Overview of the role
This role is jointly recruited by Volition and Leeds Older People’s Forum (LOPF). The successful candidate will work closely with teams from both organisations and will be based together in the office environment which our two organisations share.
This role contributes to the shared work of the co-located team, supporting programmes, staff and partners across the Volition and LOPF networks and projects. This role will be employed by Volition.
Salary: Starting at Scale 4 SCP 9 £27,254
Hours: Full time (35 hours per week)
Holidays: 28 days (plus bank holidays)
Pension: 6% Company scheme
Contract: Fixed Term until April 2027 (view to extend subject to funding)
Key responsibilities:
Team Administration & Coordination
- Act as one of the first points of contact for both Volition and LOPF, responding to telephone, email and general enquiries, handling messages, and ensuring excellent customer service.
- Work closely with team members by meeting regularly to assist with projects, network meetings and programme activities.
- Support Volition and LOPF staff across thematic programme areas, including Mental Health, Learning Disability, Physical & Sensory Impairment, COIN (Communities of Interest Network), Representation, Men’s Health and Older People.
Event Administration
- Assist in the planning, coordination and delivery of in‑person and online meetings, events and conferences across both organisations.
- Handle logistical arrangements including room bookings, attendee liaison, catering, arranging speakers, sending invitations, managing attendance lists, and organising refreshments.
- Provide administrative support by creating and circulating agendas and papers, preparing event resources and ensuring all materials are ready in advance.
- Take minutes where required and support follow‑up actions.
- Set up and manage event booking systems (e.g., Eventbrite) and support telephone queries.
- Produce promotional materials using tools such as PowerPoint and Canva, and help manage the posting and dissemination of content through organisational social media channels.
- Support the smooth running of events by assisting with set‑up and set‑down, helping with attendee coordination and managing logistics throughout.
Administrative & Project Support
- Provide general office support including filing, photocopying, maintaining mailing lists, managing postage, ordering stationery and supplies, and arranging travel, parking and accommodation for staff or visitors.
- Support the creation, organisation and maintenance of office systems, both electronic and paper‑based, ensuring consistent administration across the shared workspace.
- Manage and update database and CRM systems, ensuring accurate contact records, membership information, mailing preferences, and programme‑related data.
- Help maintain and update website content, including updating pages and uploading blog posts to ensure information remains current and accurate.
- Support the creation of and distribution of newsletters, mailings and information to members, partners and delivery organisations.
- Take responsibility for discrete administrative projects as required, ensuring information is maintained, accurate and accessible for teams across both organisations.
- Assist in gathering and collating information for monitoring, evaluation, performance improvement and shared learning across projects.
- Contribute to the improvement of administrative processes, office systems and data management across both organisations.
General Duties
- Attend and contribute to team meetings, team away days, training, and regular supervision sessions.
- Identify personal training and development needs and undertake training as required.
- Work in accordance with the policies and procedures.
- Uphold and promote Equality, Diversity and Inclusion across all aspects of work.
- Carry out any other duties appropriate to the role.
Who are we?
This is a shared role across , a registered charity dedicated to promoting the wellbeing of older people, and Volition, a registered charity that promotes collaboration, strengthens sector influence, and helps ensure that information, opportunities and best practice are shared across Leeds’ diverse third sector community. Together, we work collaboratively as part of the partnership.
Forum Central is the collective voice of Leeds’ third sector in health and care, with a vision to improve the quality of life for people across the city. We connect the vital work of third sector organisations with wider developments in health and social care.
Our office is based in Leeds City Centre.
Why join our team?
- Agile, flexible working, with a number of options to suit the diverse needs of our team
- Annual, incremental pay progression within the scale (based on annual appraisal)
- Generous days annual leave entitlement, plus bank holidays
- Training and Continuous Development Opportunities, bespoke to you and your role and personal development goals
- Regular Team Health and Wellbeing Activities and access to a range of resources
- 24/7 Access to the Mindful Employer Plus Employee Assistance Helpline
- A Bike to Work Scheme
- Employer Contribution Pension Scheme
- Warm, friendly and inclusive organisational culture.
We are proud to be Mindful Employer Charter Signatories, Living Wage Foundation Accredited and Level 2: Disability Confident Employers
How to apply
A full job description and equal opportunities form can be downloaded from our website: www.forumcentral.org.uk
If you require any document in an alternative format, please email [email protected].
To submit an application for this role, please send the following to [email protected] by 11:59 PM (midnight) on Friday 12 June 2026:
- your up-to-date CV
- a personal statement outlining your interest in and suitability for the role, ensuring you clearly demonstrate how your skills, experience and knowledge meet the criteria set out in the person specification.
- our equal opportunities form, completed (download from our website)
If you require any document in an alternative format, please email [email protected].
For further information, accessibility requirements, or to have an informal chat about the role, contact Megan Swan, Volition Operations Manager at [email protected] or phone: 07894 346 295
Deadline: 11:59 PM (midnight) on Friday 12 June 2026
Shortlisting date: 17 June 2026
Interview date: Tuesday 30 June / Wednesday 1 July
Diversity and inclusion
At Volition, Leeds Older People’s Forum and Forum Central, we recognise the positive value of diversity, promote equality and challenge unfair discrimination and aim to become an inclusive organisation, whose workforce is as diverse as the communities we serve.
We strive to ensure that opportunities to work and develop at Forum Central are open to all. We treat all job applications equally, regardless of age, disability, gender identity or gender expression, race, ethnicity, religion or belief, sex, sexual orientation or any other equality characteristic.
We particularly encourage applications from Disabled people and people from Black, Asian and minority ethnic backgrounds, as these groups are currently under-represented in our sector. We are committed to ensuring that diverse voices and lived experiences are at the heart of our work, shaping our approach and helping us achieve our shared aims.
Pay: From £27,254.00 per year
Work Location: Hybrid remote in Leeds
