Jobs at tesla Work, Jobs in Leeds, Eng (with Salaries)

Customer Service Advisor
Zuno —Leeds
- Customer service
- English
- IT
- Annual leave
Quick apply
11d
Installation Scheduler
Zuno —Leeds
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Annual leave
Quick apply
Customer Service Advisor
Zuno Tech Group —Leeds
- Full-time
- Customer service
- English
- Communication skills
- Annual leave
10d
Materials Coordinator
Zuno Tech Group —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- IT
- Annual leave
Installation Scheduler
Zuno Tech Group —Leeds
- Full-time
- Customer service
- Computer literacy
- Communication skills
- Annual leave
10d
Call Out Advisor - Boilers and A/C
Zuno —Leeds
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
Quick apply
Office Coordinator
Zuno Tech Group —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Callout Advisor - Boilers & A/C
Zuno Tech Group —Leeds
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
10d
Compliance Officer
Zuno Tech Group —Leeds
- Full-time
- Sales
- Organisational skills
- Financial services
- Annual leave
Compliance Business Analyst
Zuno Tech Group —Leeds
- Full-time
- Google Suite
- Administrative experience
- Organisational skills
- Annual leave
11d
Installation Scheduling Manager
Zuno Tech Group —Leeds
- Weekend availability
- Management
- English
- Organisational skills
- Annual leave
10d
Installation Scheduling Manager
Zuno —Leeds
- Weekend availability
- Management
- English
- Organisational skills
- Annual leave
Quick apply
Service & Repair Engineer
Zuno Tech Group —Leeds
- Full-time
- Remote
- English
- IT
- Communication skills
- Annual leave
10d
Gas Technical Service & Repair Advisor
Zuno Tech Group —Leeds
- Full-time
- English
- IT
- Communication skills
- Annual leave
10d
Service Technician / Automotive Mechanic- Leeds
Tesla —Leeds
- Weekend availability
- English
- Travel
Solar Technical Designer
Zuno Tech Group —Leeds
- Full-time
- Schematics
- Communication skills
- Annual leave
10d
Engineer Engagement Manager
Zuno Tech Group —Leeds
- Full-time
- Communication skills
- Annual leave
10d
Service & Repair Engineer
Zuno —Leeds
- Full-time
- Remote
- English
- IT
- Communication skills
- Annual leave
Quick apply
Solar Technical Designer
Zuno —Leeds
- Full-time
- Schematics
- Communication skills
- Annual leave
Quick apply
Financial Controller
Zuno Tech Group —Leeds
- Full-time
- ERP systems
- Accounting
- Leadership
- Annual leave
12d

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Customer Service Advisor

Zuno
Leeds

Quick apply

Job details

Fixed term contract
11 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
GCSE
English
IT
Communication skills

Full job description

Zuno Opco Limited

Customer Service Advisor
Leeds Office
Full Time

About Us:

When you join Zuno, you join more than a trailblazing installation company. You become part of a
rapidly growing team of experts. A proud partner with EDF Energy, Worcester Bosch, B&Q, Tesla, and
Rangers Football Club – among others. Backed by Brookfield and a part of the HomeServe group. And
part of a team that works together to empower our customers' homes and lives.

Zuno offers...

A great team culture – You will work across departments to make incredible things happen.

Then, celebrate regularly with team socials and annual parties.

A market-leading tech platform – Our team of developers is constantly improving our award-

winning platform to support customers and engineers.

Employee progression – We're passionate about our products and enjoy helping others. We

also encourage extra training to support career progression.

Customer champions – Our unique online journey empowers our customers. And through our

award-winning app, we provide ongoing five-star support throughout the lifetime of our
products.

Award-winning products – We work with leading manufacturers to install high-quality

products, with many being Which? and Quietmark approved.

Global investors – We're proud to be backed by Brookfield and part of the HomeServe Group.

The Role

Resolve customer enquiries/complaints and questions professionally via telephone, email, or

Intercom (Live chat) in line with business policies and procedures within a timely manner.

Help resolve issues and troubleshoot technical problems and where necessary, liaise with

technical colleagues.

Provide customers with accurate information about products and services ensuring a good

customer outcome.

Ensure processes are adapted where customers may require additional support for special

circumstances delivering a caring and compassionate service.

Update Zuno admin platform regularly to ensure all information is being recorded correctly for

each customer interaction.

Handle and manage through to a satisfactory resolution any emails from the customer service

inbox

Adhere to all relevant legislation, industry regulations and Company policies and procedures.

Who we are looking for

12 months plus experience working in a Customer Service Role, with excellent verbal

communication skills.

Experience in delivering a right first-time good outcome for a customer.
Experience of working in a fast paced, vibrant and at times, pressured environment.
Familiar with owning a customer enquiry/complaint through to resolution.
Understanding of a positive customer experience.
Caring and compassionate nature.
Confidence in working on your own initiative as well as within a team environment.
Driven to deliver a good outcome for customers.
GCSE (Or equivalent) Maths and English, with a good command of English for accuracy in

written communication.

Patient and committed to excellence.
IT Literate.
Active listening skills.

Benefits:
We have a great culture at Zuno, working closely together as one team. Our founders wanted to create
a company that was disruptive, innovative, and forward thinking and they’ve created a positive,
welcoming environment for people to work and thrive within.
Your benefits include...

Thirty days of annual leave (plus bank holidays)
Free tea, coffee, fruit, and breakfast Modern offices
Social events
Ongoing training and development opportunities
Enhanced Family Friendly Benefits
Private medical cover*
Company pension
Death in service benefit*
After probationary period

Quick apply

Refine Your Search

jobs at tesla jobs in leeds, eng

Customer Service Advisor

Installation Scheduler

Customer Service Advisor

Materials Coordinator

Installation Scheduler

Call Out Advisor - Boilers and A/C

Office Coordinator

Callout Advisor - Boilers & A/C

Compliance Officer

Compliance Business Analyst

Installation Scheduling Manager

Installation Scheduling Manager

Service & Repair Engineer

Gas Technical Service & Repair Advisor

Service Technician / Automotive Mechanic- Leeds

Solar Technical Designer

Engineer Engagement Manager

Service & Repair Engineer

Solar Technical Designer

Financial Controller

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