Part time work from home Work, Jobs in Leeds, Eng (with Salaries)

Bookings & Compliance Coordinator (Remote)
Topp Language Solutions —West Yorkshire
- £12.71 - £15.00 an hour
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- Customer service
- Analysis skills
- Organisational skills
Quick apply
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Leeds Teaching Hospitals NHS Trust —Leeds
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Bookings & Compliance Coordinator (Remote)

Topp Language Solutions
West Yorkshire

Quick apply

Job details

Part-time
£12.71 - £15.00 an hour
12 days ago

Qualifications

Customer service
Logistics
Analysis skills
Organisational skills
Communication skills
British Sign Language

Full job description

About Us

Topp Language Solutions is a specialist Deaf Support Service based in Leeds, West Yorkshire. We coordinate British Sign Language (BSL) interpreters and other specialist support professionals for Deaf and hard of hearing service users across the UK.

Our clients include NHS Trusts, universities, colleges, councils, GP surgeries and commercial organisations. We are known for our person-centred approach, professionalism, and strong reputation within the Deaf and interpreting communities.

About the Role

We are looking for an organised, proactive and detail-focused Operations, Bookings & Compliance Coordinator to join our growing team.

This is a varied role combining bookings coordination, interpreter onboarding, compliance monitoring and operational support. You will play a key role in ensuring bookings are coordinated efficiently, interpreters remain compliant, and clients receive the high level of service that Topp Language Solutions is known for.

Initially, there will be a strong focus on interpreter registrations and compliance. As the role develops, there will be opportunities to become involved in wider operational coordination and client support.

Key Responsibilities

Create and manage bookings on our internal systems
Source suitable interpreters and support professionals for assignments
Chase interpreter availability and responses
Respond to interpreter queries and provide ongoing support
Manage interpreter registrations and onboarding
Monitor compliance documentation including DBS certificates, professional memberships and insurance
Maintain accurate records and compliance trackers
Support clients with booking enquiries and general communication
Provide portal support to interpreters and clients
Assist with operational administration and project coordination
Build positive relationships with clients and freelance professionals
Support the wider team with day-to-day coordination activities

What We’re Looking For

Excellent organisational skills and strong attention to detail
Confident communicator with a professional telephone manner
Strong written communication skills
Comfortable using digital systems and databases
Able to manage multiple priorities and work independently
Proactive, reliable and solution-focused
Experience in bookings, coordination, administration, compliance or customer service would be advantageous
Experience within interpreting, education, healthcare or support services is desirable but not essential

Why Join Us?

Fully remote working
Supportive and friendly team environment
Full training provided
Opportunity to develop and grow with the business
Meaningful work supporting Deaf people and the professionals who work with them
Varied role with genuine responsibility and autonomy

Hours

Hours: 18 hours per week
Monday, Tuesday & Wednesday
12:00pm – 6:00pm

Whilst the above working pattern is preferred, alternative arrangements may be considered for an exceptional candidate.

Pay: £12.71-£15.00 per hour

Work Location: Remote

Quick apply

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