Support analyst Work, Jobs in Leek, Sts (with Salaries)

Digital Technical Skills Coach
Nine Dots Development —Derby
- £40,000 - £55,000 a year
- Full-time
- Hybrid work
- IT
- In-person
- AI
- Health & wellbeing programme
- Annual leave
Quick apply
Technical Support Analyst
Muller Group —Market Drayton
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Travel
- Employee discount
- Bereavement leave
8d
PMO Analyst
Together —Cheadle
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Employee discount
Quick apply
14d
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Macclesfield
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Quick apply
10d
Business Analyst
Synectics Solutions —Stoke-on-Trent
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Presentation skills
- Free parking
- Work from home
Quick apply
9d
Group Therapist
Serco Plc —Uttoxeter
- £52,000 a year
- Part-time
- Communication skills
- Employee assistance programme
Specialist Customer Care
Barclays —Knutsford
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
Group People Data Analyst
Tunstall UKI —Tunstall
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Project management
- Employee assistance programme
- Employee discount
Quick apply
2d
Development Analyst
Saur Europe —Stoke-on-Trent
- £28,000 - £31,000 a year
- Overtime
- Computer literacy
- Laboratory experience
- Project management
Quick apply
Prescription Administrator
Well Pharmacy —Stoke-on-Trent
- Monday to Friday
- Administrative experience
- Communication skills
- Negotiation
- Annual leave
- Employee discount
7d
Contract Analyst
Mitie —Stafford
- £29,000 - £30,000 a year
- Part-time
- Microsoft Excel
- Microsoft Office
- Administrative experience
Information Security Analyst
RSM UK —Stoke-on-Trent
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
21h
Application Support Analyst
Barclays —Knutsford
- Maintenance
- Continuous improvement
- IT
11d
Customer Service Advisor
Barclays —Stoke-on-Trent
- £26,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Business Analyst
OnwardHomes —Manchester
- £54,400 a year
- Call to connect
- Analysis skills
- Travel
- Annual leave
- Employee discount
1d
Analytical Quality Leader
Bespak —Holmes Chapel
- £48,757 a year
- Continuous improvement
- Quality control
- Leadership
- Free parking
- Life insurance
Quick apply
Graduate Commercial Finance Analyst
Radius Limited —Crewe
- Full-time
- Microsoft Excel
- Marketing
- Life insurance
Quick apply
10d
Net Revenue Management Analyst
Essity —Didsbury
- Full-time
- Sales
11d
Business Analyst - 12 Month Fixed Term
Flair Rugs —Glossop
- £40,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- ERP systems
- Agile
- Free parking
- Employee discount
Senior Systems Administrator
Muller Group —Market Drayton
- Full-time
- Microsoft Office
- Travel
- IT
- Employee discount
- Bereavement leave

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support analyst jobs near leek, sts

Digital Technical Skills Coach

Nine Dots Development
Derby

Quick apply

Job details

Permanent | Full-time
£40,000 - £55,000 a year

Benefits

Casual dress
Health & wellbeing programme
Annual leave
Company pension
Work from home
Company events
Employee assistance programme
Sick pay

Qualifications

IT
AI
Teaching

Full job description

About Nine Dots Development

Nine Dots Development is building structured digital and AI apprenticeship pathways for UK SMEs.

We design practical programmes that help organisations:

Improve internal digital systems
Use Microsoft 365 effectively
Build data capability
Adopt AI and automation confidently

We are launching Level 3 → Level 4 digital pathways and are looking for a technically strong Digital Skills Coach to help deliver and develop it.

This is a pivotal growth role within our expanding digital division.

The Role

You will deliver and support Level 3 and Level 4 digital apprenticeships, including:

Digital Support Technician (Level 3)
Data Technician (Level 3)
Data Analyst (Level 4)
AI & Automation pathways (Level 4)

Your primary focus is coaching and delivery of technical digital skills in real workplace environments.

You will also contribute to resource development and curriculum enhancement as part of the wider team.

What You’ll Be Doing

1. Technical Coaching & Delivery (Core Focus)

Deliver virtual and in-person workshops
Teach Microsoft 365 systems, internal IT troubleshooting and digital productivity
Support data handling, dashboards and reporting fundamentals
Introduce practical AI and automation use cases
Coach apprentices through workplace application
Prepare learners for EPA readiness

2. Learner & Employer Support

Conduct progress reviews
Support portfolio evidence building
Maintain strong employer relationships
Help learners apply skills to real internal business systems

3. Resource & Curriculum Contribution

Develop workshop slides and learning materials
Create practical activities aligned to apprenticeship standards
Contribute ideas to improve curriculum delivery
Work within structured Scheme of Work templates provided

You will not be solely responsible for programme architecture — this is supported by our Curriculum Lead.

What We’re Looking For

Essential

Strong technical digital capability (M365, internal systems, troubleshooting)
Experience delivering Digital Support Technician or Data standards
Understanding of apprenticeship delivery or structured learning
Experience creating your own workshop materials
Ability to explain technical concepts clearly
Exposure to AI tools or automation platforms
Understanding of KSB mapping and EPA preparation
Curriculum development experience (as a competency, not sole function)

Who This Role Is NOT For

This is not a digital marketing role.

We are not looking for:

Social media specialists
Content marketers
SEO professionals
Influencer strategists

This role focuses on internal business digital systems and technical capability.

PLEASE DO NOT APPLY IF YOU DO NOT HAVE TECHNICAL DIGITAL EXPERIENCE

How We Support You

Clear programme structure and curriculum templates
Dedicated Curriculum Lead overseeing compliance and mapping
Manageable caseload
Modern digital tools
Weekly outcome-based review meetings

What Success Looks Like (First 6 Months)

Confident delivery of Level 3 workshops
Apprentices progressing with strong portfolio evidence
Technical resources developed and improving delivery quality
Positive employer feedback
Contribution to strengthening our digital pathway

Our Culture

We’re a calm, hardworking and supportive team who care about doing good work for our learners and clients. We value professionalism, enthusiasm and kindness internally and externally.

People at Nine Dots take ownership, move things forward and help each other out. We try and keep meetings short, learn from mistakes and focus on meaningful progress towards our vision ‘To see the UK become the best place to work in the world’.

Perks and Benefits

Holidays

Up to 34 days annual leave including bank holidays
With additional office closure days over Christmas

Work Style

Hybrid role: home-based with visits to Derby HQ and employer sites
Flexible working pattern aligned to business needs
Paid lunch breaks
One extended lunch break per week (60 mins instead of 30 mins)

Travel

Typically 1–2 days per week visiting employers or learners
Mileage, public transport and hotel stays fully reimbursed

Financial

Company pension scheme
Full expenses covered for travel and overnight stays

Wellbeing

Employee Assistance Programme (EAP)
5 Days paid sick per year
1 Mental Health day per year
Companywide social functions twice a year

Development

Dedicated CPD investment
Technical, leadership and coaching development opportunities

Safeguarding

Nine Dots Development is fully committed to the safety and welfare of its staff, learners, and stakeholders whether children, adults, or vulnerable people. Therefore, Nine Dots Development is committed to providing a safe environment in all senses, free from harm or abuse of any kind and Nine Dots Development staff are expected to share this commitment fully, in that all learners have the right to protection against abuse or harm.

Job Types: Full-time, Permanent

Pay: £40,000.00-£55,000.00 per year

Benefits:

Casual dress
Company events
Health & wellbeing programme
Sick pay
Work from home

Application question(s):

Essential requirement - you must have a minimum of 1 year experience delivering Digital Apprenticeship Programmes to be eligible to apply.
What relevant IT / Digital qualifications do you hold?

Work Location: Hybrid remote in Derby DE1 1UP

Quick apply

Refine Your Search

support analyst jobs in leek, sts

Digital Technical Skills Coach

Technical Support Analyst

PMO Analyst

Support Analyst

Business Analyst

Group Therapist

Specialist Customer Care

Group People Data Analyst

Development Analyst

Prescription Administrator

Contract Analyst

Information Security Analyst

Application Support Analyst

Customer Service Advisor

Business Analyst

Analytical Quality Leader

Graduate Commercial Finance Analyst

Net Revenue Management Analyst

Business Analyst - 12 Month Fixed Term

Senior Systems Administrator

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