Title: Care Oversight & Intelligence Advisor
Hours: 37.5 per week
Salary: £35,000 per annum
Location: Remote with occasional travel
Help Shape the Future of Care Quality at Anchor – Join Us as Care Oversight & Intelligence Advisor!
Delivering excellent care relies on strong oversight, meaningful insight, and the ability to act on emerging trends. This role sits within our Care Quality team, supporting governance, compliance, and continuous improvement across more than 120 care homes.
We’re looking for a knowledgeable Care Oversight & Intelligence Advisor to support quality, compliance, and performance across our care homes. Working with operational and quality teams, you’ll use data and intelligence to identify risks, highlight improvement opportunities, and strengthen governance across services.
Key Responsabilities:
- Support effective oversight of care quality systems, helping services maintain strong regulatory compliance and enabling timely action where improvements are required.
- Provide guidance to operational colleagues on using care systems and reporting tools effectively to monitor performance, manage risk and improve resident outcomes.
- Proactively interrogate data to identify patterns, emerging issues, and opportunities for improvement across services, ensuring early intervention where required.
- Produce regular and bespoke reports that support regulatory assurance, performance monitoring and strategic decision making.
- Work closely with digital care planning and medication platforms to maximise the insight available, ensuring information is meaningful for operations teams.
- Identify, track, and share examples of good practice and improvement outcomes, help embed learning across services.
- Lead regular webinars with operational and care colleagues to share quality, performance, and regulatory insights, promote learning, and support service improvement.
- Contribute to reporting and intelligence required for key stakeholders including CQC, NHS Capacity Tracker and local authorities where appropriate.
What you’ll bring:
- Experience using Digital Care Planning and Digital Medication Administration systems (PCS and Camascope desirable).
- Strong knowledge of adult social care regulation and CQC requirements.
- Previous background in residential care, understanding the day-to-day care home practice and quality improvement.
- Data analysis and reporting skills, including advanced Excel (e.g. Pivot Tables, write and use formulas, data validation).
- Excellent communication skills with the ability to present insights clearly.
Ready to turn insight into action and help shape outstanding care? Apply Today!
Anchor – a great place to work
Anchor is England’s largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.
We’re not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities.
Our values
Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs.
Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not.
Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos. Our Anchor Leadership Framework helps align these values with the skills and behaviours we demonstrate.
A rewarding environment
From health and happiness to finance and your career, we’ll give you all the support you need.
Health & happiness
- Gym, fitness and wellbeing discounts
- Mental health support
- Flexible working options
- Access to online GP appointments
Finance
- Pension plan – contribute between 4% and 8% and we’ll match it or better
- Quick and easy pension transfer service
- Savings and financial advice, loans, free life assurance
- Discounts on shopping, holidays, phones, technology and more
- Free Blue Light Card
Career
- Ongoing personal and professional development programme
- Leadership Pathways online learning resources
- Career progression and promotion opportunities
To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste https://anchorbeingwell.co.uk/ into your browser
Celebrating diversity, celebrating you
Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.
We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.
We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.
