Freight forwarder Work, Jobs in Leicester, Eng (with Salaries)

Sales Co-ordinator
Russko Ltd —Leicester
- £13.50 - £13.75 an hour
- Full-time
- Sales
- Customer service
- Microsoft Office
Quick apply
20h
International Trade Manager / Export Lead
True Lens Services —Leicester
- £30,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Management
- Salesforce
- Health & wellbeing programme
- Life insurance
Quick apply
21h
Parts Business Manager - 12 month contract
Lotus UK —Coventry
- Microsoft Excel
- English
- Bachelor's degree
14d

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Sales Co-ordinator

Russko Ltd
Leicester

Quick apply

Job details

Full-time
£13.50 - £13.75 an hour
20 hours ago

Qualifications

Sage
Sales
Customer service
Sales administration
Microsoft Office
Organisational skills
Purchasing

Full job description

Sales Coordinator

Location: Leicester

About Russko

Russko is one of the UK's leading wholesale suppliers to the convenience and wholesale market. We pride ourselves on delivering exceptional customer service, maintaining excellent stock availability and building long-term relationships with our customers and suppliers.

As our business continues to grow, we are looking for a highly organised and proactive Sales Coordinator to become a key member of our operations team.

The Role

The Sales Coordinator is responsible for ensuring the smooth day-to-day administration of the sales operation. You will be the central point of contact between customers, sales representatives, purchasing, warehouse and suppliers, ensuring orders are processed accurately, stock is managed efficiently and customers receive excellent service.

This is a busy, varied role that requires excellent organisational skills, attention to detail and the ability to manage multiple priorities.

Key Responsibilities

Customer Service

Answer incoming telephone calls professionally.
Respond promptly to customer emails and enquiries.
Provide customers with product, pricing and stock information.
Resolve customer queries and escalate where appropriate.
Build strong relationships with customers through excellent service.

Sales Order Processing

Process customer orders accurately using Sage.
Monitor orders through to dispatch.
Produce quotations where required.
Amend and update customer orders.
Ensure pricing and discounts are correct.
Liaise with the warehouse regarding urgent orders.

Back Order Management

Monitor daily backorders.
Communicate expected delivery dates to customers.
Liaise with purchasing regarding outstanding stock.
Work with the sales team to minimise lost sales opportunities.
Prioritise allocation of limited stock where necessary.

Sales Representative Support

Provide administrative support to field sales representatives.
Assist with customer pricing and quotations.
Update reps on stock availability.
Produce reports as required.
Support customer account reviews.

Purchasing Support

Raise purchase orders for UK suppliers.
Chase suppliers for delivery dates.
Monitor supplier lead times.
Update expected arrival dates.
Help maintain appropriate stock levels.

Imports & Containers

Book incoming containers with freight companies.
Coordinate deliveries into the warehouse.
Liaise with freight forwarders.
Ensure documentation is complete before arrival.
Communicate expected arrivals internally.
Assist with resolving shipment delays.

Stock Administration

Monitor stock shortages.
Investigate stock discrepancies.
Assist with stock allocation.
Update product information.
Support stock forecasting and replenishment activities.

Internal Communication

Liaise closely with Warehouse, Purchasing and Sales teams.
Ensure everyone is aware of stock issues.
Communicate delivery delays.
Help coordinate priority customer orders.
Support continuous improvement of internal processes.

General Administration

Maintain accurate customer records.
File documentation electronically.
Produce reports using Excel.
Maintain pricing files.
Assist with projects as required.

Skills & Experience

Essential

Previous Sales Administration or Sales Coordination experience.
Excellent customer service skills.
Strong telephone manner.
Highly organised.
Excellent attention to detail.
Good Excel knowledge.
Microsoft Office proficiency.
Ability to prioritise workload.
Confident communicator.
Problem-solving mindset.
Team player.

Desirable

Sage 50 experience.
Wholesale or distribution experience.
Purchasing experience.
Import or freight knowledge.
Stock control experience.
FMCG experience.

Personal Attributes

We are looking for someone who:

Takes ownership of their work.
Thrives in a fast-paced environment.
Has a positive, can-do attitude.
Enjoys solving problems.
Is proactive rather than reactive.
Can build strong working relationships.
Works well under pressure.
Has excellent attention to detail.
Is reliable and dependable.
Wants to contribute to improving business processes.

Pay: £13.50-£13.75 per hour

Work Location: In person

Quick apply

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freight forwarder jobs in leicester, eng

Sales Co-ordinator

International Trade Manager / Export Lead

Parts Business Manager - 12 month contract

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