Customer success specialist Work, Jobs in Leeds, Wyk (with Salaries)

Customer Success Manager - B2B
Core Telecom —Leeds
- From £30,000 a year
- Full-time
- Sales
- Microsoft Office
- Bachelor's degree
Quick apply
16h
Call Centre Representative
Lowell Group —Leeds
- £28,911 a year
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
Customer Support Specialist
M3EU —Leeds
- Full-time
- Hybrid work
- Communication skills
- Time management
Quick apply
Customer Support Advisor
BW Legal —Leeds
- £21,500 - £23,000 a year
- Overtime
- Customer service
- Organisational skills
- Free parking
- Annual leave
Quick apply
Customer Care Administrator
Zenith —Leeds
- From £26,215.15 a year
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Free parking
- Annual leave
6d
Customer Insight Specialist
Morrisons —Bradford
- Microsoft Excel
- IT
- Free parking
- Store discount
Quick apply
7d
Customer Advisor
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- Bilingual
- Spanish
- Salesforce
Quick apply
Contact Centre Representative – Graduate Opportunity
Lowell Group —Leeds
- £25,166 a year
- Full-time
- Financial services
- Communication skills
- Free parking
1d
Multichannel Cx Agent
Vintage.com —Morley
- £26,250 a year
- Full-time
Quick apply
1d
Social Media Specialist (UK Remote)
Turnitin, LLC —Leeds
- Full-time
- Remote
- Bachelor's degree
- Communication skills
- Annual leave
Quick apply
14h
Exam Invigilator
Star Academies —Bradford
- £13.45 an hour
- Call to connect
- Customer service
- Organisational skills
- Communication skills
5d
Customer Champion
Tapi —Guiseley
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
Customer Success Account Manager
Simpson Associates —York
- Hybrid work
- CRM software
- Azure
- Organisational skills
Quick apply
12d
Client Success Manager
TransUnion —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee stock purchase plan
- Annual leave
Junior Salesforce Consultant
NimbusPoint Consulting —Leeds
- Salesforce
Training & Development Specialist - Signalling
Siemens —York
- Full-time
- Hybrid work
- Communication skills
- Teaching
- Time management
Customer Operations Advisor
Rubix —Mexborough
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Trainee Appraiser (Early Shift)
Vintage.com —Leeds
- £26,250 a year
- Full-time
Quick apply
1d
Associate Platform Operations Manager (Live Services)
HM Revenue and Customs —Leeds
- £45,544 - £55,157 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Continuous improvement
- Work from home
12h
Internal Sales Executive
KERRIDGE COMMERCIAL SYSTEMS CORP —Leeds
- Full-time
- CRM software
- Sales
- Customer service
Quick apply

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customer success specialist jobs near leeds, wyk

Customer Success Manager - B2B

Core Telecom -
Leeds

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
16 hours ago

Benefits

On-site parking

Qualifications

Sales
Cost control
Microsoft Office
Bachelor's degree
Account management
Leadership
Communication skills

Full job description

Department: Customer Growth & Development
Reports to: Head of Number Operations
Location: Head Office – Leeds (LS28) UK
Contract: Full-time, Permanent

About Us

Core Telecom is a market leading and fast-moving Global Telecoms Network based in Leeds. We are dynamic, growing, and provide specialist telecommunication solutions to clients based around the world. We looking for an experienced head-office based Customer Success Manager to join the team. This is a mixed and varied proactive office-based account management & sales role with great growth potential.

Role Purpose

Manage, develop and drive growth across an assigned customer base, being their first point of contact and building relationships that promoting the full breadth of our telecom’s solutions. You’ll support their needs and identify opportunities to expand the services we offer, as well as delivering a best-in-class experience.

Key Responsibilities

Portfolio-Led Growth

Position and sell our full product portfolio, linking solutions to customer requirements (reliability, flexibility, cost control, and customer experience).

Customer Engagement & Planning

Conduct regular reviews with your account base, supporting their businesses with any new solutions – making sure we are their first port of call for any telephony need.

Onboarding & Adoption

Coordinate smooth launches of any new services, (including any number transfers) and onboarding of new accounts.

Development & Commercial Ownership

Forecast accurately, manage and present your sales pipeline and meet company targets and goals.

Issue Management & Resolution

Partner with Support & Operations to resolve issues quickly; capture feedback and promote customer needs internally.

CRM Excellence

Maintain accurate notes and internal communications. Ensuring all teams are aware of sensitive or large-scale projects.

Success Measures (KPIs)

Existing divisional growth
New account growth
Revenue
Retention

Candidate Profile

Experience

3–6+ years in Customer Success, Account Management, or Sales with revenue targets—ideally in telecoms or adjacent B2B services/technology.
Evidence of portfolio-led selling, growing revenue in existing accounts, and managing new account development.

Skills

Consultative sales approach; able to shape clear value propositions across multiple products.
Strong relationship management with senior and operational stakeholders.
Structured operator: plans well, follows through, and communicates progress.
Commercially aware: confident in pricing discussions, proposals, and negotiation.
Data-fluent: comfortable turning usage and service data into insights and next steps.
Excellent written and verbal communication; confident presenter both client and management facing.

Tools

CRM, ticketing platforms, Microsoft Office, and presentation tools.

Day-to-Day

Reactive: Support our customers with any inbound sales requirements or solutions.
Proactive: Contact & engage with your account base and potential customers, gauging requirements and presenting new products or services they may not be aware we offer.
Manage: Coordinate sales projects and ongoing proposals to work to customer timelines and offer the right solution every time.
Maintain: Accurate pipelines, forecasting, and activity records to present to management and meet clear goals & targets.

Job Types: Full-time, Permanent

Pay: From £30,000.00 per year

Benefits:

On-site parking

Ability to commute/relocate:

Leeds LS28: reliably commute or plan to relocate before starting work (required)

Education:

Bachelor's (preferred)

Experience:

Sales: 3 years (required)

Work authorisation:

United Kingdom (required)

Location:

Leeds LS28 (preferred)

Work Location: In person

Quick apply

Refine Your Search

customer success specialist jobs in leeds, wyk

Customer Success Manager - B2B

Call Centre Representative

Customer Support Specialist

Customer Support Advisor

Customer Care Administrator

Customer Insight Specialist

Customer Advisor

Contact Centre Representative – Graduate Opportunity

Multichannel Cx Agent

Social Media Specialist (UK Remote)

Exam Invigilator

Customer Champion

Customer Success Account Manager

Client Success Manager

Junior Salesforce Consultant

Training & Development Specialist - Signalling

Customer Operations Advisor

Trainee Appraiser (Early Shift)

Associate Platform Operations Manager (Live Services)

Internal Sales Executive

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