Senior service associate Work, Jobs in Leeds, Wyk (with Salaries)

Senior Resident Service Associate - Mercer West Madison East, Leeds
Savills Management Resources —Leeds
- Social media management
- Customer service
- IT
- Employee discount
6d
Retail Store Manager (Full-Time) - Leeds
New Balance —Leeds
- Weekend availability
- Remote
- Management
- Sales
- Customer service
- Employee discount
- Flexible schedule
Senior Associate - Distribution Support
Waystone —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Salesforce
- English
Quick apply
6d
Senior Document Production Associate
Williams Lea —Leeds
- £33,803 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Customer service
- Referral programme
1d
Contract Support Associate
CBRE —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
Senior Associate, Payroll and Rewards Operations
Schneider Electric —Leeds
- Hybrid work
- English
1d
Senior Associate - Employment
DAC Beachcroft —Leeds
- Hybrid work
- Financial services
Quick apply
Safeguarding, DoLS & Mental Health Co-ordinator - York
Brainkind —York
- £25,731 - £31,500 a year
- Full-time
- Communication skills
- Free parking
- Annual leave
13d
Regulatory Compliance Associate
GoCardless —Leeds
- £46,400 - £69,600 a year
- Communication skills
7d
Employment Associate/Senior Associate
Gateley —Leeds
- Annual leave
- Employee assistance programme
Senior Associate (Manager), ICE – Restructuring & Insolvency
Alvarez & Marsal —Leeds
- Microsoft Word
- Microsoft Excel
- Management
Real Estate Associate/Senior Associate
Irwin Mitchell —Leeds
10d
Learning Manager
Amazon UK Services Ltd. —Leeds
- Full-time
- Microsoft Excel
- Project management
- Bachelor's degree
2h
Associate Director - FM Operational Readiness
Turner & Townsend —Leeds
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9h
Associate / Senior Associate - Health Commercial
Hill Dickinson LLP —Leeds
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
3d
Senior Associate (Strategic Asset Manager)
Rider Levett Bucknall —Leeds
- Full-time
- Hybrid work
- Engineering
- Project management
- Construction
- Gym membership
Quick apply
8d
Senior Associate - Employment Law
Flint Bishop —Leeds
- Full-time
- Business development
- Employee discount
- Life insurance
Quick apply
Associate / Senior Associate - Banking
Hill Dickinson LLP —Leeds
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Employment Senior Associate / Director
Walker Morris LLP —Leeds
- Full-time
- Management
- Annual leave
Associate Director - Sports & Major Events
Steer —Leeds
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Travel
- Annual leave
- Employee assistance programme
Quick apply

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Senior Resident Service Associate - Mercer West Madison East, Leeds

Savills Management Resources -
Leeds

Apply Now

Job details

6 days ago

Benefits

Employee discount

Qualifications

Social media management
Customer service
CCTV
SIA
IT

Full job description

Purpose of the Role

To provide on-site property management services to a build to rent development.

Responsible for the delivery of a first-class customer experience along with the team who will be responsible for all front of house services including administration, compliance, events, liaising with all residents, visitors and the wider local community.

Building effective relationships with our residents will enhance the community spirit and everything that we deliver should be done so with our residents at the forefront of our minds, as the Resident Services Assistant it will be your responsibility to drive exceptional service at all times.

Key Responsibilities

Provide support to the General Manager in the running of building
Provide first class customer service to residents, being the first point of for all residents complaints.
Quality control of amenity spaces and apartments, ensuring they are well presented at all times.
Organising and hosting monthly residents' events and initiatives, to enhance the community feel of the scheme.
Engaging with residents and facilitation of any resident-lead events as well as quarterly meet and greets.
Manage out of hours incidents and emergencies where applicable
Management of amenity space hiring
Responding to rental enquiries, scheduling and conducting scheme tours/viewings and agreeing offers
Completing all applicant vetting in line with Savills procedures
Ensuring marketing portals remain up to date at all times
Organising and running tenant services via third parties and in-house
Ensuring up to date resident communication via various channels including social media
Seeking special offers and discounts for residents from local businesses
Creating a community feel through communication, events and innovations
To act as first point of call for residents to report maintenance issues
Co-ordinating all contractor appointments, both third party and in-house, including defect warranty repairs, logging issues in order that required service levels are attained
Organising minor works between tenancies to maintain first class presentation of apartments
Completing check in and check out reports; determining deposit returns
Carrying out mid-term inspections
Arrears chasing and reporting
Work alongside the General Manager to ensure H&S statutory requirements are meet across the development
Any other requests for business needs adhoc.

In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time

Skills, Knowledge and Experience

Strong customer service ethic / background
Positive, can-do attitude
Common sense approach
Ability to think on their feet and make considered decisions
Outgoing, warm and friendly personality
Organised, meticulous, tenacious
Excellent written and spoken etiquette
IT literate and social media savvy
Experience in undertaking viewings would be an advantage
SIA CCTV licence

Working Hours - 5 days over 7 – weekend work

#LI-DNI

Please see our Benefits Booklet for more information.

Apply Now

Refine Your Search

senior service associate jobs in leeds, wyk

Senior Resident Service Associate - Mercer West Madison East, Leeds

Retail Store Manager (Full-Time) - Leeds

Senior Associate - Distribution Support

Senior Document Production Associate

Contract Support Associate

Senior Associate, Payroll and Rewards Operations

Senior Associate - Employment

Safeguarding, DoLS & Mental Health Co-ordinator - York

Regulatory Compliance Associate

Employment Associate/Senior Associate

Senior Associate (Manager), ICE – Restructuring & Insolvency

Real Estate Associate/Senior Associate

Learning Manager

Associate Director - FM Operational Readiness

Associate / Senior Associate - Health Commercial

Senior Associate (Strategic Asset Manager)

Senior Associate - Employment Law

Associate / Senior Associate - Banking

Employment Senior Associate / Director

Associate Director - Sports & Major Events

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