Escape room manager Work, Jobs in Leeds, Wyk (with Salaries)

Front Office Manager
Rudding Park Harrogate —Harrogate
- From £37,000 a year
- Weekend availability
- Hospitality
- Hotel
- Guest services
Customer Service Assistant Over 18
Tenpin —York
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
4h
Casual Rooftop Spa Assistant
Rudding Park Harrogate —Harrogate
- £12.71 an hour
- Every weekend
- Microsoft Excel
- Computer literacy
- Hotel
- Annual leave
- Employee assistance programme
Breakfast Manager
Rudding Park Harrogate —Harrogate
- £32,010 a year
- Weekend availability
- Hotel
- Hotel experience
- Annual leave
- Employee assistance programme
10d
Food and Beverage Assistant
Rudding Park Harrogate —Harrogate
- £26,750 a year
- Full-time
- Hotel
- Guest services
- Communication skills
- Annual leave
- Employee assistance programme
Spa Therapist
Rudding Park Harrogate —Harrogate
- £14.35 an hour
- Full-time
- Hotel
- Annual leave
- Employee assistance programme
Assistant Greenkeeper
Rudding Park Harrogate —Harrogate
- £26,750 a year
- Weekend availability
- Hotel
- Annual leave
- Employee assistance programme
5d
Junior Sous Chef
Rudding Park Harrogate —Harrogate
- £32,805 a year
- Full-time
- Hotel
- Resort
- Annual leave
- Employee assistance programme
Bridge Design Engineer - Leeds
Roughan & O'Donovan —Leeds
- English
- Analysis skills
- Internship
- Free parking
- Annual leave
12d
Hotel Events / Wedding & Reservations Coordinator
Aldwark Manor Estate —York
- £13.25 an hour
- Weekend availability
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
4d
Assistant Head Housekeeper
Aldwark Manor Estate —York
- £14.50 an hour
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
6d
Senior Bridge Engineer - Leeds
Roughan & O'Donovan —Leeds
- Full-time
- English
- Analysis skills
- Contracts
- Free parking
- Annual leave
Quick apply
12d
Bartender - Aldwark Manor Estate
Aldwark Manor Estate —York
- £12.80 an hour
- Full-time
- Bar
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
3d
Chef de Partie
Rudding Park Harrogate —Harrogate
- £26,750 a year
- Weekend availability
- Culinary experience
- Cooking
- Hotel
- Annual leave
- Employee assistance programme
14d
Hotel Receptionist - Aldwark Manor Estate
Aldwark Manor Estate —York
- £13.25 an hour
- Full-time
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
Breakfast Chef / Junior Sous Chef - Aldwark Manor Estate
Aldwark Manor Estate —York
- £34,000 a year
- Full-time
- Cooking
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
3d

I want to receive the latest job alerts for escape room manager in leeds, wyk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Front Office Manager

Rudding Park Harrogate -
Harrogate

Apply Now

Job details

Full-time
From £37,000 a year

Qualifications

Hospitality
Guest services
Leadership
Hotel experience

Full job description

We're not just searching for a manager, we're looking for a presence that sets the tone the moment guests step into Rudding Park.

How warm is your welcome, How confidently do you lead a team, Can you turn a busy lobby into a seamless symphony of smiles, solutions, and unforgettable first impressions

At Rudding Park, the Front Office isn't just a department, it's the heartbeat of the guest experience. We believe the magic happens when professionalism meets personality, and when leadership is delivered with authenticity, positivity, and genuine care.

If you bring energy, elegance, and the ability to make every guest feel like the only guest, then you're exactly who we want to meet.

We're on the lookout for a Front Office Manager who thrives in a guest facing role, inspires their team, and creates moments guests will remember long after check‑out.

JOB SUMMARY

The Front Office Manager is responsible for leading the day to day operation of the hotel reception, concierge, luggage porters and doormen to ensure an exceptional guest experience. This role focuses on delivering luxury hospitality standards, managing front office staff, maximizing operational efficiency, and creating memorable guest experiences aligned with Rudding Park's values and reputation.

What we are looking for:

Skills and Experience Required

Previous experience in a luxury hotel front office supervisory or management role
Strong leadership and interpersonal skills
Excellent communication and problem-solving abilities
Ability to remain calm under pressure in a fast-paced hospitality environment
Knowledge of hotel PMS systems and front office software
Professional appearance and high attention to detail flexible approach to shifts including evenings, weekends, and bank holidays

Desired Qualities

Passion for hospitality and guest satisfaction
Positive, energetic, and approachable personality
Strong organisational and multitasking abilities
Commitment to delivering exceptional luxury service standards.

Key Responsibilities:

Guest Experience & Service

Deliver outstanding guest service and ensure every guest receives a warm and professional welcome
Oversee all check in and check out procedures efficiently and accurately for both hotel bedrooms and luxury lodges
Ensure switchboard is covered and external and internal phones are answered
Ensure guests are met on arrival in car park and shown to exactly where they need to be
Handle guest enquiries, complaints, and special requests promptly and professionally
Ensure VIP guests, returning visitors, and special occasions receive personalised attention
Maintain high standards throughout reception and front of house areas
Recruit, train, coach, and motivate front office team members
Conduct shift briefings and allocate daily duties effectively
Monitor team performance and maintain high morale and service standards
Prepare staff rotas and ensure appropriate staffing levels at all times
Lead by example and support operational shifts when required
Oversee reception, concierge, luggage porters and doormen co-ordination
Ensure compliance with hotel policies, health & safety, security, GDPR, and cash handling procedures
Maintain accurate guest records, billing, and financial procedures
Produce daily and monthly operational reports including occupancy and guest feedback
Conduct audits and ensure smooth communication during shift handovers
Work closely with reservations and revenue teams to maximise occupancy and room revenue
Encourage upselling of rooms, spa services, dining, and hotel experiences
Monitor departmental costs and contribute to achieving financial targets
Monitor NPS scores, forecasts and budgets with a clear understanding and expectations of business v forecasts
Be responsible for Health and Safety as an individual and also to work colleagues, customers and the business, reporting concerns through the Health and Safety processes and procedures.
Ensure continuous professional development of self, including attending required training courses and seeking means of developing within the business
Promote continuous improvement in the level of quality and customer care provided by the business and make proposals/suggestions where applicable
Respect colleagues and the working environment at all times.
Ensure high standard of dress and self presentation within the working environment
Undertake any other duties commensurate within the position for which you are qualified.

About Rudding Park

A privately-owned luxury hotel, Rudding Park has 90 bedrooms and suites, a destination spa, three restaurants and a kitchen garden, private cinema, two golf courses and meetings and events venue. Set in 300 acres of landscaped gardens and woodland, Rudding Park is one of the most beautiful Harrogate hotels.

Rudding Park features the first Roof Top Spa in the UK and offers an extensive range hydrotherapy and thermal experiences. We offer an extensive range of treatments and guests can discover the Escape Zone - a peaceful and serene space to relax following a treatment. The Spa also offers an indoor swimming pool using natural waters from the grounds of Rudding Park, a Juniper Log Sauna, Rasul for traditional Moorish mud treatments, Retail Therapy, Hair Studio, Nail and Beauty Studio.

Apply Now

Refine Your Search

escape room manager jobs in leeds, wyk

Front Office Manager

Customer Service Assistant Over 18

Casual Rooftop Spa Assistant

Breakfast Manager

Food and Beverage Assistant

Spa Therapist

Assistant Greenkeeper

Junior Sous Chef

Bridge Design Engineer - Leeds

Hotel Events / Wedding & Reservations Coordinator

Assistant Head Housekeeper

Senior Bridge Engineer - Leeds

Bartender - Aldwark Manor Estate

Chef de Partie

Hotel Receptionist - Aldwark Manor Estate

Breakfast Chef / Junior Sous Chef - Aldwark Manor Estate

I want to receive the latest job alerts for escape room manager in leeds, wyk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected