Job Title : Catering Assistant
Location: Fodder at Great Yorkshire Showground, Harrogate
Department: Fodder Kitchen
Working Pattern: 40 hours per week, working 5 days out of 7 operational days of the week. Including weekends.
Reporting to: Catering Manager
The Role
This is an exciting time to join the Fodder team, as we look to develop and expand our takeaway offer. We are looking to develop our takeaway offer, to a new and exciting concept. The ideal candidate will therefore have the energy and desire to help develop this key role, as we continue to grow. Helping in the overall daily operations of the Fodder Takeaway and support the Fodder Kitchen with the wider catering goals. Deliver first class Yorkshire products, whilst ensuring efficiency and financial targets are met.
What we can offer you
20% discount in our onsite award-winning Farm shop Fodder
50% discount at Harrogate Sports and Fitness centre
2 x staff social events
Access to an Employee Assistance Programme and a GP helpline
Non-Contributory life assurance of 4x annual salary
Complimentary Great Yorkshire Show tickets after qualifying period
Free Parking
Work life balance
Closed Easter Sunday, Christmas Day, Boxing Day and New Years Day
Key Responsibilities
This is a hands-on role, to help run a successful takeaway unit, managing the day-to-day operations of a busy self-contained unit.
Produce top class Yorkshire food that showcase Yorkshire produce, whilst actively working to ensure quality, economical and timely food production.
Operate to the same high levels of food production & cooking with the final product served in the prescribed manner and to Food Hygiene standards.
Prepare and ensure hot drinks are to a high-quality barista standard, training provided if required.
To assist in maintaining high customer satisfaction and assisting with resolving any customer complaints where relevant.
To ensure all Health & Safety regulations for Fodder are adhered to and followed.
To ensure the Fodder HACCP plan is followed and to complete all relevant paperwork, to play a major part in maintaining 5 stars for food hygiene standards.
Competitively order stock, ensure regular stock rotation and control. Proactively manages wastage and finding solutions to minimize across the takeaway and wider business.
To be a fire warden and first aider for Fodder. Training provided if needed.
To recognise the importance of fairness and equality in the workplace, to treat everyone with dignity and respect.
To be an ambassador of the Society values.
It is not possible for this document to totally encompass or define all tasks that may be required of the post holder. The outlined duties may therefore vary from time to time without materially changing either the character or level of responsibility.
About you
Good level of written and verbal skills.
Food safety level two qualification, First Aid qualification and fire marshal preferable.
Excellent verbal and written communication skills.
Polite and approachable.
Focus, thoroughness, and keen attention to detail.
Has a 'can do/will do' attitude.
Excellent planning & organisational skills.
Analysis of own performance and takes steps to improve this.
Remains focused when faced with competing demands.
Keeps people informed of progress on key tasks.
Adapts their communication style to suit their customer / colleagues, responding to their feedback or queries.
Work to tight deadlines.
Accepts new ideas and change initiatives.
Always conducts themselves in a courteous and professional manner.
Always maintains the strictest levels of confidentiality.
Our Proud Values
Professional - we act with integrity, we are reliable, consistent, and honest. We deliver on our promises; we are accountable.
Respectful - we are kind, courteous and considerate; we are mindful of others. We are happy, friendly and create a productive, fun, working environment.
Open-minded - we are receptive to new ideas and innovative ways of working together. We listen to and respect the opinions and perspectives of others.
United - we work together, as a united team. We communicate, collaborate, and share knowledge in pursuit of our common goals.
Dedicated - we are focused, loyal and ready to help each other. We are committed to going the extra-mile to deliver a first-class service to everyone we work with.
