Customer operations specialist Work, Jobs in Leicester, Eng (with Salaries)

Customer Operations Specialist
Frimpeks Ltd —Market Harborough
- £27,000 - £31,000 a year
- Full-time
- Sales
- ERP systems
- In-person
- Free parking
- Annual leave
Quick apply
Customer Enquiry (TEAM LEADER)
NEBOSH —Leicester
- £38,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
4d
Service Coordinator
Sunfish Services Limited —Derby
- £30,000 - £35,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Quick apply
Area Operations Manager
Euro Car Parks —Leicester
- £39,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
Logistics and Event Coordinator
Everyman Driving Experiences —Derby
- £28,000 - £30,000 a year
- Weekend availability
- Administrative experience
- Driving
- Organisational skills
- Free parking
- Employee discount
Quick apply
12d
Customer Interaction Specialist (Video Editor - Internal Communications)
Aldi —Atherstone
- £37,545 - £43,840 a year
- Monday to Friday
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Sick pay
8d
Project Coordinator
PATTERN IQ LTD —Derby
- £2,333 - £2,667 a month
- Full-time
- Management
- Maintenance
- Microsoft Office
- Referral programme
Quick apply
6d
Data Centre Operations Manager
Arcus FM —Leicester
- Up to £65,000 a year
- Full-time
- Management
- Engineering
- Organisational skills
Quick apply
Account Manager ( Technology Leader/Visionary)
Target Integration —University of Warwick
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- ERP systems
- Leadership
- Communication skills
- Work from home
Quick apply
13d
Senior Complaints Insight Specialist
Capital One UK —Nottingham
- Full-time
- Analysis skills
- Annual leave
Handler - DG Specialist
FedEx EU —Leicester
- £20,732.40 a year
- Part-time
- Employee assistance programme
13d
Warehouse Operative (Variable Hours)
Funbikes —Melton Mowbray
- From £13 an hour
- Forklift
- Organisational skills
- Warehouse experience
- Free parking
- Store discount
Quick apply
Head of Projects & Production
Auto Rara —Derby
- £65,000 - £75,000 a year
- Full-time
- ERP systems
- Driving
- Travel
- Free parking
Quick apply
4d
Production Specialist
Steris —Leicester
- Full-time
- Computer literacy
- Microsoft Office
- Mechanical knowledge
Quick apply
Metering Specialist
Stadia Group Limited —Enderby
- £25,000 - £35,000 a year
- Full-time
- Heavy lifting
- Customer service
- In-person
- Free parking
- Employee discount
Quick apply
Export Specialist - NPWT ICO - Remote Role (m/f/x)*
Solventum —Loughborough
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Oracle
Patient Transport Liaison Officer
EMED Group —Leicester
- £13.71 an hour
- Full-time
- Hospital
- Travel
- Patient care
- Annual leave
- Employee assistance programme
Quick apply
4d
Menswear Print Designer
NEXT —Leicester
- £47,000 a year
- Full-time
- Organisational skills
- Free parking
- Employee discount
6d
Logistics Quality Auditor
Proximo Holdings Limited —Ryton on Dunsmore
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Mentoring
- Communication skills
- Referral programme
Quick apply
Sales Support Specialist - IT Managed Services
Everything Tech Group —Derby
- £25,000 - £30,000 a year
- Full-time
- Sales
- Microsoft Office
- Organisational skills
Quick apply

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Customer Operations Specialist

Frimpeks Ltd
Market Harborough

Quick apply

Job details

Permanent | Full-time
£27,000 - £31,000 a year

Benefits

Free parking
Casual dress
Cycle to work scheme
Annual leave
On-site parking

Qualifications

Sales
SAP
Supply chain
ERP systems
Oracle EBS
Customer relationship management
Communication skills

Full job description

Job Opportunity: Customer Operations Specialist

Location: Market Harborough, UK Contract Type: Full-time (Monday – Friday, 9:00 am – 5:00 pm) - On site

About Frimpeks Ltd

Frimpeks Ltd is a leading global manufacturer of high-quality label stock. Operating from our state-of-the-art slitting facility in Market Harborough, we supply essential raw materials to the label conversion sector across the UK. We pride ourselves on precision, reliability, and our commitment to supporting our customers' continued growth.

The Role

We are looking for a proactive Customer Operations Specialist to join our team. This is not a standard "customer service" desk role. We are looking for an individual who will take ownership of the customer journey—acting as the essential link between our production floor, our field-based sales team, and our clients.

You will be the internal eyes and ears for Frimpeks. Your mission is to ensure our customers are kept ahead of the curve. By monitoring production schedules and supply chain flows, you will anticipate potential challenges and communicate solutions before they become issues.

Key Responsibilities

Sales Team Partnership: Act as the primary office-based partner to our field-based Sales Managers, providing them with the real-time information they need to effectively manage client relationships whilst out on the road.
Proactive Account Management: Manage a portfolio of label converter accounts, taking responsibility for the full order lifecycle from initial inquiry to final delivery.
Logistics Management: Oversee the coordination of orders, including both domestic distribution and international export shipments, ensuring all documentation and compliance requirements are met.
Strategic Communication: Head off potential issues by identifying production or supply chain delays early and communicating them to customers with clear, solutions-focused updates.
Expectation Management: Act as an internal advocate for the customer whilst balancing the realities of production lead times and manufacturing capacity.
Cross-Functional Collaboration: Work closely with the production and logistics teams to gather real-time data, ensuring all departments are aligned on customer needs.

What We Are Looking For

A Proactive Mindset: You don’t wait for the phone to ring. You monitor the progress of orders and flag potential bottlenecks to the sales team early.
Shipping Experience: Ideally, you possess experience in both domestic shipping and export order fulfilment. You understand the complexities of logistics, and while this is a key preference, we are happy to provide training for the right candidate who otherwise demonstrates the right aptitude and fit for our team.
Collaborative Spirit: You thrive on working in tandem with field-based colleagues. You understand that your communication is what allows our sales team to maintain their credibility when visiting clients.
Clear Communication: Excellent verbal and written skills. You can translate technical production updates into clear, reassuring information for our customers.
Organisational Excellence: You are adept at juggling multiple orders and data points without dropping the ball.
Industry Interest: Previous experience in manufacturing, print, packaging, or supply chain coordination is a distinct advantage, though a willingness to learn our specific product range is essential.

Benefits

Working Hours: Monday – Friday, 9:00 am – 5:00 pm.
Annual Leave: 25 days’ holiday plus bank holidays.
Environment: A professional, supportive, and fast-paced office environment based in Market Harborough.

How to Apply

To apply for this role, please submit your application directly through this job site by clicking the "Apply Now" button. Please ensure you include your CV and a brief cover letter outlining why you believe you are the right fit for this proactive role.

Frimpeks Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: £27,000.00-£31,000.00 per year

Benefits:

Casual dress
Cycle to work scheme
Free parking
On-site parking

Ability to commute/relocate:

Market Harborough LE16 7QF: reliably commute or plan to relocate before starting work (required)

Experience:

Customer relationship management: 3 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer operations specialist jobs in leicester, eng

Customer Operations Specialist

Customer Enquiry (TEAM LEADER)

Service Coordinator

Area Operations Manager

Logistics and Event Coordinator

Customer Interaction Specialist (Video Editor - Internal Communications)

Project Coordinator

Data Centre Operations Manager

Account Manager ( Technology Leader/Visionary)

Senior Complaints Insight Specialist

Handler - DG Specialist

Warehouse Operative (Variable Hours)

Head of Projects & Production

Production Specialist

Metering Specialist

Export Specialist - NPWT ICO - Remote Role (m/f/x)*

Patient Transport Liaison Officer

Menswear Print Designer

Logistics Quality Auditor

Sales Support Specialist - IT Managed Services

I want to receive the latest job alerts for customer operations specialist in leicester, eng

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