helpdesk manager Work, Jobs in leicester, lec (with Salaries)

Office & Facilities Coordinator
Ideagen —Ruddington
- Microsoft Office
- In-person
- Communication skills
Senior Scheduler
Equans —Tamworth
- Full-time
- Annual leave
- Employee assistance programme
Key Accounts Administrator
Otis —Leicester
- Full-time
- Customer service
- Communication skills
8d
Senior Service Performance Manager
HSBC Global Services Limited —Leicester
- Full-time
- Management
- Data analysis skills
- Microsoft Office
2d
Reactive Helpdesk Administrator (fixed term contract)
UPP Ltd —Nottingham
- £25,589 a year
- Full-time
- Communication skills
- Employee discount
- Life insurance
7h
Senior Facilities Manager (Branches), Midlands & South
National Westminster Bank PLC —Castle Donington
- £45,840 - £68,760 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Annual leave
4d
Mobile Technical Operative - Fabric
EQUANS —Leicester
- £28,500 a year
- Overtime
- Carpentry
- Maintenance
- Annual leave
- Employee assistance programme
Facilities Helpdesk Administrator
NAB-Jones Lang LaSalle Services —Nottingham
- Full-time
- Google Suite
- Customer service
- In-person
Quick apply
4d
Weekend Caretaker
Equans —Derby
- £12,458.16 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Operations Supervisor
Emcor —Coventry
- £35,000 a year
- Full-time
- Customer service
- Microsoft Office
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
10d
Senior Occupational Health Advisor
Optima Health —Derby
- Up to £47,000 a year
- Part-time
- Paid training
- Annual leave

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Office & Facilities Coordinator

Ideagen -
Ruddington

Apply Now

Job details

Qualifications

Microsoft Office
Communication skills
Office experience

Full job description

Role Purpose:

Location- Ruddington, Nottinghamshire

Level - Support Role

Department - Facilities

Working Pattern - In Office (5 days a week in the head office)

Benefits - Benefits at Ideagen

Salary - To be discussed at next stage

We’re looking for a proactive and organised Office & Facilities Coordinator to play a key role in keeping our Nottingham office running smoothly.

This is a varied, hands-on position that blends front-of-house responsibilities with practical facilities and office support.

You’ll be a visible and trusted presence in the workplace, helping to create a welcoming, safe and professional environment for colleagues, and visitors. Working closely with the Facilities Manager and cross‑functional teams including Operations, People and IT, you’ll be at the heart of our day‑to‑day office experience and operations.

Responsibilities:

In this role, you’ll support both the people and the place, ensuring everything works as it should and feels just right.

Acting as the first point of contact for visitors, clients, contractors and deliveries, providing a warm and professional welcome
Managing visitor access, meeting room readiness, catering coordination and front‑of‑house presentation
Handling incoming calls, post and courier services efficiently and professionally
Supporting office layouts, desk moves, furniture reconfigurations and event setups, including light manual handling
Carrying out regular workplace walkabouts to identify maintenance needs, safety concerns or supply shortages
Raising and tracking facilities requests, liaising with contractors and internal teams to ensure timely resolution
Managing office supplies and consumables, monitoring stock levels and coordinating orders and deliveries
Supporting health, safety and compliance activities, including onboarding tours, record‑keeping and parking administration

Skills and Experience:

You’ll thrive in this role if you enjoy variety, take pride in your environment and like being the go‑to person others rely on.

Previous experience in an office coordination, front‑of‑house or facilities‑focused role
Confident, approachable communication style with strong interpersonal skills
Highly organised, with the ability to juggle multiple tasks and priorities
Comfortable using Microsoft Office and learning new systems or software
Proactive, practical and happy to roll up your sleeves when needed
A strong eye for detail and commitment to delivering a positive workplace experience
Professional and discreet when handling sensitive or confidential information
Experience working with suppliers, contractors or facilities helpdesk systems is an advantage

If you enjoy creating well‑run, welcoming spaces and want a role where no two days are the same, this could be a great fit for you.

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at [email protected]. All matters will be treated with strict confidence.

At Ideagen, we value the importance of work-life balance and welcome candidates seeking flexible arrangements. If this is something you are interested in, please let us know during the application process. Enhance your career and make the world a safer place!

#INDMP

#LI-NOTTINGHAM

Apply Now

Refine Your Search

helpdesk manager jobs in leicester, lec

Office & Facilities Coordinator

Senior Scheduler

Key Accounts Administrator

Senior Service Performance Manager

Reactive Helpdesk Administrator (fixed term contract)

Senior Facilities Manager (Branches), Midlands & South

Mobile Technical Operative - Fabric

Facilities Helpdesk Administrator

Weekend Caretaker

Operations Supervisor

Senior Occupational Health Advisor

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