We have a number of opportunities to join our exceptional Student Recruitment & External Relations Department as an Enrolment Administrator/Assistant on a temporary, hourly paid basis.
Working closely with your colleagues you will provide an outstanding student enrolment experience to potential and enrolling students. This will include wayfinding and directing enrolling students around the college as required. Successful candidates will have previous experience within a customer service or administrative role, have excellent communication and organisation skills, and a self-assured and professional approach.
Full training will be given to the successful applicants.
These positions will be for a duration of approximately 4 weeks starting on 21st August.
There will be a range of hours available which will fall between 9am and 5pm Monday to Friday as well as 4 Evening enrolments.
Responsibilities include:
Support the student enrolment process, the dispatch of enrolment information and other priority administration tasks
Wayfinding and directing young people around the college as required.
Responsible for the processing of student enrolments across levels and subject areas
Responsible for verifying documentation, which could include academic qualifications and ID checks
Input and record all enrolments in line with service level agreements to deliver a responsive, supportive and customer led service
Use College based systems (EBS) and processes to input, record and track enrolments
Support the Contact Centre/Student Service Teams (inbound /outbound calls) and act as an overflow in peak times/holidays/ sickness etc.
Provide high standards of customer service and first class administration
The Ideal Candidate
Our ideal candidate will be learner and quality-focused with a commitment to our vision of working together to transform lives. You should be able to contribute to our journey to Outstanding, creating a positive working and study environment, and, Equity, Diversity & Inclusion should be embedded within your core values.
Education & Training
GCSE 4 – 9 or equivalent level 2 qualification in Maths or be prepared to pass a test before the interview to demonstrate level 2 ability and then if appointed achieve within an agreed timescale
GCSE 4 - 9 or equivalent level 2 qualification in English or be prepared to pass a test before the interview to demonstrate level 2 ability and then if appointed achieve within an agreed timescale
Experience
Experience of working in a customer service environment
Experience of data entry and administration tasks
Experience of accurate data entry and validation
For an informal discussion about the role, please email [email protected]
We reserve the right to close this vacancy early depending on the level of interest and number of applications so early application is advised.
RECRUITMENT AGENCIES
We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly.
We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies.
We shall not be liable for any fee /commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.
Bradford College
At Bradford College, our ambition is to transform the lives of our learners, help them to aim higher and support them to achieve their goals.
Located in the heart of Bradford, we offer a wide range of courses at varying levels, with something to suit everyone. Undergraduate to postgraduate and professional qualifications to distance learning and short community courses.
We aim to attract and retain knowledgeable, passionate and focused individuals who can inspire, motivate and support both learners and colleagues. With a can-do attitude and desire for continuous self-improvement, you could make a difference in the lives of everyone at Bradford College.
Benefits of working at Bradford College:
Generous annual leave entitlement – equivalent to 30 days of holidays, plus bank holidays
Additional college closure days, including 2-week Christmas closure
Local government pension scheme, with a generous 18% employer contribution
Annual salary reviews
Career progression opportunities – 54% of all vacancies are filled internally
Free sports and gym facilities
Free wellbeing initiatives and access to our exclusive staff indoor and outdoor wellbeing space
Confidential employee assistance service and on-site mental health first aiders
Access to Bradford College benefits hub, offering retail, travel, leisure and dining discounts and cashback
Discounts on greener travel – cycle to work scheme & local MetroCard and Northern Rail discounts
Access to hair and beauty treatments in our student-led Signature Spa
On-site dining facilities, including our award-winning Grove restaurant
A host of training development opportunities
Fantastic campus facilities, a short walk to public transport links in the heart of the City of Culture 2025
The opportunity to work for an organisation that is truly committed to creating a better future for all through education and training.
If you have the drive to further develop your skills and abilities, you will be given the support and opportunities you need to enhance your career. This includes access to in-house training and CPD, professional and academic qualifications and mentoring.
Bradford College is committed to supporting and promoting diversity and inclusion amongst our staff and student body. We promote applications across all sections of the community, recognising the benefits a diverse workforce can bring and therefore particularly encourage applications from groups which are underrepresented in our workforce.
We are committed to safeguarding and promoting the welfare of young people and vulnerable adults and expect staff and volunteers to share this commitment. In line with our statutory safeguarding requirements detailed in Keeping Children Safe in Education legislation, this role is subject to an enhanced DBS check, employment references, health screening and social media search.
Please be aware it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children and vulnerable adults.
