Register Work, Jobs in Leicester, Eng (with Salaries)

Customer Service Officer
East Midlands Railway —Leicester
- £26,968.12 - £29,964.58 a year
- Weekend availability
- Employee discount
2d
Team Member
NEXT —Leicester
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
4d
Examination Invigilator Houlton School
Transforming Lives Educational Trust —Rugby
- £12.85 an hour
- In-person
- School
Quick apply
2d
Cleaner
OCS Group —Leicester
- £12.71 an hour
- Monday to Friday
Quick apply
Cleaning Supervisor
OCS Group —Leicester
- £12.80 an hour
- Monday to Friday
- Mentoring
- Organisational skills
- Communication skills
- Employee discount
Quick apply
10d
School Administrator
Transforming Lives Educational Trust —Rugby
- £22,675.13 - £23,034.99 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Gym membership
Quick apply
5d
Bartender
The Exchange Bar —City of Leicester
- From £12.71 an hour
- Part-time
- Hospitality
- Bar
- Customer service
- Employee discount
Quick apply
Apprenticeships at EE Smith
EE Smith Contracts —Leicester
Administrator
National Express —South Wigston
- Up to £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
5d
Apprentice Dental Nurse
Oakdale Dental practice —Leicester
- From £8 an hour
- Full-time
- Hospitality
- Customer service
- No experience needed
Quick apply
11d
Bar staff
Blush and Barrel —Coventry
- £12.21 - £28.97 an hour
- Part-time
- Hospitality
- Bar
- Customer service
Quick apply
2d
Resources Officer
Leicestershire LGBTQ+ Centre —Leicester
- £25,000 a year
- Part-time
- Hybrid work
- Administrative experience
- Accounting
- Organisational skills
Quick apply
9d
Site Administrator
Joseph Gallagher Limited —Leicester
- Administrative experience
- Accounting
- Human resources
6d
School Administrator - (Meadowbrook SEN School - Long Eaton)
Horizon Care and Education Group —Long Eaton
- £24,440 a year
- School
- Employee discount
Quick apply
6d
Processing Officer
The Riverside Group —Leicester
- £28,031.56 a year
- Full-time
- Microsoft Office
- Communication skills
6d
Catering Assistant - Asda
Compass Group —Leicester
- £12.71 an hour
- Full-time
School Cleaner Houlton School
Transforming Lives Educational Trust —Rugby
- £12.85 an hour
- Part-time
- School
- Free parking
- Health & wellbeing programme
Quick apply
5d
Training Centre Administrator - Leicester (Temp)
Juniper Training —Leicester
- £14,880 - £26,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
9d
Part time Afternoon Cleaner
Equans —Leicester
- £12.90 an hour
- Part-time
- Annual leave
- Employee assistance programme
2d
Retail Sales Assistant
Cavani —Nottingham
- £10.50 - £12.71 an hour
- Part-time
- Sales
- Customer service
- In-person
- Store discount
- Employee discount
Quick apply
11d

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Customer Service Officer

East Midlands Railway -
Leicester

Apply Now

Job details

Permanent
£26,968.12 - £29,964.58 a year
2 days ago

Benefits

Company pension
Free or subsidised travel
Employee discount

Full job description

Customer Service Officer – Leicester Station

Make a difference every day with East Midlands Railway

At East Midlands Railway (EMR), we're proud to be One Team. Every day, our people help keep customers moving safely, reliably, and comfortably across the East Midlands and beyond.

With over 2,600 colleagues, we're passionate about delivering great service, doing the right thing, and creating a railway that puts customers at the heart of everything we do. Our Customer Service Officers play a vital role in making that happen.

Ten times accredited as a Top Employer and Gold accredited under the Inclusive Employers Standard, we're committed to creating a workplace where everyone feels valued, supported and empowered to be themselves.

Are you someone who enjoys helping people and making a positive impact?

We're looking for future Customer Service Officers to join our team at Leicester Station.

This is a varied and rewarding role where no two days are the same. You'll be the friendly face customers see when they arrive at the station, providing information, support and reassurance, while also helping to ensure trains are dispatched safely and services run smoothly.

Whether you're assisting a customer who needs extra support, providing travel information during disruption, or helping dispatch a train safely from the platform, you'll make a real difference to our customers' journeys.

What you'll be doing

As a Customer Service Officer, you'll:

Safely and efficiently dispatch trains from the platform
Welcome customers and help them navigate the station
Provide travel information and guidance during service disruption
Support customers requiring additional assistance, including vulnerable passengers
Carry out station safety and security checks
Be a visible and approachable presence throughout the station
Work closely with colleagues to deliver a safe, reliable and welcoming environment
Represent EMR positively by delivering outstanding customer service every day

What we're looking for

You don't need previous railway experience – we'll provide all the training you need.

We're looking for people who:

Enjoy working with customers and helping others
Communicate confidently and clearly
Remain calm and professional under pressure
Take initiative and can think on their feet
Enjoy working as part of a team
Have a positive, can-do attitude
Are committed to delivering safe and excellent customer service

Your working pattern

This role operates on a shift-based rota covering early mornings, evenings, weekends and bank holidays.
Flexibility is important, but your roster will be provided in advance to help you plan your work-life balance.

Training and safety

Customer Service Officer is a safety-critical role.
As part of the recruitment process, you'll be required to complete a safety medical assessment, including drugs and alcohol screening and colour vision testing.
Don't worry – we'll support you through every stage of the process.
You'll receive comprehensive training through a combination of classroom learning and on-the-job mentoring to ensure you feel confident and prepared for the role.

What we offer

In return, you'll receive:

Competitive salary
Defined benefit pension scheme
Free leisure travel on the EMR network and with Abellio and LNER
75% discount on national leisure travel for you and your eligible dependants
Friends and family discounts on EMR services
Employee benefits and wellbeing support
Excellent training and career development opportunities

Information Session:

Want to learn more before applying?
Join our online Information Session on Microsoft Teams, where we'll provide an overview of the role, explain the shift patterns, discuss expectations, and answer any questions you may have.
Date: Thursday 18 June
Time: 5:00pm

Please register your interest using the link below by 17 June. Please note that registering for the information session is not an application for the role.

Customer Service Officer Information Session – Register Here Leicester Customer Service Officer Information Session – Fill in form

How to apply

Apply Now

Refine Your Search

register jobs in leicester, eng

Customer Service Officer

Team Member

Examination Invigilator Houlton School

Cleaner

Cleaning Supervisor

School Administrator

Bartender

Apprenticeships at EE Smith

Administrator

Apprentice Dental Nurse

Bar staff

Resources Officer

Site Administrator

School Administrator - (Meadowbrook SEN School - Long Eaton)

Processing Officer

Catering Assistant - Asda

School Cleaner Houlton School

Training Centre Administrator - Leicester (Temp)

Part time Afternoon Cleaner

Retail Sales Assistant

I want to receive the latest job alerts for register in leicester, eng

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