member services representative Work, Jobs in leeds, eng (with Salaries)

NHS Patient Services Coordinator
The LivingCare Group —Leeds
- £13.00 - £13.31 an hour
- Full-time
- Organisational skills
- Free parking
- Employee assistance programme
Deputy Manager
Iceland —Leeds
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
22h
Graduate Medical Sales Representative
Inizio —Leeds
- Sales
- Analysis skills
- Travel
2d
Admin Officer (Legal Admin Support Team) - Leeds
HM Courts and Tribunals Service —Leeds
- £25,582 a year
- Part-time
- Presentation skills
- Communication skills
- Annual leave
7d
Finance Officer (Fab Team) x 2
Leeds City Council —Leeds
- £32,061 - £33,699 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Supervising experience
- Annual leave
14h
Admin Officer (Legal Admin Support Team) - Leeds
HM Courts & Tribunal Service —Leeds
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
7d
2606 - Claims Manager
NHS Resolution —Leeds
- £49,387 - £56,515 a year
- Communication skills
- Annual leave
- Employee assistance programme
5d
Legal Officer
City of Bradford Metropolitan District Council —Bradford
- £28,142 - £39,152 a year
- Call to connect
7d
Customer Success Manager I
GoCardless —Leeds
- £27,976 - £33,570 a year
- Sales
- Communication skills
Health & Safety Advisor
IPL —Normanton
- Monday to Friday
- Microsoft Office
- Store discount
- Annual leave
Production Operative
Kober Ltd —Cleckheaton
- £13.21 an hour
- Rotating shift
- English
- In-person
- Store discount
- Annual leave
23h
RELIEF FRONT OF HOUSE SUPERVISOR
BaxterStorey —Leeds
- £14 an hour
- Full-time
- Hospitality
- Customer service
- Restaurant
- Employee assistance programme
- Employee discount
Loader
North Yorkshire Council —Selby
- £25,621 - £25,989 a year
- Call to connect
- Employee discount
14h
Cleaning Supervisor
TCFM —Leeds
- £13.92 an hour
- Temporary
- Team management
- Communication skills
Quick apply
13d
Customer Specialist
Flint Bishop —Leeds
- Full-time
- Communication skills
- Time management
- Employee discount
Quick apply
Fitness Coach
JDSPORTS —Leeds
- Part-time
- Business
- Leadership
- Employee discount
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Bradford
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
7d
Contract Manager- Service Delivery (Security services)
Eboracum —York
- From £30,000 a year
- Full-time
- Sales
- Analysis skills
- Organisational skills
Quick apply
5d
Operational Support Officer
HM Courts and Tribunals Service —Bradford
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
7d
Field Sales Representative/ Lead Generation
Home Rescue UK Ltd —Leeds
- £22,000 - £30,000 a year
- Part-time
- Bilingual
- Customer service
- English
- Flexitime
Quick apply

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NHS Patient Services Coordinator

The LivingCare Group -
Leeds

Apply Now

Job details

Full-time
£13.00 - £13.31 an hour

Benefits

Free parking
Company pension
Employee assistance programme
Employee discount
On-site parking

Qualifications

Organisational skills

Full job description

Overview

About us:

The LivingCare Group is a growing independent healthcare provider offering both NHS and private services with a focus on using state of the art technology and techniques to support early diagnosis and health promotion. Our collaborations with sports teams and organisations across the country reflect our commitment to excellence in sports medicine and athlete care.

Role Overview:

As a Patient Services Coordinator at LivingCare, you will play a key role as the first point of contact for patients, providing support and guidance through a range of communication channels. This is a fast-paced, varied position that requires excellent organisational skills, attention to detail, and a commitment to delivering an exceptional patient experience.

You will handle patient enquiries, manage referrals, support clinic activity, process post-clinic documentation, coordinate follow-up actions, and produce accurate patient correspondence. The role also requires confident use of multiple IT systems to ensure all patient interactions and records are completed to a high standard.

Main Duties and Responsibilities:

Coordinate the booking of appointments and manage waiting times, escalating as necessary.
Coordinate the booking of patient appointments, ensuring efficient clinic utilisation and timely escalation of waiting-time concerns.
Support the achievement of departmental and organisational Key Performance Indicators (KPIs).
Carry out administration tasks relating to patient pathways in line with LivingCare policies and processes.
Accurately update, maintain, and fulfil all requirements within LivingCare patient record systems.
Monitor and manage waiting lists and referral queues, proactively escalating delays or risks.
Work collaboratively with clinical teams and wider stakeholders to ensure a seamless, positive patient journey.
Provide an excellent standard of patient experience as a front-facing representative of LivingCare.
Undertake any additional duties reasonably required within the customer service function.

Why Choose us?

Our continuing success as a business is down to the talent, hard work and dedication of our staff. Along with great job satisfaction, you can look forward to a competitive salary, opportunities to grow, a pension scheme and great employee benefits.

We fully believe in investing in our staff to help them reach their career goals and full potential. We offer all staff the chance to further their education with free training courses in any field that will both benefit themselves and the company.

Here at LivingCare we are an equal opportunities employer with a strong commitment to the health and wellbeing of all our colleagues.

We are also proud to be a Disability Confident Committed Employer (Level 1).

Find out more about Disability Confident at:

www.gov.uk/disability-confident #DisabilityConfident

What we offer our employees:

Free onsite parking.
Free tea and coffee
Quality working environment
Exclusive discounts
Flexible working
Work life balance is a priority here at LivingCare, with services running at sociable times. 08:00-18:00 Monday to Saturday.
Blue Light Card NHS discount at a range of shops and restaurants
Access to the Employee Assistance Programme
Annual pay review
Culture matrix programme: we organise special events every month to support our teams
Celebrating success: this programme gives rewards to our team member who have gone above and beyond
Supermarket vouchers: we give these out every month as part of our supermarket sweep competition

LivingCare Behaviours and Values:

Living Care has a set of core values which we expect all staff to demonstrate. Building on these we have developed a set of expectations that we expect all team members to demonstrate.

Managing yourself and others:
Take care of your own wellbeing and that of your staff
Manage yourself and your emotions
Share your knowledge and experience
Use appropriate language when communicating to others to ensure they understand
Be decisive
Be positive – focus on what you can do and why something will/could work
Actively seek feedback and act on it (where appropriate)
Know when to step in and do it yourself and when to leave others to have a go
Be self-aware: know your strengths and development needs and look for ways to develop
Be visible

As a company who supports equality and diversity, LivingCare encourage applications from all candidates regardless of their age, gender including reassigned gender, relationship status, maternity, disability, race including colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.

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