Helpdesk manager Work, Jobs in Leeds (with Salaries)

Senior Facilities Manager (Branches), North East
National Westminster Bank PLC —Leeds
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Annual leave
7d
ER Coordinator
Maria Mallaband Care Group —Leeds
- £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Customer Service Advisor (Hybrid)
SWARCO Group —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
4d
Customer Service Advisor (Hybrid) Day/Night
SWARCO Group —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
- Employee discount
4d
Tech Support
CCTVdirect —Leeds
- Customer service
- Computer networking
- IT
1st/2nd Line IT Support - £27,000-£34,000
Humnize —Wetherby
- £27,000 - £34,000 a year
- Rotating shift
- Azure
- Computer networking
- Linux
- Free parking
Relationship Manager, SME Business Banking
HSBC Global Services Limited —Leeds
- Full-time
- Customer service
- Business development
- Financial services
5d
PFI Support Services Manager
Equans —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Project management
- Annual leave
- Employee assistance programme
Digital Market Activation Manager - Wealth
HSBC Global Services Limited —Leeds
- Full-time
- Management
- Banking
- Negotiation
10d
Business Development Manager - UK Intermediary Sales
HSBC Global Services Limited —Leeds
- Full-time
- Travel
- Communication skills
3d
Estates Compliance and Projects Administrator
Orchard Care Homes —Harrogate
- £12.80 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- No experience needed
Facilities Officer (Caretaker)
Sewell Group —York
- £14.86 an hour
- Part-time
- Computer literacy
- Maintenance
- Microsoft Office
- Employee discount
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

ER Coordinator
Maria Mallaband Care Group —Leeds
Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children*.
£30,000 a year
HR Apprentice
thebigword —Leeds
Completed Level 3 HR Apprenticeship (or equivalent qualification). Assisting with onboarding, probation management, training coordination, and employee queries.
£24,000 a year
Quick apply
11d

I want to receive the latest job alerts for helpdesk manager in leeds

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk manager jobs near leeds

Senior Facilities Manager (Branches), North East

National Westminster Bank PLC -
Leeds

Apply Now

Job details

Permanent | Full-time
£45,840 - £68,760 a year
7 days ago

Benefits

Annual leave

Qualifications

Customer service
Compliance management
Communication skills

Full job description

Closing date for applications: 08/06/2026

Location Leeds, United Kingdom

Salary £45,840 – £68,760

Job typePermanent | Contract typeFull Time

Remote / On-site Hybrid

You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00277078

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Senior Facilities Manager (Branches), North East

Play a key role by being responsible and accountable for the delivery and management of all facilities-related services, ensuring compliance with approved procedures and agreed service levels supporting retail strategic initiatives
Drive efficiency and sustainability by monitoring service costs, supporting energy‑saving initiatives, and identifying opportunities to reduce expenditure while maintaining operational effectiveness
Help create a space where people are proud to work and visit by ensuring a high-quality, safe, and well-maintained environment for both colleagues and customers
You’ll be expected to travel to branches within your assigned property portfolio at least twice per week and be required to visit each branch quarterly, or four times a year

What you'll do

As a Senior Facilities Manager (Branches), you’ll act as the primary point of contact for all branch-based, property-related activities across a defined geographical portfolio. You’ll ensure operational readiness, safety, and minimal disruption to colleagues and customers by overseeing both planned and reactive maintenance activities, coordinating helpdesk requests, and managing supply partners to deliver well-maintained, safe, efficient, and compliant workplaces. You’ll also support the management of the brand’s image and reputation on the high street. In doing so, you’ll play a key role in building and maintaining strong working relationships with business stakeholders, internal teams, and external partners and suppliers, fostering collaboration across organisational boundaries and enabling positive outcomes for both customers and the business at branch and local or regional director level.

We’ll also look to you to analyse customer, colleague, and business data and feedback, reviewing performance indicators to understand trends and operational pressures. Moreover, you’ll ensure full compliance with operating standards and quality processes, while being accountable for supplier and contractor relationships to drive consistent high performance, value for money, and efficient service delivery.

In addition, you'll be:

Proactively identifying improvement opportunities and taking timely action to enhance the overall service experience and branch environment
Serving as the branch’s facilities subject matter expert, providing advice, guidance, and constructive challenge to stakeholders
Ensuring portfolio compliance with all internal policies, regulatory obligations, and risk controls, acting as a trusted internal consultant on all facilities-related matters
Working closely with the Health & Safety team to ensure both staff and customers are kept safe on bank premises

The skills you'll need

We’re looking for someone preferably with experience as a Facilities Manager in a retail and corporate environment, with a proven track record of managing a broad range of stakeholders and suppliers. To succeed in this role, you’ll also need to have the ability to manage stakeholders effectively, supported by excellent communication and customer service skills, alongside strong and sound knowledge of risk and compliance management practices.

In addition, you’ll need:

Experience preferably in delivering a multitude of property and facilities-related activities at a high pace
Experience delivering successful customer experience and service performance improvement initiatives
To preferably hold a professional qualification such as the Institute of Workplace & Facilities Management (IWFM) at a minimum standard of Level 4
To hold an Institution of Occupational Safety and Health (IOSH) certification – if you don’t, this can be provided
A desire to study the National Examination Board in Occupational Safety and Health (NEBOSH), or an equivalent qualification

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Apply Now

Refine Your Search

helpdesk manager jobs in leeds

Senior Facilities Manager (Branches), North East

ER Coordinator

Customer Service Advisor (Hybrid)

Customer Service Advisor (Hybrid) Day/Night

Tech Support

1st/2nd Line IT Support - £27,000-£34,000

Relationship Manager, SME Business Banking

PFI Support Services Manager

Digital Market Activation Manager - Wealth

Business Development Manager - UK Intermediary Sales

Estates Compliance and Projects Administrator

Facilities Officer (Caretaker)