Head of customer service Work, Jobs in Leeds, Wyk (with Salaries)

Customer Service Representative
YPP Lettings & Management Company Limited —Leeds
- £25,610.65 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Sales
- Sick pay
Quick apply
Area Care Manager
Helping Hands —Leeds
- Up to £80,000 a year
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Administration and Reception Administrator
Jet2.com and Jet2holidays —Leeds
- Full-time
- Computer literacy
- Administrative experience
- Data entry
- Employee discount
3d
Lindt Chocolate Advisor
Lindt Careers —Leeds
- Bar
- Analysis skills
- IT
Showroom Host/Receptionist - Polestar
Riverside Motor Group —Leeds
- Full-time
- Accounting
- Organisational skills
- Front desk
- Employee discount
- Referral programme
Quick apply
1d
Control Room Log Administrator
Leeds United Football Club —Leeds
- Customer service
- IT
Head of Professional Services
TIEVA —Leeds
- Full-time
- Hybrid work
- Team management
- Conflict management
- Free parking
- Employee assistance programme
Quick apply
7d
Store Manager
Capital (Hair & Beauty) Ltd. —Leeds
- £29,000 a year
- Weekend availability
- Business development
- Team management
- In-person
- Free parking
- Store discount
Quick apply
14d
Administration
UKWindowClean —Leeds
Head of Year
Star Academies —Bradford
- £27,821.61 - £34,434.00 a year
- Call to connect
- Customer service
- Organisational skills
- School
14d
Head Of Sales
Chippindale Plant & Sales —Leeds
- £64,999 - £65,000 a year
- Hybrid work
- Business development
- Mentoring
- Training & development
Quick apply
Executive Assistant
Drew Forsyth & Co —Hebden Bridge
- From £40,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- In-person
- Communication skills
- Flexible schedule
Quick apply
13d
Senior Project Manager
BAM UK & Ireland —Leeds
- Monday to Friday
- Engineering
- Continuous improvement
- Team management
Customer Service
UKWindowClean —Leeds
- Customer service
Emerging Talent & Careers Coordinator
Jet2.com and Jet2holidays —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Presentation skills
- Employee discount
Residential Property Manager
WS Residential —Leeds
- £27,000 - £28,500 a year
- Full-time
- Hospitality
- Sales
- Customer service
- Employee discount
- Referral programme
Quick apply
Control Room CCTV Operator
Leeds United Football Club —Leeds
- Customer service
- Microsoft Office
- IT
Senior Customer Conduct Manager
Leeds Building Society —Leeds
- Hybrid work
- Financial services
- Communication skills
Premium Sales Executive
Legends Global (Europe) —Leeds
- Customer service
- Organisational skills
- Guest services
- Annual leave
- Employee assistance programme
Quick apply
2d
Lettings Consultant
Smart Group —Leeds
- £25,550 - £28,000 a year
- Full-time
- CRM software
- Databases
- Computer skills
- Sick pay
Quick apply

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Customer Service Representative

YPP Lettings & Management Company Limited -
Leeds

Quick apply

Job details

Permanent | Part-time
£25,610.65 a year

Benefits

Company pension
Company events
Sick pay

Qualifications

Microsoft Word
Microsoft Excel
Multilingual
Sales
Customer service
GCSE
Maintenance
Administrative experience
Organisational skills

Full job description

YPP is an incredibly vibrant and rapidly expanding business, with its head office located in Leeds. With an ever-growing property portfolio that stretches across England, we have successfully provided thousands of students and professionals with their luxury accommodation. If you have a strong desire to enhance your skills within a dynamic and diverse team, then YPP is the ideal place for you.

We are currently seeking a Customer Service Representative who demonstrates an open, engaging, and warm personality. As a key member of our team, you should have exceptional interpersonal skills and a genuine passion for working in an environment that constantly strives to provide the ultimate resident experience. Effective communication, diligence, and excellent organisational abilities are essential attributes for this role.

In return for our employees' hard work and dedication, we offer develop opportunities and some great workplace benefits, including birthday leave, work anniversary vouchers, team events and much more.

The successful candidate will fully embrace our visionary policy of "Through creating vibrant communities, we will regenerate locations and actively contribute to the growth of local economies." Furthermore, they will wholeheartedly embrace our mission “We are passionate about delivering thriving, safe communities in exciting locations for all residents”.

At YPP, we consistently uphold our core values and ensure that every interaction with our stakeholders reflects our commitment to ACHIEVE: Accountability, Clarity, Honesty, Inclusivity, Excellence, Value, and Empathy.

Join us as we continue to make a positive impact and create extraordinary experiences together.

Job title: Customer Service Representative

Location: Leeds LS1/LS2

Terms: Part-time, Perm (4 days per week)

Starting Salary: £25,610/65 FTE

About the role:

Discover the YPP Difference: We stand out from other lettings agencies by placing a strong emphasis on exceptional customer service and building meaningful relationships with our diverse tenants from around the world who are searching for their perfect home.

As our Customer Service Representative, you will be the welcoming face of YPP, serving as the first point of contact for tenants, investors, contractors, and visitors. Your role is vital in ensuring the smooth daily operations of our business.

Working closely with our experienced Community Manager, Lettings Managers, Maintenance and Marketing teams, as well as our dedicated Lettings Consultants, you will enjoy a collaborative work environment where everyone plays a crucial part in our success.

Daily duties include:

Meeting and greeting tenants and other visitors to ensure all receive a warm welcome
Answering and forwarding phone calls;
Liaising with the Lettings, Marketing, Maintenance (including cleaners) and Management teams for smooth management and running of the building;
Assisting with initial issues and queries raised by current tenants to ensure they are dealt with efficiently and directed to the responsible team members;
Daily walk around of the building communal spaces;
Building safety/ compliance checks;
Keeping the building entrance, office and communal areas clean, tidy and fully stocked (if required);
Reporting of communal maintenance issues;
Assisting in organising and participating in events
Help with delivery and setup of Grab & Go breakfast
Handling confidential information, including tenancy agreements and copies of personal identification documents;
Conduct Mid-term/ end of tenancy inspections; and
General administrative duties where required.

Essential Requirements:

Well organised, self-motivated and efficient;
Friendly, positive attitude and polite;
A working knowledge of computer packages, including word and excel; and
Able to deal with difficult clients/customers.
Previous customer service experience

Desirable Requirements:

Multilingual

Join YPP and experience a role that goes beyond sales. Be part of a team that prioritizes outstanding customer service, building relationships, and creating a welcoming home for tenants from all walks of life.

Job Types: Part-time, Permanent

Pay: £25,610.65 per year

Benefits:

Company events
Company pension
Sick pay

Education:

GCSE or equivalent (preferred)

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in leeds, wyk

Customer Service Representative

Area Care Manager

Administration and Reception Administrator

Lindt Chocolate Advisor

Showroom Host/Receptionist - Polestar

Control Room Log Administrator

Head of Professional Services

Store Manager

Administration

Head of Year

Head Of Sales

Executive Assistant

Senior Project Manager

Customer Service

Emerging Talent & Careers Coordinator

Residential Property Manager

Control Room CCTV Operator

Senior Customer Conduct Manager

Premium Sales Executive

Lettings Consultant

I want to receive the latest job alerts for head of customer service in leeds, wyk

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