customer service & technical Work, Jobs in leicester, eng (with Salaries)

Service Desk Analyst
PA Housing —Leicester
- £34,140 - £35,590 a year
- Call to connect
- Hybrid work
- Azure
- Microsoft Office
- Annual leave
- Employee discount
5d
Service Desk Analyst (First Line)
Sytner Group —Leicester
- Full-time
- IT
- Communication skills
- Employee discount
1d
Quality Auditor - Leicester - Ratby Lane
Noble Foods Limited —Leicester
- £29,707.26 a year
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
Mobile Parking Attendant
Parkingeye Limited —Leicester
- £25,447.50 a year
- Full-time
- Customer service
- Driving
- Human resources
Quick apply
IT Field Support Technician - T2 / Second Line
Concero UK —Leicester
- £28,000 - £34,000 a year
- Full-time
- Windows
- Analysis skills
- Travel
- Free parking
- Annual leave
Quick apply
Rental Customer Service Co-Ordinator
Toyota Material Handling Nederland —Leicester
- Customer service
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
7d
Service Delivery Analyst
Swanton Care and Community —Coventry
- £30,000 - £35,000 a year
- Remote
- Computer Science
- Continuous improvement
- Communication skills
Quality Auditor - Leicester - Hilltop Road
Noble Foods Limited —Leicester
- £13.59 an hour
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
Quality Auditor - Leicester Hilltop Road
Noble Foods Limited —Leicester
- £13.59 an hour
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
IT Service Desk Technician
Phenna Group —Leicester
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- ERP systems
Technician
Nottingham Pest Control Ltd —Leicester
- £27,000 - £28,250 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
Quick apply
10d
Assembly Operative
ADS Laser Cutting Ltd —Leicester
- £13 - £15 an hour
- Full-time
- Assembly
- Hand tools
- Communication skills
- Employee assistance programme
Quick apply
14d
Mobile Vending Operator
Cema Vending —Leicester
- £25,000 a year
- Full-time
- Customer service
- Driving
- Time management
Quick apply
1d
Store Manager
Deichmann uk —Leicester
- £34,500 a year
- Full-time
- Management
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
4d
Facilities Cleaner
Leicester College —Leicester
- £7,166 a year
- Part-time
4d
Service Support Assistant
Leicestershire County Council —Glenfield
- £25,995 - £26,409 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Data analysis skills
- Annual leave
- Employee discount
1d
Mobility Showroom Sales Assistant
Anglia Healthcare & Mobility Ltd —Leicester
- £12.71 - £16.50 an hour
- Part-time
- Sales
- Customer service
- Driving
- Store discount
- Flexitime
Quick apply
11d
Customer Service Advisor Apprentice - Leicester
GTG —Leicester
- From £8 an hour
- Full-time
- Driving
- Communication skills
Apprentice Renewable Engineer
Sureserve —Leicester
- £8.00 - £12.71 an hour
- Analysis skills
Quick apply
Fire & Security Customer Compliance Manager
Complete Security Recruitment —Leicester
- £35,000 - £40,000 a year
- Organisational skills
- IT
- Communication skills
3d

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Service Desk Analyst

PA Housing -
Leicester

Apply Now

Job details

£34,140 - £35,590 a year
5 days ago

Benefits

Annual leave
Employee discount
Car scheme

Qualifications

Driving Licence
Azure
Microsoft Office
ITIL
IT support
Active Directory
Information Technology

Full job description

Are you passionate about technology and delivering brilliant customer support? Can you solve problems quickly while making IT feel approachable and easy for colleagues across the business?

We’re looking for a Service Desk Analyst to join our ICT team, providing high-quality support that keeps our systems, services, and colleagues connected and productive. You’ll be the first point of contact for IT support, helping to resolve issues efficiently while delivering an excellent customer experience.

This isn’t just about fixing laptops and resetting passwords. It’s about enabling people to do their best work, improving services, and helping shape a modern, reliable, and customer-focused IT function.

What’s in it for you.

In addition to the salary, we offer a number of benefits, including:

High street discount schemes
Health cash plans
26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more
Flexible bank holidays take them when it suits you
Car leasing scheme
Hybrid working offering you the flexibility to thrive in your role. You'll have the opportunity to blend the best of both worlds, spending approximately two to three days per week in the office once settled in the role. This is flexible and depends on meeting cycles and board activity. We also offer an optional nine-day fortnight scheme, allowing you to compress your hours if it suits the role.

What you’ll be doing

Provide 1st and 2nd line IT support for colleagues across the organisation
Diagnose and resolve incidents relating to hardware, software, mobile devices, telephony, and network services
Log, prioritise, and manage service requests through to resolution
Support the deployment and setup of end-user devices and workplace technology
Work proactively to identify recurring issues and contribute to service improvements
Maintain accurate ICT asset records and documentation
Collaborate with suppliers and third parties to resolve technical issues
Support ICT security, compliance, and data protection best practice

What we’re looking for:

You’ll be someone who enjoys helping people, solving technical problems, and working in a fast-paced environment where no two days are the same. You’ll bring a positive attitude, strong troubleshooting skills, and a genuine passion for technology and customer service.

We’re particularly interested in someone who:

Has experience working within an IT support or Service Desk environment
Is confident supporting Microsoft technologies including Windows, Office 365, Azure, and Active Directory
Can explain technical issues clearly to non-technical users
Has strong problem-solving skills and takes ownership of issues through to resolution
Is organised and able to manage multiple priorities effectively
Enjoys working collaboratively as part of a team while also using initiative independently
Has experience using ITSM tools and working within ITIL-aligned processes
Is adaptable, eager to learn, and committed to continuous improvement
Has full UK driving license and access to a car for travel to sites (desirable)

Relevant IT qualifications or certifications (such as Microsoft, Azure, or CompTIA or degree in an IT-related discipline) are desirable, but just as important is your customer-first approach and enthusiasm for delivering excellent service.

If specific qualifications are required, please upload them with your application to demonstrate your eligibility.

At PA Housing, we believe in respect, integrity, and accountability. Our work is about people not just properties and we’re always looking for ways to do better. If that sounds like your kind of place, we’d love to hear from you.

AGENCIES: We know where you are if we need your support so please do not contact us.

To apply for this role please click on the apply button or for any enquiries please email [email protected] - We reserve the right to close this job advert early if we receive a sufficient number of applications. Therefore, we advise you to apply promptly to ensure your application can be considered.

Apply Now

Refine Your Search

customer service & technical jobs in leicester, eng

Service Desk Analyst

Service Desk Analyst (First Line)

Quality Auditor - Leicester - Ratby Lane

Mobile Parking Attendant

IT Field Support Technician - T2 / Second Line

Rental Customer Service Co-Ordinator

Service Delivery Analyst

Quality Auditor - Leicester - Hilltop Road

Quality Auditor - Leicester Hilltop Road

IT Service Desk Technician

Technician

Assembly Operative

Mobile Vending Operator

Store Manager

Facilities Cleaner

Service Support Assistant

Mobility Showroom Sales Assistant

Customer Service Advisor Apprentice - Leicester

Apprentice Renewable Engineer

Fire & Security Customer Compliance Manager

I want to receive the latest job alerts for customer service & technical in leicester, eng

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