Retail Travel Sales Consultant
We are looking for a highly motivated and innovative sales consultant to join our retail team. The role would be based at both our Nottingham & Derby city centre branches.
Our Vision
Our mission is to be the most successful coach operator in the UK, setting industry leading standards and recognised as having the “Best Drivers in the World”. We strive to delight our customers with our passenger transport solutions and holiday programs, improving each journey one at a time. With our carefully selected and highly trained team, who are vibrant, age diverse, highly motivated and focused - along with our modern, impeccably presented fleet - we achieve consistently ambitious standards of customer service. We always aim to exceed expectations in order to ensure that we are the number one choice for holidays and passenger transport solutions across the East Midlands.
About the Role
· Are you motivated by delivering exceptional customer service?
· Are you passionate about travel?
· Are you a people person, friendly and outgoing?
· Are you a team player?
We are currently recruiting for a Sales Consultant to effectively sell our UK & European coach holidays. The role includes liaising with our customers both face to face and on the telephone, maximising sales whilst maintaining a high level of customer service.
The responsibilities of the role will include:
· Selling our own UK & European coach holidays and day trips
· Utilise internal systems to make and process customer bookings
· Becoming a Skills expert on our product offering, being able to advise customers accordingly and provide a high level of customer service both face to face and on the telephone
· Liaise with suppliers
· Maintaining customer records
· Promoting the branch and business in a correct manner
· Keeping the branch point of sale up to date in line with company direction
· Contribute to the effective running of the holidays department
· Excellent customer service both face to face and on the telephone
· Cash handling
· Follow all company policies
· Must be able to commute to and work in both Derby & Nottingham
Essential Qualifications, Skills and Experience
Computer literate – with experience of word, excel and outlook
Proven sales history (ideally within the travel industry)
High attention to detail
Ability to multi-task and work efficiently to tight deadlines
Polite & Well presented
Hardworking
Excellent organisational skills
Full UK driver’s licence
Salary and benefits
£12.71 per hour
3 days a week (Mon, Wed, plus one other - to be flexible as the business needs) + 2 Saturdays a month
Permanent position (part-time)
Discounted tours and excursions
Company pension scheme
Application
If you think you would be an asset to our team and could help us achieve our vision then apply now to [email protected]
Job Types: Part-time, Permanent
Pay: From £12.71 per hour
Benefits:
- Company pension
- Employee discount
- Health & wellbeing programme
- Store discount
Work Location: In person
