Job title: Quality Officer – 2 posts
Salary: S02 £37,280 - £39,152
Hours:37
Contract: Full Time Fixed Term until 31st July 2028
Location: Merrion House, Leeds
Are you passionate about improving people’s lives and making a real difference in local communities? If so, we’d love to hear from you!
We are seeking a motivated and professional individual to support Quality Assurance in our Adult Skills Fund programmes across the city, focussing on our most disadvantaged neighbourhoods. You will work closely with the Senior Employment & Skills Quality Manager and other key stakeholders and partners to ensure quality of provision, supporting our learners into further learning, volunteering and or employability. You will be supporting the Inclusive Growth Strategy and helping Leeds to achieve its Economic Vision.
This role offers the opportunity to make a meaningful impact whilst working within a supportive and forward-thinking team.
What You’ll Be Doing:
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Supporting the delivery and implementation of the quality assurance cycle, including the annual self-assessment process
- Contribute to the development requirements to support future Further education and skills Ofsted inspections
- Build strong relationships with delivery partners
- Undertake learning walks to ensure quality of provision and support the delivery of ongoing improvements by coaching and mentoring
- Engaging with learners, teachers, community groups and stakeholders to gather feedback to inform our improvement journey
- Support the assessment, verification and standardisation practices on all programmes to include RARPAP processes
- Supporting the delivery and impact of the Adult Skills Fund
What We’re Looking For:
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A ‘can do’ attitude
- Significant experience of working in a teaching role
- Significant experience of Quality Assurance in an adult learning setting
- Experience of working with diverse communities
- Ability to be adaptable and flexible
- Experience in community engagement
- Excellent communication and interpersonal skills
- Strong analytical and report writing skills
- Ability to manage multiple tasks, competing priorities and meet deadlines
- A proactive, collaborative solution focussed approach
Why Join Us?
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Be part of a team that values inclusion, innovation and impact
- Opportunities for professional development and training
- Flexible working arrangements
- Make a real difference to the lives of local people in Leeds
About you
As a Quality Officer, you will hold:
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Degree or equivalent qualification or with commensurate operational experience in an appropriate working environment/community setting
- Teaching qualification minimum level 3
What we offer you
We take pride in offering the best employee experience, with benefits including:
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a competitive salary and annual leave entitlement plus statutory holidays
- membership of the West Yorkshire Pension Fund with generous employer contributions
- flexible and hybrid working arrangements subject to service requirements
- a clear career pathway and continuing professional development opportunities
- a range of staff benefits to help you boost your wellbeing and make your money go further
How to apply
Please complete the online application form. Read our guidance for further advice on completing your application.
If you have any queries or would like an informal chat about the role please contact Hannah Kirkham, Senior Employment & Skills Manger on 0113 3368287 or email
[email protected]
A Disclosure and Barring Service (DBS) check will be carried out on preferred candidates. Read our recruitment of ex-offenders policy.
We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.
This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.
If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.
Job Description
Job Purpose
To support the Head of Service and E&S managers in delivering a quality assurance work programme to ensure every learner benefits from an outstanding learning experience and makes progress towards their next steps towards employment and or further learning.
The E&S Officer (Quality) will support quality assurance activity across Adult Learning programmes with the aim of improving and sustaining quality standards across provision. The service was recently awarded a grade of ‘Outstanding’ in its most recent inspection.
To provide support to other teams within the E&S service as demand and priorities dictate and carrying out any other duties commensurate with the grade and required for the role.
Responsibilities
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Support the delivery of the E&S quality review cycle, including the annual self-assessment process to meet the Ofsted Education Inspection Framework (EIF) and external funder / awarding organisation requirements
- Carry out quality assurance activity of teaching and learning and support the delivery of ongoing improvements by coaching and guiding colleagues
- Contribute to the Service Quality Improvement plans
- Support the assessment, verification and standardisation practices on all programmes to include RARPA processes for non accredited learning
- Ensure compliance with internal and external quality assurance regulations and requirements of external organisations
- Contribute to development requirements to support future Ofsted inspections
- Provide analysis, briefings, reports and detailed plans for internal reviews and support and assist in the coordination of external reviews and inspections
- Support the implementation of systems for collecting and reporting on learner/tutor views, action planning for improvement, and feeding back to learners/tutors on actions and improvements.
- Contribute to the effective delivery of quality assurance activity across all teaching and learning acitvities
- Manage and adhere to effective governance and risk management arrangements
- Promote and deliver positive solutions to achieve diversity and equality of opportunity in all aspects of service delivery and community engagement activity
- Support the service to continuously challenge quality and performance
- Ensure British Values, Prevent, Functional and Digtial Skills are embedded effectively into programme delivery
- Support and adhere to effective governance and risk management arrangements
- Manage and handle information and data in line with the Council's agreed policies on Information Governance and Data Protection
- Ensure adherence to Health, Safety and Wellbeing in accordance with all statutory obligations and relevant health and safety policies.
Behavioural and other Characteristics required
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Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
- Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
- Able to understand and observe Leeds City Council equality and diversity policies.
- Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
- Willingness to actively participate in training and development activities.
- Flexible and adaptable to change to assist other services as required commensurate to grade.
- Participate in appraisal, training, and development activities.
- Be aware of and comply with Leeds City Council policies and procedures.
- Be aware of and support difference ensuring equality for all, working in an anti-discriminatory manner, upholding, equality & diversity.
- Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
- The Council has adopted a flexibility protocol and the role will be expected to work within these parameters.
