Assurance
Contributory pension
Flexible working

You don't need a CV to apply; simply fill out the 3 fields and a copy of your LinkedIn profile.

Alternatively, if you're sending a CV, help reduce negative, unconscious bias by leaving out your picture, age, and other unnecessary information. We only want to know the merits which make you great for this role.

Apply Now

Refine Your Search

it support specialist jobs in leeds, eng

IT Support Engineer

IT Support Engineer

IT Service Desk Technician

IT Desktop Support

Service Desk Analyst

IT and Digital Support Technician

Technology Support Analyst

IT Support Technician, Ops Tech Solutions (OTS)

Service Desk Analyst

IT Service Desk Analyst

IT Support Technician

IT Refurbishment Technician

IT Service Desk

1st/2nd Line IT Support - £27,000-£34,000

ICT Consultant

Deskside Support Engineer

IT Client User Experience Engineer

IT Workplace Technology Adviser

Sr. IT Business Services Specialist

Service Desk Analyst - Tier I

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