helpdesk manager Work, Jobs in leeds, wyk (with Salaries)

Helpdesk Lead
CBRE —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Senior Facilities Manager (Branches), North East
National Westminster Bank PLC —Leeds
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Annual leave
2d
Contract Support Administrator
ICH Ltd —Pudsey
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Profit sharing
Quick apply
7d
ER Coordinator
Maria Mallaband Care Group —Leeds
- £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Tech Support
CCTVdirect —Leeds
- Customer service
- Computer networking
- IT
Relationship Manager, SME Business Banking
HSBC Global Services Limited —Leeds
- Full-time
- Customer service
- Business development
- Financial services
1d
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Linux
- Free parking
PFI Support Services Manager
Equans —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Project management
- Annual leave
- Employee assistance programme
Digital Market Activation Manager - Wealth
HSBC Global Services Limited —Leeds
- Full-time
- Management
- Banking
- Negotiation
6d
Estates Compliance and Projects Administrator
Orchard Care Homes —Harrogate
- £12.80 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- No experience needed
Facilities Officer (Caretaker)
Sewell Group —York
- £14.86 an hour
- Part-time
- Computer literacy
- Maintenance
- Microsoft Office
- Employee discount
Quick apply

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Senior Facilities Manager (Branches), North East
National Westminster Bank PLC —Leeds
In doing so, you’ll play a key role in building and maintaining strong working relationships with business stakeholders, internal teams, and external partners…
£45,840 - £68,760 a year
2d

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helpdesk manager jobs near leeds, wyk

Helpdesk Lead

CBRE -
Leeds

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Job details

Full-time
6 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Maths
Bachelor's degree
Organisational skills
Leadership

Full job description

About the Role:
As a CBRE Customer Service Manager, you will manage and coordinate the activities of the customer service center team.
This job is part of the Call Center job function. They are responsible for providing end-to-end support to resolve customer inquiries or concerns. What You’ll Do:
Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
Execute procedures to improve team efficiency and center operations.
Identify, troubleshoot, and resolve escalated complex customer inquiries and complaints. Follow up to ensure satisfaction.
Verify projects and programs alignment with the client's business needs goals and objectives.
Review special customer service reports and provides recommendations for management and field personnel.
Exchange and explain difficult information, convey performance expectation, and handle sensitive issues.
Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. What You’ll Need:
Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.
Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.
Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.
In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
Extensive organizational skills with a strong inquisitive mindset.
Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations.

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helpdesk manager jobs in leeds, wyk

Helpdesk Lead

Senior Facilities Manager (Branches), North East

Contract Support Administrator

ER Coordinator

Tech Support

Relationship Manager, SME Business Banking

1st/2nd Line IT Support - £27,000-£34,000

PFI Support Services Manager

Digital Market Activation Manager - Wealth

Estates Compliance and Projects Administrator

Facilities Officer (Caretaker)

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